Zoom Phone- Specialist Enablement Lead

Zoom is growing at an explosive pace by every measure - revenues, people, innovation, and customers. Led by Eric S. Yuan, the #1 ranked CEO on Glassdoor, our unique culture makes Zoom an awesome place to work. We are expanding teams across the organization. If you are motivated by delivering happiness, come join us at Zoom!

We are seeking a senior communications manager for the Zoom Phone sales organization that will be responsible for designing and implementing an internal enablement content structure and delivery strategy. The ability to filter and distill down key sales messaging for maximum impact is a critical success factor for this role. This role will be responsible for messaging strategies, internal narratives, content and messaging for internal audiences, and communication plans as it relates to our sales specialist product portfolio.  This role is intended to be very strategic as this team is responsible for acting as the Zoom Phone product specialist enablement for target sales audiences, partnering cross-functionally internally. 

KEY RESPONSIBILITIES

Communications & Content Strategy

  • Create enablement communications for Head of Zoom Phone Global Sales and Go To Market, including presentations, web content, messaging, videos, and webinars.

  • Create Quarterly Sales Briefing Package, Launch Toolkits, Hot Topics bulletins, Quick Reference guides, etc.

  • Create & Deliver relevant presentations content, templates and frameworks

  • Responsibilities include but not limited to the following

    • Custom Content | Presentations | Slide Makeovers | Pitch Decks | Sales Collateral | Proposals | Executive Summaries | Training Materials

  • Create approach to highlight Win Stories/Best Practices - build out collateral and be involved in shaping tools to share

  • Develop content for high impact Product Positioning for internal sales consumption - work cross functionally with product marketing, product management and sales teams to ensure the highest impact sales product positioning 

Knowledge Assets management - Guru, training mediums (Workramp, new hire basecamp)


QUALIFICATIONS & SKILLS

  • Must understand business telephony (Cloud & Premises PBX)

  • 7+ years internal/external communications in varied fields, such as organizational communications, executive communications, and public relations

  • Desired but not required Bachelor's degree in English, marketing, communication, or journalism. 

  • Ability to work in a fast paced dynamic environment

  • Self motivated individual with the ability to work in a changing environment

  • Excellent communicator

  • Strong presentation skills to create succinct and engaging sales messaging, training material and supporting documents

  • Experience leading others with product training; sales best practices; demo and sales guides; learning and training materials.

  • Experience with social media engagement strategies and best practices

  • Strong skills in creating original content that targets a specific audience and meets company objective

  • Other skills in: Graphic Design, Multimedia, Motion Graphics, Videography, Editing, Illustration, HTML, CSS, Adobe Creative Cloud, G Suite, Project Management, SalesForce, Asana, Articulate Storyline, Captivate, Camtasia, eLearning

.

Check us out with a free download: zoom.us/download

Zoom Video Communications is an equal opportunity employer and evaluates applicants regardless of an individual’s age, race, color, gender, religion, national origin, sexual orientation, disability or veteran status. Our combined differences are what make us Zoom!


Ensuring a diverse and inclusive workplace where we learn from each other is core to Zoom’s values. We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records as well as any qualified applicants requiring reasonable accommodations in accordance with the law.

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Explore Zoom:

  • Hear from our leadership team

  • Browse Awards and Employee Reviews on Comparably

  • Visit our Blog

  • Zoom with us!

  • Find us on social at the links below and on Instagram

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Technology we use

  • Engineering
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • Shell/BashLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • CassandraDatabases
    • HiveDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • AWSDatabases
    • SalesforceCRM
    • ClariCRM
    • OutreachEmail
    • KnowledgeTreeEmail

Location

We are located North of the DTC area. Just a short drive away you can find trendy restaurants, bars, and the Cherry Creek Reservoir!

What are Zoom Video Communications Perks + Benefits

Zoom Video Communications Benefits Overview

Zoom offers a wide range of benefits and perks to ensure our employees feel supported, enriched and cared for including free books, a wellness credit of $300 per month, and a multitude of Zoom-sponsored activities and celebrations to help you Work Happy.

To deliver this happiness to our employees, Zoom employs above-market and progressive compensation programs. At Zoom, we believe this is achieved through analyzing total direct compensation holistically. We offer all employees equity, allowing them to become owners who are vested in and benefit from the long-term success of the company.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
The Happy Crew is comprised of around 150 volunteers globally that deliver happiness internally to Zoom Employees!
Open door policy
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Employee Resource Groups include Veterans and [email protected] with more on the way!
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Promote from within
Mentorship program

Additional Perks + Benefits

Zoom listens to its employees. We’re growing and want our employees to be as happy as possible. One way we deliver this happiness is by continually building our benefits programs to best fit the wants and need of our employees. We also hold monthly Zoom Meetings with the whole company and our CEO Eric Yuan himself addresses questions or concerns submitted by employees. If you want to feel heard and appreciated join us in our ever evolving company and product!

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