Writer Community Lead

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About Verblio (formerly BlogMutt)

We’re Verblio: a unique content writing startup in Boulder, CO. Content is the foundation of successful customer acquisition marketing for businesses today. And content effectively means time, resources, and talent. Many companies simply can’t compete against the larger players in the new digital marketing era.

That’s where we come in.

By building a network of over 3,000 professional writers, we have the resources for modern businesses to outsource their content needs.

To do all of this, we’ve created a high-performing SaaS startup in Boulder led by a 15-year crowdsourcing industry veteran and staffed by a team of 11 energetic, eclectic startup junkies (degrees on our team range from philosophy, to economics, to Latin American history).

We work hard, have fun, learn a lot, and are proud of our transparent, collaborative culture. We also believe in doing good, and that creating great opportunities for home-based writers is just as important as helping our clients find their next customer.

This year we won our fourth Mercury 100 award as one of the fastest growing companies in the Boulder Valley in the past couple of years, and we’re looking for talented individuals to help us scale to the next level.

Job Description

We’re looking for a talented writer, editor, and manager to head up our writer community and quality assurance team. Here's what you'll be doing:

●  Using your experience as a great writer to create new ways to leverage our community of 3000 freelance writers

●  Managing the community of freelance writers

●  Performing regular QA on written content to identify high and low-performing writers

●  Assisting in new product and new feature development to improve our platform and our writer experience

●  Recruiting new writers based on content needs

●  Finding and addressing issues related to plagiarism

●  Maintaining relationships with top writers

●  Serving as the voice of the writer community within Verblio by collecting and sharing writer feedback

●  Communicating product changes and other critical information to our community

●  Building resources to help onboard writers and educate them on content marketing best practices

Necessary Skills

This management role is a good fit for someone who loves writing, is excited to take her/his experience with writing to begin managing a marketplace community of writers at an innovative startup culture, and is ready to jump in and learn how to apply solutions through our platform. That person should:

●  Communicate affably and authentically with a high degree of empathy.

●  Possess strong editing skills and be able to find and address errors efficiently.

●  Write with professionalism, impeccable grammar, and a healthy sense of humor.

●  Have experience in management roles and be ready to manage a large crowd of people.

●  Be excited about acting as an advocate for our writer community.

●  Enjoy problem-solving on the spot and independently coming up with solutions.

●  Bring a positive and energetic personality to the Verblio team.

Requirements

●  Bachelor's degree or higher

●  Strong writing and grammar skills

●  Smart, empathetic, curious, good at managing chaos

●  Excited to take a short grammar and editing test

●  1+ year management experience and 2+ writing/editing experience

●  Extra credit:

○ Experience in customer support or similar
○ Knowledge of any of the following: SEO, inbound marketing, content writing, customer support software
○ Random liberal arts degree with a thesis title that extends beyond a full sentence

○ The cutest dog ever

Job Details and Perks

●  Full-time

●  Salaried (compensation based on experience)

●  Potential to work from home 2 days a week

●  Great benefits including healthcare and paid vacation

● A fast-paced culture with growth opportunities

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Location

1700 Lincoln St., Denver, CO 80203

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