UX Writer

| Greater Denver Area

Guild is hiring a UX Writer to help craft our product experience, used by millions of Americans to head back to school. You’ll help define our content strategy and write simple, useful, and meaningful text to facilitate an effortless experience for our users. You’ll be great for this role if you have a knack for making complex topics simple across a multi-faceted business with diverse user journeys and needs.

As a UX writer, you will:

  • Work closely with product teams to gain an understanding of products, particularly customer pain and confusion points
  • Dive deep into the details of copy as well focus on the overall product communication strategy
  • Build a strategy and foundation for how Guild approaches UX writing
  • Collaborate with a variety of teammates including designers, researchers, product managers, engineers and marketers
  • Develop Guild’s data-informed writing style using our suite of user research tools and analytics
  • Work across our evolving set of products that touch millions of student lives and Fortune 50 enterprise partners
  • Communicate, participate, and prepare for product walkthroughs, critiques, and reviews in order to continually raise our bar for quality
  • Evaluate touch points with users and partner with experience design to craft how language works with experience to construct a logical narrative in the user journey

You are a strong fit for this role if you:

  • Want to make a difference in the world by creating products to support the 64 million working Americans get a college degree
  • Want to join a fast-paced, growing startup where every day is different and expertise in UX writing will make a direct impact in our product from day one
  • Have a passion for smart content strategy and thoughtful writing that have a direct impact on users
  • Are passionate about helping Guild define and create a UX writing practice
  • Have 3+ years of experience in an individual contributor UX writing on a team for publishing, web or native applications
  • Have case studies featuring examples of UX writing work and the impact of one’s work
  • Thrive in a fast-paced, high-energy environment, with an entrepreneurial ownership mentality
  • Care deeply about technical, scalable, and user-centric models of design
  • Bonus: Experience writing for both consumer and enterprise applications

About Guild:

Guild is increasing economic mobility for working adults by partnering with the largest employers in the country to offer education as a benefit to their employees via our marketplace of nonprofit universities and education institutions. Guild’s proprietary technology platform facilitates the administration of this innovative benefit and our team of coaches helps each employee navigate the path back to school, providing individualized support from day one through program completion. Fast Company recently named Guild as one of the World’s Most Innovative Companies and we've raised over $70 million from top tier investors including Felicis, Bessemer, Redpoint, Rethink EDU, Harrison Metal, Cowboy Ventures, Salesforce and Workday Ventures.

To apply, please send us the following:

Portfolio or at least two case study links

LinkedIn profile

Read Full Job Description

Location

370 17th St., Suite 3400, Denver, CO 80202

What are Guild Education Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Some Meals Provided
Happy Hours
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
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