Underwriter, Workers' Compensation
Your Mission
When you join our growing underwriting team, you will be a critical part of establishing Pie as a top 10 commercial insurer among small business owners. You will accomplish this by providing our customers with an outstanding shopping experience while building a robust portfolio.
How You’ll Do It
Working at Pie Insurance as an Underwriter requires adapting your skills and experience to a cutting edge, data-driven approach to risk management. Our data-centric approach to underwriting is unparalleled, and we are disrupting the small business insurance market, one customer at a time.
As we scale our fast-growing business, our team is evolving our underwriting guidelines and processes, finding and achieving new efficiencies every day. This evolution demands flexibility in our thinking and a constant, pragmatic refinement in how we interact with our customers and evaluate their businesses. To be successful in this role, we balance a service orientation with a closing mentality, evaluating the risk of our customers’ businesses while building a robust portfolio.
Our Underwriters are on the front lines, interacting with our customers all day, every day. Every underwriting call, email and message has a profound impact on our business and our reputation. The average day in the life of a Pie Underwriter - today - involves a high volume of daily transactions ranging from making underwriting decisions to issuing a certificate of insurance. We expect your role will evolve quickly as Pie grows.
Whether It's Right For You
You will be joining our team in our Denver office. Pie are a start-up. All hands and minds are needed. That means we need our Underwriter to be production-focused, executing on inbound leads with a sales orientation while building a robust portfolio.
This is an experienced role requiring at least three (3) years of prior underwriting experience and offers long-term leadership potential as our team grows. Prior experience underwriting workers' compensation is required.
The Day to Day
- Leverage workers’ compensation underwriting expertise to assess medium to complex risks in order to underwrite and bind new and renewal coverage.
- Quickly and effectively decision each request through the use of Pie’s underwriting guidelines and known risk exposures and loss frequency and severity.
- Achieve profitable growth through appropriate risk evaluation while building and maintaining outstanding customer relationships.
- Prioritize and resolve customer inquiries for documentation or support.
- Provides technical assistance to sales team and customers regarding policy and endorsement provisions and underwriting acceptability for designated insurance coverages.
- Maintain strong industry knowledge on WC underwriting expertise and changes in market/account positions. Develop and maintain full knowledge of all forms, coverages, ratings, and manuals for the specific line being underwritten.
- Participate in review and evaluation of risk portfolio, making recommendations on book management issues.
- Take on other tasks, responsibilities and projects as needed.
The Right Stuff
- Intermediate to advanced knowledge of workers’ compensation class codes
- Ability to sell our product while simultaneously discerning risk characteristics within the direct to business market.
- Ability to balance the outstanding execution of processes while handling a high volume of transactions
- You’ll constantly use Insurity, HubSpot and possibly also Salesforce, so prior experience with those systems are helpful
- You’ll also be verifying businesses using Google, Yelp, LinkedIn, Facebook and similar sites, so comfort navigating those is a must
- Active license – or ability to quickly obtain it – is required
- Experience underwriting insurance for small businesses, our primary audience, is helpful
- Strong expertise in the California workers' compensation market is a huge plus
- Bachelor’s degree preferred
Working at Pie
- You expect to challenge others and to be challenged.
- Your communication style is candid and compassionate.
- You share your knowledge. We aren’t here to compete with one another; we are in it to win it, together.
- You share our passion for the small business community.
Why Pie
Pie Insurance provides workers’ compensation insurance directly to small businesses online. Offering A.M. Best A rated coverage, Pie leverages data analytics, easy-to-use online features, and a seasoned team of insurance experts to create an insurance model that’s as easy as pie. We began offering insurance policies in 2018 with a mission of helping small businesses experience true savings and an unmatched level of service.
A fast-growing insurtech startup, Pie has home offices in Washington, DC, and Denver, CO. Our all-star team offers an incredible career opportunity where you can use your expertise to disrupt an industry and serve the SMB community.
Want a slice? In return for your commitment to us, you’ll get a piece of Pie. At Pie, we’re invested in you, and you in us.