Technical Writer at CircleCI

| Greater Denver Area | Remote
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As a Technical Writer on our Customer Engineering team, you will work closely with our engineers, developer evangelists, product team, and others to deliver product documentation. This documentation will be used by tens of thousands of developers to help them succeed at delivering software through CircleCI.

About Technical Writing at CircleCI

You will join our growing Documentation Team. You'll work with and be supported by customer engineering, platform engineering, and other teams to understand and communicate the capabilities of our continuous integration and deployment platform. This will help maximize the return on investment our customers get from our software! You will update documentation regularly, write new material as needed, solicit input from across the company, and be a primary point of contact for customer contributions to our open source documentation repository.

What you'll do:
  • Organize, edit, and contribute to our documentation site.
  • Collaborate with our engineering and product teams to learn about changes and new features to identify any changes needed to keep the documentation up-to-date.
  • Solicit and coordinate internal and external input sent as comments or as pull requests to the documentation repository.
  • Work with our developer evangelism team to ensure a cohesive voice, coding style, and consistency of approach in our outward-facing technical writing.
What we're looking for:
  • Demonstrable body of work communicating complex technical concepts in concise, well-organized writing.
  • Broad understanding of software development tools and practices. You aren't necessarily an active engineer, but you have a feel for how different teams build software.
  • Familiarity with the basics of git and GitHub pull requests.
  • A desire to delve into a myriad of different tools, languages, and frameworks.
  • You’ll need to be able to climb the learning curve on the core idioms of most major programming languages, frameworks, and various methods for deploying code into production environments.
  • An understanding of enterprise business requirements and expectations or an eagerness to gain an understanding is also helpful!
About CircleCI

CircleCI is the world’s largest shared continuous integration/continuous delivery (CI/CD) platform, and the hub where code moves from idea to delivery. As one of the most-used DevOps tools - processing more than 1 million builds a day - CircleCI has unique access to data on how engineering teams work, and how their code runs. Companies like Spotify, Coinbase, Stitch Fix, and BuzzFeed use us to improve engineering team productivity, release better products, and get to market faster.

Founded in 2011 and headquartered in downtown San Francisco with a global, remote workforce, CircleCI is venture-backed by IVP, Sapphire Ventures, Owl Rock, NextEquity Partners, Scale Venture Partners, Threshold Ventures, Baseline Ventures, Top Tier Capital Partners, Industry Ventures, Heavybit, and Harrison Metal Capital.

CircleCI is an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

Colorado Salary Range: $89,000 - $104,500/yr

#LI-KA1

Level: Mid-Senior Level

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Technology we use

  • Engineering
  • Sales & Marketing
    • GolangLanguages
    • ClojureLanguages
    • ReactLibraries
    • SalesforceCRM
    • MarketoLead Gen

Location

Downtown Denver, North Capitol Hill area. Your favorite coffee shops and restaurants are all steps from the office, as well as transportation lines.

An Insider's view of CircleCI

What’s the vibe like in the office?

The Denver office is collaborative, ambitious and exciting. We are located downtown near a bunch of fun bars and restaurants. Everyone comes into the office everyday looking forward to the challenge at hand, which is refreshing to start your day with!

Nick

Commercial Account Executive

How do you collaborate with other teams in the company?

Building a business in which collaboration is a cultural norm is a team sport! Slack and video chats with team leaders and team members alike, I find the frequent sharing of our best ideas and insights really encourages team players, gains support for critical initiatives, and provides a level of trust to converse openly about difficult issues.

Jessica

Senior Manager of Account Based Marketing

What makes someone successful on your team?

Our team and office culture is so engaging. It’s awesome to be in a place where we’re actively curious about what other roles in the company do and what their challenges are. That reinforces two core attributes of successful sales executives that are curiosity and passion for both our customers and our peers.

Brandon

Sales Manager

How do you empower your team to be more creative?

Through cultivating open and honest communication. I encourage my team to voice their ideas, think outside of the box, and to take ownership to find creative solutions to resolve customer issues.

Becky

Senior Manager, Customer Success

How do you make yourself accessible to the rest of the team?

Everyone on the team and the company can and will reach out to me. I also attend weekly stand-ups in our Denver office, regularly ask for feedback in our team slack channels, and stay in touch with managers and ICs when it comes to deals, problems, etc.

Chris

VP of Sales

What are CircleCI Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Happy Hours
Professional Development Benefits
Diversity Program
Promote from within
Continuing Education stipend
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