Technical Writer
As Engrain’s Technical Writer, you will help create and build out a modern documentation and user assistance infrastructure. You will be a core part of the company working cross-functionally to create resources that don’t just document what the product does, but accelerates a user from novice to power user.
You Are:
A home in a fast-paced, high growth environment and know how to get it done – whatever it may be – with a sense of urgency and resilience
A self-starting team player, who can contribute immediately by translating thoughts and ideas into a compelling name, persuasive call-to-action, or tagline
Eager and tenacious enough to approach a challenge again and again from different angles (with the thick skin to prove it)
A quick learner who works hard and enjoys stretching your imagination and ability to write in multiple voices and styles that resonate with your target audience
Tasks Include But Are Not Limited To:
Work cross-functionally to produce and maintain world-class documentation.
Write, format, edit, review, and proof procedural and technical information for technical and non-technical users.
Learn complex concepts, and communicate the information in a way that is engaging and understood by different types of users.
Gather and analyze information from multiple sources to document new or changing product information.
Maintain a library of documentation, cataloging it for internal and/or external use.
We Would Like:
3+years of relevant experience
Experience in technical writing of software documentation
Ability to translate highly technical information into easily understandable information for users
Creative skills and usage of photographs, drawings, diagrams, animation, and charts that increase users’ understanding
Knowledge Creative Cloud, Google Docs, Microsoft Office a plus
Critical thinker and problem-solving skills
Great interpersonal and communication skills
Experience with multifamily or other real estate services or software a plus.
What We Offer:
100% coverage of employee’s health, dental and vision coverage
Immediate and generous paid time off
Matched 401k investment up to 4%
Annual stipend for personal growth
Disability and Supplemental Insurance options
Fun and unique work environment
More About Engrain:
Engrain is a recognized leader in next-generation interactive technology and visualization software solutions for the multifamily, commercial, residential, storage, and retail real estate industries. We are on a mission to disrupt the residential and commercial real estate industries through a holistic line-up of beautifully designed software solutions that challenge convention to change the way people interact with data.
Our high-quality standards are emphasized by our passion for what we do. As a member of our team, you will have the opportunity to uphold these standards while helping to foster a fun and energetic company culture.