Mersive is a rapidly growing software company in downtown Denver that offers an award-winning wireless collaboration product suite that is transforming how organizations work and learn. We’re seeking a Technical Writer to join our fast-paced marketing team and help scale our product marketing initiatives and processes in support of a growing portfolio of products and features. This person will report to the Director of Product Marketing and will be responsible for executing/managing a range of technical writing and multi-media projects across marketing, sales-enablement, and support functions. The role requires a confident, self-directed worker who can learn quickly, work productively, and collaborate well within marketing and cross-functionally.

Roles and Responsibilities

• Own execution of product documentation across the full Mersive product suite
• Map and define needs of end users of product documentation
• ID best mix of media (copy, photos, video, animations, etc) to convey complex technical concepts simply and work with creative team to deliver the optimal combination of written and visual media
• Provide product usability feedback to product team to make products easier to use and thus require fewer instructions
• Write technical blog posts for Mersive company blog and as guest on other partner blogs
• Post all new content and updates to the Mersive internal wiki, partner, and customer portals
• Work closely with the content marketing team to translate technical product content to generalized marketing content
• Manage document version control across platforms
• Work with support team to identify and create support-specific articles (eg how-tos, FAQs, known issues, etc)
• Define and implement process for measuring and improving usability of product docs and other technical writing
• Ensure Mersive’s standards for quality and brand alignment / compliance are met in all writing

Required Qualifications

• Bachelor’s Degree in English, Marketing, or another related field of study
• Minimum 2+ years technical writing experience with technology companies
• Ability to make technical concepts clear and easy to understand
• Organized with strong attention to detail
• High integrity and intellectual honesty
• High self-awareness and respect for others
• Fast-learner who can become self-directed in a short time
• Motivates people and holds them accountable
• Collaborative and team-oriented
• High comfort with data and logic
• Exception written and verbal communication skills
• Strong work ethic / excellent time-management skills
• Must pass a thorough security background check

Mersive offers competitive compensation and benefits providing choice and flexibility for our employees. Our offerings include:

• Comprehensive medical, dental and vision plans
• Generous PTO plan
• Company paid Life, AD&D, STD and LTD insurance
• 401(k) retirement savings plan
• Stocked kitchen with snacks and beverages
• Collaborative, open and pet friendly work environment