The Section team is growing! We are a group of dedicated individuals who come from diverse backgrounds in engineering, operations, agile development, marketing, sales, and product. We value team members who are driven, transparent, strong communicators, intellectually curious, and collaborative.
Our collective passion is delivering a better Edge for Dev and Ops Engineers.
Section was founded in Australia in 2012 and moved its headquarters to the US in 2016. We now have offices in both Australia (NSW) and the United States (Colorado). Section is backed by a group of top-shelf Venture Capital firms, led by the Foundry Group.
The Technical Content & Community Manager will be instrumental in communicating the Section story through engaging content that empowers engineers to build faster, more secure, and more scalable applications. The ideal candidate is passionate about web technologies and has a natural curiosity that translates to storytelling through hands-on learning. The edge compute landscape is in the early stages of its evolution, so there’s lots to explore!
Core Responsibilities:
- Stay connected with sales, customer and product teams to gain a deep understanding of customer challenges and solutions.
- Actively participate in developer and engineering communities - online forums, meetups, partner and industry events, etc.
- Work with partners to create joint solution enablement content.
- Maintain crossover between technical documentation and more contextual storytelling content.
- Get directly involved in implementation and experimentation to provide first-hand insights and supporting code.
- Create and collaborate on content for all channels (blog, docs, tutorials, case studies, social, video).
- Help to define clear objectives, measure performance, and identify opportunities to meet and exceed success criteria.
- Develop protocols, processes, and systems to build the foundation for a growing content engine.
- Oversee all content for technical, grammatical, and on-brand accuracy.
Your Creds:
- 3+ years experience in developing and managing technical content, ideally in the B2B web technologies space. (Candidates will be required to submit content samples alongside resumes.)
- Ability to distill complex information into clear, digestible content that tells a well-formed story
- Foundational understanding of Internet infrastructure, systems architecture, and web development techniques
- Familiarity and/or hands-on development experience in front-end and back-end technologies is a plus (e.g. Golang, JavaScript, Terraform, Bash, Puppet, Ruby, Python, Varnish VCL, Lua, C, Linux, Docker, Kubernetes, Redis, Elasticsearch, Prometheus)
- Strong understanding of SEO best practices and tactics
- Entrepreneurial, go-getter mentality that brings a positive, creative, and collaborative energy when working across teams and within communities
- Strong organizational skills with demonstrated ability to independently manage multiple projects, prioritize effectively, and meet deadlines
- Flexibility to work with a distributed team across time zones, particularly US-AUS.
- Comfortable in a remote environment
- Thrive in a fast-paced, startup company - GOT TO BE ABLE TO GO WITH THE FLOW… “Not my job” is not an answer
- Passionate about improving the Internet
- Honesty, integrity and transparency are non-negotiable
- Sense of humor is imperative, we enjoy laughing and having fun together
We want people of all backgrounds to see themselves represented and included in our work, so we actively seek to diversify our team and bring more voices to the table. All applicants are welcome!