Our new company (Conga) was created on May 7, 2020 following the merger of Conga and Apttus. The combining of these two powerful companies creates a leader in mission critical business process solutions. The new Conga is poised to provide the most complete offering in the market to digitally transform the foundational elements of business - documents like quotes, contracts, and the processes that surround them - to achieve commercial excellence. 

With dual headquarters in Silicon Valley and Denver, Conga offers a competitive pay package, strong employee benefits, and a culture that is centered around our core values. Conga is a place where people from all backgrounds can contribute their unique skills and ideas, make an impact on our business and our customers, and give back to our communities.  

For more information on the new Conga, please visit our newsroom at: https://conga.com/press-release/apttus-conga-form-new-technology-leader-to-digitally-tranform-commercial-operations

Job Responsibilities:

• Produce quality, relevant documentation, including conceptual overviews, use cases, objective-based tasks, best practices, APIs, reference material, and release notes.
• Create content for developers, administrators, business users, casual users, and for internal audiences.
• Collaborate effectively with teams across the company, such as Product Management, Release Management, Developers, QA, Professional Services, Sales Engineering, and Tech Support. Translate verbal and written technical requirements from these stakeholders into documentation.
• Assist engineers, UX designers, and others in drafting user-facing content, such as UI text and error messages.
• Work effectively with colleagues around the globe.
• Produce output in multiple formats, including PDF, Word, Confluence, and HTML.
• Independently and efficiently acquire deep, comprehensive expertise in specified areas of the product and an excellent working knowledge of the entire product line. Serve as an SME for colleagues across the company and its ecosystem.
• Assist team colleagues with peer reviews and subject matter expertise.
• Test the procedures that are being documented.
• Learn and follow department procedures for writing, editing, and publishing documentation.

Job Requirements :

• 2+ years’ experience writing software documentation in an Agile environment
• Knowledge and experience with industry-standard tools for content creation, management, and publishing, including XML editors and content management applications, DITA
• Experience with Confluence and its administrative activities (such as reports, macros, content publishing)
• Strong commitment to Technical Writing as a career, with experience in professional organizations such as STC or equivalent
• Familiarity with the concepts and practice of structured writing, single-sourcing, and minimalist writing
• Impeccable written and verbal English skills
• Experience documenting APIs, SDKs, and other development-driven sources
• Sound investigative skills, with the ability to understand the audience's needs and provide the information most important to them

Conga is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristic protected by law.  Reasonable accommodations will be made to meet the requirements of the Americans with Disabilities Act and will be provided as requested by candidates taking part in all aspects of the selection process. All your information will be kept confidential according to EEO guidelines.