Senior Technical Writer
You’re a technical writer that can also read and write code. You know about software development and understand that the documentation that accompanies code is just as important as the code itself. You learned that, while challenging, writing meaningful developer content is powerful and rewarding.
More than just content you know the details matter. You know that even though developers are technically minded individuals, they still enjoy well written, concise, straightforward documentation. You have a preference for the Oxford Comma and pride yourself on writing beautifully constructed developer education material.
When you find developer documentation that is sub-par, it makes you cringe and wonder if the industry can do better as a whole. You’re excited about the prospect of pushing developer education to new heights and making the world a developer-friendly place.
Responsibilities
We are a team of technical writers documenting institutional knowledge to enable engineers/product managers to ramp up faster.
We support growth and career advancement. We want you to be successful because at the end of the day your success is our success.
Our mission is to bring together a community of technical writers on the Zoom platform and empower them to create amazing documentation.
Technical Writers are the main catalyst for developers. They guide the developer’s first impression of us and are a vital part of this team.
This role is an important part of the complete process to allow developers to make meaningful tools and applications on our platform.
Your primary goal is to develop technical documentation for Zoom’s internal teams to learn about Zoom’s products, features, architecture, data flows, and call flows.
You will work with engineers, architects, operations, and product managers to develop technical documentation. Your ultimate goal is to develop institutional knowledge and enable engineers/product managers to ramp up faster.
Requirements
Bachelor's Degree or relevant experience.
5+ Years Experience.
Passionate about writing, product knowledge, and are hands-on with technology.
Positive, flexible attitude, and are willing to jump in and tackle new challenges.
Superior written and verbal communication skills, with a keen eye for detail.
Hands-on experience developing architecture diagrams and technical docs.
Demonstrated ability to work with engineers and product managers effectively & efficiently.
Must be organized, ethical, responsible, & self-motivated.
Passionate about writing, product knowledge, and are hands-on with technology.
Ensuring a diverse and inclusive workplace where we learn from each other is core to Zoom’s values. We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records as well as any qualified applicants requiring reasonable accommodations in accordance with the law.
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.
All your information will be kept confidential according to EEO guidelines.
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