Senior API Technical Writer
BetterCloud is the market leader for SaaS Operations, enabling IT professionals to transform their employee experience, maximize operational efficiency, and centralize data protection. With no-code automation enabling zero touch workflows, thousands of forward-thinking organizations like Walmart, Oscar Health and Square now rely on BetterCloud to automate processes and policies across their cloud application portfolio.
With 10+ years experience pioneering the SaaS Operations movement, BetterCloud now serves the world’s largest community of SaaSOps experts. As host of Altitude, the industry’s leading SaaSOps event and publisher of The State of SaaSOps Report, the category’s definitive market research, BetterCloud is recognized by customers (G2) and leading analyst firms (Gartner and Forrester) as the market leader in SaaS Operations Management.
Headquartered in New York City, with a product and engineering office in Atlanta, GA, as well as innovation hubs & remote talent across the U.S., BetterCloud has raised $187 million to date.
BetterCloud is seeking an enterprising individual to join the Engineering team as a Senior Technical Writer, focusing on our internal and external technical documentation, including developers’ guides and detailed API documentation. If you are eager to learn, want to accomplish challenging goals, and thrive in a work-hard/play-hard environment then this is the position for you!
About You:
- Experience in a writing or lead writing role
- Proven ability to work with developers and write for a developer audience
- Understanding of OpenAPI, GraphQL, gRPC, and Async APIs
- Experience writing documentation for APIs, SDKs, components, and tools
- Ability to develop SDKs and write code snippets in multiple languages is a plus
What You'll Do:
- Design, develop & deliver documentation for the BetterCloud APIs
- Develop content re-use and single-sourcing strategies
- Help evaluate and select tools and technologies for portal publishing
- Provide feedback on API standards and consistency between API designs
- Gather feedback from customers, internal and external, to improve our documentation
What We Offer:
- Competitive base salary
- Full benefits package
- Stock Options
- Career growth with an industry innovator
BetterCloud is an Equal Opportunity Employer, including disabled and vets.
*Remote - Qualified applicants based on most states of the U.S.A. are eligible for this position. Note that there are a number of states from where this position cannot be held.
#LI-Remote
#BI-Remote
In accordance with applicable law, the following represents BetterCloud’s reasonable estimate of the range of possible compensation for this role if hired in Colorado. Please note that this information is provided for those hired in Colorado only, and this role is open to candidates outside of Colorado as well.
Salary Range: $120,000 - $150,000
Overview of BetterCloud Benefits:
- Health benefits package (including medical, dental, vision)
- Flexible spending accounts
- PTO (sick leave, parental leave, vacation benefits)
- Employee Assistance Program
- Mental Health Resources
- Stock Options
- 401k