Process Documentation & Training Contractor

| Greater Denver Area
Please send resume to [email protected]
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About ThrivePass.

ThrivePass' purpose is to empower employees to thrive. Our holistic benefits suite is designed to support employee wellbeing throughout their lifecycle within an organization.

We value our employees, their contributions, and strongly believe in employee development. Everything we do is tied to our CARE values:  Courageous, Authentic, Resourceful and Excellent. Performance at ThrivePass is measured by embodiment of our CARE values and the accomplishment of quarterly goals.

About the Role.

This role will ensure the smooth and effective roll-out of training plans and special projects throughout the organization. The training coordinator will oversee the design, development, and coordination of training, and run both large and small-scale programs for our entire organization. Our ideal candidate will be both exceptionally knowledgeable, approachable, and confident in front of all groups of people. This is a 3-month, contractor position. 


  • Create training documentation
  • Work closely with key employees to create training plans to be used across offices
  • Execute on training plan across all 3 offices, the training will be done remotely
  • Seek and gather information from management, employees and other departments regarding procedures and processes
  • Schedule and conduct meetings with management to proactively identify topics to be addressed or areas in need of training
  • Document organizational processes using various methods
  • Set up tracking system for new training methods and techniques


  • 3 – 5 years as a corporate trainer or similar role
  • BS degree in training, business, education or related field
  • Experience working at a TPA or in the benefits industry – preferred
  • Significant work experience as a trainer, training facilitator, or organizing multiple training events, preferably in a corporate environment
  • Strong working knowledge of instructional design theory as well as proof of successful implementation
  • Ability to communicate effectively with management and other departments
  • Ability to effectively organize and manage multiple training initiatives simultaneously
  • Strong understanding of business goals and standards for customer service
  • Experience providing full-scope training materials, from analyzing company needs to lesson planning, development and implementation
  • Extensive knowledge of best practices in creating instructional materials
  • Ability to see the big picture and conduct whole organization needs assessments, identifying skills or knowledge gaps that need addressing
  • Experience working with an offshore or international team – preferred

Additional Information.

ThrivePass is committed to providing an inclusive and welcoming environment for all team members. We do not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations.


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Please send resume to [email protected]
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Technology we use

  • Product
  • Sales & Marketing
    • IllustratorDesign
    • InVisionDesign
    • SketchDesign
    • JIRAManagement
    • Microsoft ProjectManagement
    • SalesforceCRM


We're located near yoga studios, wine bars and the many amazing restaurants of RiNo. Ample free street parking all along our office.

An Insider's view of ThrivePass

What are some social events your company does?

Every quarter we have an all-hands meeting to review goals, talk about successes and also take ownership of where we fell short and what we learned. These meetings provide amazing transparency. We also recognize team members for their accomplishments and for living our values every day at work. After each meeting we do a fun team event!


Customer Support Manager

How does the company support your career growth?

ThrivePass has given me the ability to grow my career - the company allows you to tackle projects that align with your team goals and your interests. This has allowed me to expand my skill set beyond what I imagined when I initially joined.


Master of Salesforce

How do your team's ideas influence the company's direction?

Our philosophy as a company is that the best ideas can come from anywhere in the organization, whether from an intern or the CEO. For example, we built our Benefit Enrollment Platform based on an idea that came from our team members who work directly with our clients. It has since improved the experience for both clients and ThrivePass employees.



What are ThrivePass Perks + Benefits

Volunteer in Local Community
ThrivePass partners with Wish for Wheels, a non-profit organization that is committed to transforming the lives of K-2 kids from low-income families by building bikes and delivering them to schools!
Partners with Nonprofits
Friends Outside of Work
Eat Lunch Together
Intracompany Committees
Open Door Policy
Team-owned Deliverables
Team-Based Strategic Planning
Group Brainstorming Sessions
Open Office Floor Plan
Mean Gender Pay Gap Below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team Workouts
Retirement & Stock Options Benefits
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Flexible Work Schedule
Return-to-Work Program Post Parental Leave
Company-Sponsored Family Events
Acme co. sponsors family oriented events Annually.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Lunch and Learns
Promote from Within
Continuing Education stipend
We offer $300 annually for continuing education.
Time Allotted for Learning
Online Course Subscriptions Available
Customized Development Tracks
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