Do you want to help eliminate barriers between ideas and business outcomes? We want you to bring your unique experiences and creative ideas to the table. CA Technologies provides software and solutions that help our customers to develop, manage, and secure complex IT environments to increase productivity and enhance competitiveness in their businesses. It’s our aim to encourage global collaboration and results-oriented innovation, while supporting and developing our talented people and our communities. CA Technologies will empower you to drive authentic success, for both the business and yourself in the application economy.

Do you want to help eliminate barriers between ideas and business outcomes? We want you to bring your unique experiences and creative ideas to the table. CA Technologies provides software and solutions that help our customers to develop, manage, and secure complex IT environments to increase productivity and enhance competitiveness in their businesses. It’s our aim to encourage global collaboration and results-oriented innovation, while supporting and developing our talented people and our communities. CA Technologies will empower you to drive authentic success, for both the business and yourself in the application economy.

Your Future Starts Here at CA Technologies in Boulder!

The Principal Technical Writer is responsible for focusing on the creation and delivery of quality content for multiple audiences across multiple products, recommending project staffing, ensuring project deadlines are met, influencing the direction of technical content, and leading teams to drive initiatives. The ideal candidate coaches others in producing accurate content that complies with standards and is audience appropriate.

What might I be doing?

Are you a talented writer with an insatiable passion to streamline complex tasks into clear instructions? Do you have the ability to notice the small details, without ever losing sight of the big picture? Do enjoy mentoring others to excel? If so, read on.

We are looking for a Principal Technical Writer to join our team of curious, confident individuals who thrive on tackling projects collaboratively in an Agile environment.

In this position, you will:

• Drive content creation and management by partnering with stakeholders, customers, and Agile teams to research, design, create, test, curate, and deliver accurate, clear, and concise technical content for multiple products or product families that is appropriate for multiple audiences.
• Function as a subject matter expert for products.
• Utilize tools, systems, processes, and procedures to increase department and Agile team efficiency and effectiveness.
• Leverage partnerships with other departments (such as Education, Marketing, Product Management) to understand and improve the customer's experience across multiple products or product lines.
• Lead DocOps initiatives across multiple Agile teams.
• Mentor teammates, coordinate the work of multiple IEs when assigned as team lead, and help others manage their work and meet milestones.
• Be a role model for Agile team participation by actively participating in all aspects of Agile development, including ceremonies, planning, and end of sprint demos.

What experience do I need?

• You have a Bachelor’s degree in technical writing, or an equivalent combination of education and experience
• You have a minimum of seven years of experience writing and editing for a broad range of audiences ranging from non-technical to highly technical
• You have experience working on multiple complex documentation projects in a fast-paced and collaborative Agile software development engineering environment
• You demonstrate attention-to-detail with the ability to consistently produce clear, cohesive, comprehensive, and accurate high-quality content for the intended audience
• You have strong communication, interpersonal, organizational, and diplomacy skills with an ability to multitask and work across departments and divisional structure
• You have an ability and willingness to work a flexible schedule to attend global meetings and to meet project deadlines
• You have experience working within structured authoring and template-based authoring
• You are self-motivated and focused with excellent organizational and time management skills with the ability to continuously prioritize in a rapidly changing environment and the flexibility to work independently
• You have an ability to mentor others and build relationships, persuade and influence individuals at all levels

What makes me an extra-good fit?

• You have been in a leadership role, but are open to mentoring team members in at the Principal level

What is the Boulder office environment like?

As you walk into our offices, you can feel the collaborative energy with an abundancy of meeting rooms and white boards, ideas written on walls and sticky notes, and work areas that define the personalities of those that occupy them through their own customization. The walls are low and the collaboration is high, and our modern, adjustable furniture allows you to stand-up or sit down based on your thoughts, comfort and mood. If your brain gets full, and you just want to step away, go to our game room for some foosball, ping pong, or enjoy some snacks and beverages. Enjoy the 300 plus days of Colorado sun with our open space and plentiful windows, or simply step out on our balcony to soak up the rays. If you want to stay close, food trucks stop by regularly, coffee with fresh milk or cream is always available, and a dry cleaner service picks up and delivers for your convenience. If you want to get away, we are in a fantastic downtown location near restaurants, stores, walking/biking trails, and more! Just grab one of our loaner bikes for your exercise or errands.

A Great CA Employee:

• Takes smart risks
• Exhibits courage
• Is a “driver”
• Navigates ambiguity
• Embraces diversity
• Communicates openly
• Doesn’t take themselves too seriously
• Likes to laugh
• Loves a good challenge
• Is resilient when faced with setbacks
• Teams well with others
• Insists on quality results
• Is forward-thinking
• Adapts easily to change
• Solves problems creatively

More About Working at CA:

CA has earned scores of Workplace Excellence awards in the last few years – and there’s a reason for that. Here you’ll have the opportunity to eliminate barriers for our customers and earn a competitive compensation and total rewards package – all while pushing the boundaries of what’s possible by collaborating with a diverse team of global innovators. In short, CA’s fun, diverse, and fast-paced culture has put us on the map as one of the best employers in Information Technology.

We offer competitive salary, company-sponsored premium Medical/Prescription & Dental Plans, company-paid Holidays, Vacation, Anniversary Service and Sick Days, 401(k) Plan, Education/Training Reimbursement, Charitable Gift Program, Adoption Assistance Program.