Manager, Content & Education - TrainingPeaks
đź”— Website: www.trainingpeaks.com
đź“Ť Location: Remote until June 2021
Peaksware/TrainingPeaks employees are working remotely from home due to the COVID-19 pandemic. We will work with anyone hired during this period to accommodate remote on-boarding to the best of our ability.
At TrainingPeaks, we are passionate about helping our customers train the right way and achieve their fitness goals. TrainingPeaks creates smart and effective endurance training solutions, including web and mobile apps for iOS and Android. Our products help athletes commit to a clear goal, structure their training to work out smarter, and monitor their progress as they work toward their event.
Additional TrainingPeaks products include WKO desktop software for cutting-edge scientific analysis and planning, as well as Best Bike Split’s predictive performance tools. Our solutions are used by Tour de France teams, IRONMAN®️ World Champions, Olympians, athletes and coaches around the world.
Some of our more widely known partners include USA Triathlon, USA Cycling, British Cycling, British Triathlon, Triathlon Australia, US Rowing, and many more!
General Summary
As Manager, Content & Education you will support the content and education team members with day-to-day functional operations, provide guidance for content best practices, create team principles and content guidelines, and own and evolve our company’s voice and tone across all customer segments and mission teams.
This position's primary responsibility is to provide support to the Content & Education team who are focused on creating high quality content through cross-functional mission teams.
You will work directly with the content & education team, while working in close collaboration with mission team leadership, and report to the VP, Customer Team.
Core Functions
- Work with mission leadership teams to ensure the right resources are allocated to create content and education that supports each business mission strategy.
- Maintain and enhance internal systems and content tools: WordPress, Thinkific, etc.
- Manage of all company content creators including Content Editors, Content Strategists, Education Specialists, and Copywriters.
- Lead, coach, and support the team with best practices for creating different types of content including and not limited to articles, guides, video, courses, podcasts, product education, etc.
- Develop and maintain team processes and content principles.
- Manage, recruit, develop, and motivate the content and education team members to deliver the highest quality content to solve the needs of our business missions and customers.
- Monitor individual growth and performance and perform regular growth conversations to help individual team members excel in their roles.
- Provide insights and monitor success of various content strategies and mentor team members on improvement opportunities.
- Perform other duties as assigned.
Requirements
- Comprehensive understanding of content development and tactics that support marketing, education, and product experiences.
- 5+ years management and leadership experience in Content and Education, preferably with SaaS products.
- Excellent problem solving and critical thinking skills.
- Copyediting experience and familiarity with AP Style.
- Familiarity with content marketing best practices across channels including Search, Social, and Newsletters.
- Excellent understanding of WordPress and other content creation tools.
- Excellent communication, interpersonal, and organizational skills.
- Possess an operational and tactical mentality in order to support strategic direction of the companies mission teams.
- Experience using Google Analytics, Sigma, and/or other analytics tools.
- Ability to perform duties and make decisions with minimal supervision.
Desired Qualifications
- Bachelor’s degree in journalism, marketing or communications preferred.
- Servant leader approach with focus on needs of team and customer.
- Experience in endurance sports.
Benefits
Compensation
Peaksware/TrainingPeaks is committed to fair and equitable compensation practices. The salary range for this role is $61,067 - $101,779. Final compensation for this role will be determined by various factors such as a candidate's relevant work experience, skills, and certifications.
This role is eligible for variable compensation including bonus.
Benefits and Perks
Health
- 100% company-paid Medical for employees with buy-up options
- Dental
- Vision
- Health Savings Account
- Flexible Spending Account
- Dependent Care Flexible Spending Account
- Paid Parental Leave
- Teladoc
- Employee Assistance Program (EAP)
- Additional coverage options such as accident and critical illness insurance and hospital indemnity
Disability and Life
- Company-paid Short Term Disability
- Company-paid Long Term Disability
- Company-paid Basic Life Insurance and AD&D
- Employee-paid Supplemental Life Insurance for Employee, Spouse, and/or Child
Additional*
- 401(K)
- 401(K) Matching
- Pet Insurance
- Significant investment in resources for employee development and professional growth
- Flexible work schedule in a culture of trust
- 9 paid holidays annually and unlimited Flexible Time Off (FTO)
- Free TrainingPeaks, TrainHeroic, MakeMusic accounts, and Alfred Music product
- Access to on-site workout room, including locker rooms and showers
- Secure on-site bike storage
- Access to our on-site music studio
- Corporate discounts on select gym memberships and top-brand gear
- Access to nutritious snacks and devour hour, weekly subsidized lunch
*Please note - due to COVID-19 some perks are not readily available at this time.
Please contact [email protected] if you require a reasonable accommodation to review our website or to apply online.
TrainingPeaks is part of the Peaksware portfolio of brands. Peaksware has been featured in BuiltInColorado’s Top 100 Companies list since 2017 and our brands have been recognized in Outside Magazine’s “Best Places to Work” multiple years in a row. Peaksware has also been honored as a part of Mogul’s “Top 1,000 Companies for Millennial Women Worldwide”. We are proud of our company culture and of consistently being recognized, both locally and nationally, as a top workplace.