Content Developer, Partner Education at Pax8

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The Partner Education Content Developer is a key part of our overall partner-focused education strategy. He/she is laser focused on the development and creation of content designed to inform, educate, instruct, and/or entertain…with the goal of enabling partner education. The Content Developer leverages internal key stakeholders and subject matter experts (SMEs), as well as external vendors and strategic partners, to stay abreast of market and industry trends. He/she crafts, develops, and edits content such as copy, images, video and audio content, and scripts - every form of content created or written has a specific purpose. Part writer, part researcher, and part story teller, the Content Developer acts as a synthesizer of ideas on a larger team of SMEs and decision-makers.

Essential Responsibilities (includes, but is not limited to):

  • Develop and create partner-focused content that drives results:
  • Write/curate educational content, including, but not limited to, video scripts; certification and/or training curriculums; supplementary collateral (one sheets, recaps, sales templates, marketing content); partner-facing learning management system (LMS) and portal copy and messaging designed to strengthen the relationship between Pax8 and its partners or influence partner behavior, engagement, and sales results. Act as the bridge between sometimes complicated technical and sales concepts and partner audiences of different comprehension levels.
  • Produce relevant content to reach specific goals: think beyond producing well written content by developing content that not only engages its audience but connects the dots between engagement and business impact, identifying clear calls to action that align with Pax8 KBOs and partner education objectives. Create content that is instructive, informatiove, accurate, engaging, and valuable
  • Adapt tone and style when writing, to reach target audience and help achieve sales or adoption goals. Ensure content fits its designated purpose and end objective.
  • Demonstrate critical thinking by analyzing, evaluating, improvising, and developing content that ultimately helps to generate more business for Pax8 and its partners.
  • Research and engage high-quality and reliable sources, including SMEs. Connect research to the bigger picture and strive to answer, “So what?”
  • In collaboration with relevant stakeholders and Video Production team, craft run sheets to structure content for shooting and editing.
  • With the partner/user experience in mind, conceptualize and provide feedback on instructional graphics, and supporting material/media (e.g., audio, video, simulations, on-screen text, etc.).
  • Continuing education: develop and maintain an awareness of the Pax8 portfolio, vendors and linecard. Contribute ideas and direction to partner education content development strategy that supports the growth of Pax8 and our partners/vendors. Define and clearly articulate the value proposition for vendors, partners, and our business.
  • Act as an advocate for Pax8 partners, showing an understanding of their profile, their needs, their challenges, and their objectives.

Ideal Skills, Experience, and Competencies:

  • At least four (4) years of directly relevant experience – content creation; content strategy; content marketing; journalism/copywriting customer/partner engagement
  • Highly skilled writer, with the ability to summarize and articulate complex topics into easily consumable and actionable content
  • Channel writing and/or marketing experience (e.g., IT, hardware, SaaS, and/or telecom); knowledge of MSP and/or Agent personas and behaviors
  • Critical thinker who is willing to ask challenging questions to reach a desired outcome
  • A self-motivated, strategic creative worker with a drive for executional excellence
  • Highly organized, detail-oriented, with strong project management skills and the ability to prioritize, multitask, and meet deadlines
  • Creative thinker and problem solver—always looking beyond the available options when up against roadblocks
  • Strong communication skills and the ability to collaborate with a variety of different people on internal and external teams to create effective content that drives pre-determined actions and outcomes
  • Ability to work in a cross-functional organization and demonstrate team leadership skills
  • Experience learning and navigating within a high-growth and fast paced environment
  • Proficiency with Microsoft Office
  • Familiarity with Wrike preferred
  • Familiarity with Docebo or equivalent LMS preferred
  • Familiarity with Adult Learning Theory preferred

Required Education & Certifications:

  • B.S./B.A. degree in related field (Communications; Journalism; Marketing; etc.) or equivalent work experience

Pax8 is the leading value-added cloud-based SaaS distributor, simplifying the cloud journey for our partners by integrating technology, business intelligence and proactive service to deliver an unparalleled experience. Serving over 6,000 partners through the indirect sales channel, our mission is to be the world’s favorite place to buy cloud products. We are a fast-growing, dynamic and high-energy startup organization, allowing you to make a meaningful impact on the business. Culture is important to us, and at Pax8, it’s business, and it IS personal. We are passionate, creative and humorously offbeat. We work hard, keep it fun, and expect the best. We Elev8 each other. We Advoc8 for our partners. We Innov8 continuously. We Celebr8 life. 
Pax8 not only wins numerous awards in our field but we have time and again been voted among the best places to work in Denver. We are committed to our goal of being the #1 employer of choice!
Pax8 is an EEOC Employer.

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • GroovyLanguages
    • DockerLanguages
    • Twitter BootstrapLibraries
    • vue.jsLibraries
    • Node.jsFrameworks
    • SpringFrameworks
    • GrailsFrameworks
    • SpringMVCFrameworks
    • MemcachedDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • ElasticsearchDatabases


Located in the heart of the DTC right next to the Landmark Town Center, we have great access to restaurants, entertainment, and RTD commuting options

An Insider's view of Pax8

What’s the vibe like in the office?

I would describe the vibe in the office as both fun as well as people getting things done. Another strong aspect of the vibe is collaboration. All of the engineering team's desks are on wheels. When people need to work together, they simply move their desks. It's very exciting what gets created when people collaborate together.


Director of Software Engineering

What projects are you most excited about?

Automation projects are what excites me the most. As a QA Engineer, this has helped sharpen my skills and prepare me for what automation testing brings. I believe automation is the way of the future. I’m eager to continue and learn how automation will improve Pax8’s ability to efficiently deliver the highest quality products in the fastest way.


QA Engineer

What are some things you learned at the company?

Pax8 has taught me what the power of a solid and positive work culture can do for my motivation, confidence, personal growth and career growth. Being part of such a rapidly evolving environment has shown me how to be agile while remaining grounded, open minded while staying focused and has given me the opportunity to learn from some of the best.


Channel Account Manager III

What is your vision for the company?

My vision is that all employees at Pax8 feel tied to our values, to the work we do holistically, and to their fellow employees. I want everyone here to feel that their contributions are valued. I want our people to feel they have challenging work each day, and at the same time have the resources they need to meet those challenges successfully.


Director of People Operations

How does the company support your career growth?

From the recruiting process until now I feel that Pax8 has supported me. Everyone, from executives down to entry level, is there to help and aid you in your growth. Pax8 is a family and they care about you and your growth within the company. Even now there is so much education, resources, people, and so much more here ready and willing to help.


Senior Cloud Generation Specialist

What are Pax8 Perks + Benefits

Pax8 Benefits Overview

From health and wellness, to lifestyle clubs, to snacks and beer + kombucha + cold brew on tap, Pax8 has you covered! We provide several different options within our health insurance plans to ensure our employees can create a plan as unique as their health needs. We also provide pet insurance for our other, non-human family members! We help our commuters avoid the traffic on I-25 to the Denver Tech Center by providing RTD eco-passes at no cost and help all employees get out and enjoy their life outside of work with generous and flexible PTO policies. Not to mention our all team potlucks and happy hours, volunteering opportunities, and a rock climbing wall in office!

Volunteer in local community
Pax8 employees participate in volunteer opportunities around the Denver area and are also allotted time off to volunteer on their own time as well.
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
From the fun committee to the wellness committee, at Pax8 we have many committees for employees to get involved in
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Unconscious and Interview Bias training required for leaders and available to individual contributors.
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Employee created diversity employee resource groups. Resource group for Pax8 WingWomen created as well.
Hiring Practices that Promote Diversity
Competency based interviewing that focuses on adding to our culture with diversity of experience and thought
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Pax 8 employees are able to contribute annually to their FSA
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Pax8's health insurance policy covers up to 100% of out of pocket expenses.
Life Insurance
Pet Insurance
Pax8's pet insurance policy covers up to 90% of out of pocket expenses.
Wellness Programs
Onsite Gym
Team workouts
We have in office yoga every Tuesday and the wellness committee plans other team workouts throughout the year
Mental Health Benefits
From open time off to take "mental health days" to Pax8 employee led yoga and meditation, we encourage all employees to prioritize taking care of their mental health and wellness
Retirement & Stock Options Benefits
401(K) Matching
Employee Stock Purchase Plan
Take advantage of stock options after a year of tenure!
Performance Bonus
Employees are eligible for bonuses and incentives when they have individually met or when their teams meet business goals set by Pax8
Match charitable contributions
Pax8 often holds fundraisers for causes and organizations our employees are passionate about and will match a generous amount of what employees are able to raise
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Remote Work Program
Employees are able to work from home or in our office in DTC (depending on covid-19 restrictions)
Family Medical Leave
Company sponsored family events
Pax8 hosts annual Family Picnic's and one hell of a Holiday Party!
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
We have a flexible, unlimited vacation policy. We don't accrue PTO days here, we don't count them against you.
Paid Volunteer Time
Pax8 employees are granted unlimited time off to volunteer in their community on an individual or team activity basis
Paid Holidays
Paid Sick Days
We have a flexible, unlimited vacation as well as sick day policy. We don't accrue PTO days here, we don't count them against you.
Perks & Discounts
Beer on Tap
Enjoy some suds from local breweries delivered weekly!
Casual Dress
Pax8 has a casual office dress code (think jeans and a tshirt)
Commuter Benefits
Pax8 provides every employee with an RTD eco-pass to use both the light rail and bus system
Company Outings
Pax8 sponsors an employee happy hour at least every quarter
Game Room
Stocked Kitchen
We provide "Pax Snacks" throughout our office
Some Meals Provided
Breakfast and lunch are periodically provided for meetings or "lunch and learns" between teams
Happy Hours
Pax8 sponsors a company wide happy hour at least once a quarter or more!
We have free on site parking around the building
Recreational Clubs
Pax8 has a few basketball, softball, fantasy football, and more leagues around the office that are always looking for new teammates!
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Pax8 offers employees professional development opportunities like onsite training courses and the ability to attend job related conferences and seminars.
Diversity Program
Lunch and learns
We host a variety of lunch and learns throughout the year across departments and skill sets
Cross functional training encouraged
Promote from within
Mentorship program
Our mentorship program includes a 1-to-1 program as well as other on-the-job mentorship and leadership development.
Time allotted for learning
At Pax8 training doesn't just end after your first week or month. We provide both facilitated, in-house training courses and self-paced online courses
Online course subscriptions available

Additional Perks + Benefits

What makes our perks extra special is that they are continuously evolving. Pax8 believes in listening and adapting our benefits to best fit our teammates and their lifestyles. We have added so many exciting new perks in the last year alone, with even more to come!

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