Content Marketing Specialist

What you can expect

We’re looking for a highly organized and motivated Content Marketing Coordinator to help bring Zoom’s content strategy to life. This role sits at the intersection of creativity, process, and storytelling — supporting the production, publishing, and tracking of content that drives awareness, adoption, and engagement.

The ideal candidate is a detail-oriented team player who thrives in a dynamic environment where priorities shift and new projects move quickly. You’re naturally curious about how technology and AI are transforming content creation, and you’re excited to learn how to apply those tools to work smarter and faster. You love keeping things organized, collaborating across teams, and seeing ideas come to life through great execution.

About the Team

We are a high-impact, cross-functional team focused on building programs that connect brand engagement to business growth. We unify partnerships, Tier 1 events, social media, and advertising into one cohesive strategy designed to drive awareness, adoption, and pipeline across the Zoom portfolio. Our work spans the full funnel, and we stay relentlessly focused on outcomes and business impact.

Responsibilities

Content Operations & Coordination

• Supporting day-to-day content operations — coordinating workflows in the CMP, maintaining accurate tagging, version control, and publication readiness.

• Uploading and publishing content in Zoom’s CMS, ensuring quality, consistency, and complete metadata across pages.

• Supporting SEO and AEO initiatives, including keyword optimization, schema updates, and structured data best practices.

• Tracking content performance and engagement metrics; partner with analytics and strategists to summarize insights and identify opportunities for improvement.

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Content Development & Execution

• Contributing to drafting, editing, and adapting content across Zoom’s owned channels.

• Partnering with strategists to repurpose long-form assets into derivative formats that extend reach and impact.

• Helping ensure all content reflects Zoom’s brand, tone, and voice guidelines.

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Cross-Functional Partnership

• Liaise with Product Marketing, Integrated Marketing, Customer Advocacy, and Comms teams to coordinate content deliverables.

• Contribute to process improvement initiatives that enhance collaboration and efficiency across the broader content ecosystem.

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What we're looking for

• 2+ years of experience in marketing, content coordination, or communications.

• Have excellent organizational and communication skills; able to manage multiple priorities and deadlines in a fast-moving environment.

• Possess detailed writing and editing skills.

• Work cross-functionally with diverse stakeholders and deadlines.

• Have familiarity with content management systems (experience with Optimizely is a plus).

• Have interest in AI-assisted content tools.

Salary Range or On Target Earnings:

Minimum:

Maximum:

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure;  there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment​

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.