Communications Strategy Manager - Transfer Agency Operations

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Communications Strategy Manager - Transfer Agency Operations

Locations: Kansas City, MO | Boston, MA | Braintree, MA | Chicago, IL| Denver, CO | Dublin, OH| Hybrid

Get To Know Us:

We are seeking a proactive and detail-oriented Communications Strategy Manager to support strategic initiatives within the Transformation team of the Retail Alternatives Transfer Agency Division. This role is ideal for someone with a strong background in internal and client communications, operational coordination, and cross-functional collaboration.

This highly visible position requires excellent communication skills, organizational agility, and the ability to manage multiple priorities across teams. The Communications Strategy Manager will play a key role in aligning messaging, maintaining internal and external communication platforms, and supporting the successful rollout of business initiatives and process improvements.

Responsibilities include managing communication workflows, maintaining intranet and client portals, coordinating leadership meetings and town halls, and supporting the implementation of new technologies and procedures across the division.

Why You Will Love It Here!

• Flexibility: Hybrid Work Model and Business Casual Dress Code, including jeans
• Your Future: 401k Matching Program, Professional Development Reimbursement
• Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
• Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave
• Wide Ranging Perspectives: Committed to Celebrating the Variety of Backgrounds, Talents and Experiences of Our Employees 
• Training: Hands-On, Team-Customized, including SS&C University
• Extra Perks: Discounts on fitness clubs, travel and more!

What You Will Get To Do:

• Manage and distribute global client and internal communications across platforms
• Maintain internal intranet and external client portals with updated resources and guides
• Coordinate divisional Town Halls and leadership meetings to support team alignment
• Lead projects such as the year-end tax form audit process and drive procedural updates
• Develop and manage cross-departmental tools like playbooks, checklists, and contact grids
• Support implementation and communication of new technologies and client-facing initiatives
• Serve as liaison to the GIDS Communications Committee to ensure messaging consistency

What You Will Bring:

• 5+ years of experience in communications, operations, or project coordination
• 3–5 years of experience within financial services, ideally with some transfer agency or investor services knowledge
• Strong written and verbal communication skills
• Proficiency with SharePoint, intranet platforms, and communication tools
• Ability to manage multiple projects and collaborate across teams
• Detail-oriented with a strategic mindset and problem-solving skills
• Proficient with Microsoft office tools
• Experience leading projects
   

Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website @ www.ssctech.com/careers.

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Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.