Grow with Us

We’re not for everybody. We’re not for the faint of heart. We’re for the rich in spirit. Those that are passionate and have a hunger for excellence. Those that want to leave their mark on this world and are genuinely excited to be a part of something great.

We don’t hire for tenure or advanced degrees. We let them do what they're best at. We hire good people who are intelligent, ambitious, and have tremendous potential. And we promote on the same principles: if you excel in your role, you’ll move up. It’s that simple.

We love our team, and view them as extended family. We know how to work hard—and play hard. Centrally located in the Cherry Creek neighborhood, just outside of downtown Denver, our office offers westward views of the Rocky Mountains and easy access to a full-service gym, numerous grocery stores, and restaurants. We listen to our employees—and we fully understand that without them, we’d be nowhere.

If you’ve been searching for a place where you can make your ideas a reality, unleash your unbridled ambition, and grow with a likeminded talented team, we want to talk to you! The biggest benefit we offer may be tremendous opportunity—but of course, we have many benefits for our employees to enjoy.

Candidate Profile:

The Closing Coordinator (CC) works directly with properties to ensure that our client housing needs are met and expectations exceeded. The CC works as a connector between our Client Account Managers and the Transactions Department. CCs are responsible for confirming the rates, specifics, and availability of housing, and relaying those details to multiple departments to facilitate the move in. CCs are also responsible for the growth of relationships with properties.

The Responsibilities:

• Confirm all details of units, including securing final reservation confirmation.
• Collect all necessary paperwork for each move in, including applications and leases.
• Communicate with various internal departments regarding specific needs for client housing accommodation (i.e. utility vendor contacts, furniture delivery arrangements, etc.)
• Build relationships with properties to ensure clear communication that leads to a successful move in and a positive client experience.
• Facilitate all renewal terms after the initial rental period has ended.

Required Skills

• Customer Service – Professional communication using both phone and email
• Must be passionate about developing vendor relationships
• Highly motivated and metrics performance driven
• Problem solving and issue resolution
• Daily use of Outlook and the internet
• Experience with a CRM
• Ability to reduce rental rates and fees with strong negotiation skills
• Attention to detail in managing multiple move ins simultaneously
• Strong sense of urgency

Education and Experience Skills

• High School Diploma or Equivalent
• Minimum 2 Years in a Customer Service Role

Travel

• There is no travel required for this position

The Usual Suspects:

• Medical, dental, supplemental, & vision Insurance
• 401k Plan
• Paid Holidays
• PTO
• Paid Sick Time
• Unpaid flex time
• Paid parking

Additional Perks:

• Paid gym membership
• Employer subsidized phone plans
• Free organic fruit, snacks, and beverages
• Paid volunteer opportunities
• Deeply discounted hotel rates
• Craft brews and ciders on tap
• Free monthly massages