About ChildPlus
ChildPlus is the original and most widely used Head Start data management system. ChildPlus Software, a Procare Solutions company, has been focused on making the best Head Start software available since 1985, offering top-notch support and multiple training options with a dedication that can't be beat. Based in Atlanta, Georgia, ChildPlus Software’s goal is to simplify the day-to-day challenges of Head Start and early education operations with outstanding software, service, and support.
A little about the role…
The ChildPlus University Advisor will be responsible for the selling and logistics of all of training and consulting services for the department.
What You’ll Do…
- Provide information to customers to assist in determining appropriate training and consulting needs
- Maintain registrations and agreements for all training services including Learning Plans, virtual visits, webinars, courses, and conference events
- Assist in managing the schedule for virtual and on-site visits
- Generate contracts and oversee follow-up communication with customers
- Be responsible for daily monitoring of training and consulting services
- Monitor department customer chat
Our ideal candidate will have:
- Strong oral and written communication skills
- Excellent attention to detail and organization
- Prior experience selling a service
- Ability to handle multiple projects and priorities in a professional and timely manner
- A self-starter
- Excellent customer service skills
- Proficiency in Microsoft
- HubSpot experience
- The ability to travel 3-5 times per year for company meetings and conferences
What success looks like in the first 6 months:
After 30 days
- Have a basic understanding of:
- Training and consulting services offered
- Training agendas
- HubSpot and Quick Base tools
After 180 days
- Mastery of:
- Training and consulting services offered
- Training agendas
- HubSpot and Quick Base tools
- Independently handling customer communications via chat, email, and phone
- Completing sales from a lead to a service purchased
Why Procare?
- Excellent comprehensive benefits packages including: medical, dental, & vision plans- choose the plan best for you
- HSA option with employer contributions of $50/month
- Vacation time, holidays, sick days, volunteer & personal days
- 401K Plan with employer match and immediate vesting
- Employee Stock Purchase Plan
- Employee Discount Program
- Medical, Dependent Care, and Transportation FSA Plans
- Paid Parental Leave
- Company paid Short and Long-Term disability and Life Insurance
- Tuition Reimbursement up to $2,000/year and continued Professional Development
- Free access to our Employee Assistance Program with 24/7 live support
- Casual workplace environment
- Some meals provided
- Voluntary Pet Insurance
- Prime downtown location close to restaurants and entertainment
- Promote from within- excellent career paths
Location
We are currently in a hybrid in-office/remote working model based on business needs. This role is open to remote candidates in the following states: AL, AZ, CA, CO, CT, FL, GA, ID, IL, IN, IA, KY, ME, MD, MA, MI, MN, MO, NV, NJ, NY, NC, OH, OR, PA, TN, TX, VA, WA, WI.
Top Skills
What the Team is Saying
What We Do
For more than 30 years, Procare Solutions has been helping early childhood educators simplify operations and create meaningful connections with families, so they can focus on what matters most – the children in their care.
From registration, attendance tracking, staff management and lesson planning to family engagement, tuition collection and reporting, we help ease the challenges faced with running a child care business.
Our dedicated team of support professionals also make it easy to get up and running quickly and answer questions along the way.
That’s why over 37,000 customers choose Procare. We are proud to be number one in child care management software. Visit us at www.procaresolutions.com.
Why Work With Us
Child care has a multi-generational impact, and we are proud to design, develop, and support solutions that not only help business owners , but also create meaningful connections between caregivers and families. One of our values is Grow Together- this applies not only to us as employees, but also to the businesses and families we support.
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Procare Solutions Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
