Account Manager

| Denver

Account Manager-Denver

Play hard. Work harder. Win.

We are looking for people who are:

·    Confident

·    Highly Impatient

·    Proactive

·    Assertive

·    Competitive

·    Persuasive

·    Enthusiastic

·    Fast-paced

If this sounds like you, keep reading. If it doesn’t sound like you, don’t.

The Account Management team is a group of hardcore problem solvers and optimizers that love to crush.  Our clients love us, and we love them.  The Account Managers are a major part of that.  We are like the doctors of FareHarbor – doing routine checkups on our clients, and suggesting improvements to their FareHarbor setup ensuring they are healthy and successful.

This position is responsible for managing over 250+ accounts. Your entire directive is to optimize the FareHarbor client experience. This role will be a combination of proactively suggesting changes to promote client success, as well as addressing inbound requests to improve the online booking experience for FareHarbor customers.  We are looking for a supreme problem solver; and creative individual who is willing to do whatever it takes for each FareHarbor account.

Job Responsibilities:

·       Build and nurture existing relationships with over 250 FareHarbor accounts throughout the United States

·       Proactively advise and suggest improvements to ensure client satisfaction

·       Become an expert on FareHarbor to handle unique problems that face clients with their online bookings and reservation management

·       Understand the differences between FareHarbor and other online booking platforms to effectively communicate with clients

·       Become well versed in online booking trends in the tour and activity industry to share relevant information with clients

·       Be a team player and enjoy working in a fast-paced environment while maintaining calm composure working under high-pressure situations

Benefits:

·       Full Medical + Dental

·       In-depth training on maintaining client satisfaction and working with a large portfolio of accounts

·       Opportunity to share your ideas and make a difference in a growing company

·       Flexibility and autonomy to identify key projects geared towards FareHarbor’s and client’s success

·       Fast-paced, high-energy and engaging work environment

Candidate Requirements:

·       Undergraduate College Degree (4 years).

·       Some experience in B2B or B2C sales

·       Proven ability to keep organized and prioritize workload

·       Excellent time management skills

·       Well-spoken and well written

·    Comfortable suggesting change

·    Flexible working in a fast paced environment

·    Easy ability to adapt to change

Additional Skills:

·       Experience using Google Analytics e-commerce tracking

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Location

575 Logan St, Denver, CO 80203
575 Logan St, Denver, CO 80203

Perks of working here

Company Outings
Dental
Happy Hours
Health Benefits
Pet Friendly
Unlimited PTO
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