Are you ready to work on a product impacting millions of people? At TrainHeroic, our user base of athletes and coaches is growing rapidly. To meet their demands, TrainHeroic needs innovators, collaborators, and excellent engineers like you. Together we’re building the world’s best training platform. Join TrainingHeroic today.
You may know us as TrainingPeaks, MakeMusic, TrainHeroic and Alfred Music. All these brands are under the Peaksware umbrella. TrainingPeaks develops software for coaches and athletes to track, analyze and plan endurance training. TrainHeroic develops software solutions for the strength and conditioning needs of coaches and athletes. MakeMusic develops software to transform how music is composed, taught, learned and performed. Alfred Music creates and publishes educational music to help teachers, students, professionals and hobbyists experience the joy of making music.
We would love to have you join our ever-growing team! All applicants will receive equal consideration for employment regardless of gender, race, national origin, age, sexual orientation, gender identity, physical disability, religion, or length of time spent unemployed.
General Summary
About the Role: As an Account Executive (Outbound, Tactical), you will play a crucial role in accelerating revenue and business growth. Leveraging your knowledge of the fitness marketplace and tactical community, you will identify potential customers (endurance and strength coaches who specialize in military, special forces, law enforcement, and first responders) and seek to build meaningful relationships with them. You will develop a deep understanding of their needs and desired outcomes and utilize your product expertise to successfully overcome doubts and obstacles, converting prospects into paying customers. This position will sit directly with the Sales team, work in close collaboration with the Customer Support and Customer Success Teams, Marketing Teams, and Product Teams, and report to the Director of Sales.
About You: You care about making authentic, human connections with prospective customers and supporting them throughout the decision-making process. You are relentless and goal oriented, creative and confident, and you work well in a fast paced, ever-changing environment. Your ability to discern the needs and motivations of others makes you an excellent influencer, which ultimately converts these built relationships into paying customers.
Core Functions
- Identify, collect, and communicate with prospects that fit our Ideal Customer Profile (ICP)
- Initiate and maintain contact with prospects through in-person engagements, phone calls, emails, meetings, and other communication channels
- Identify the specific needs, challenges, and desired outcomes of prospects, and tailor product offerings to address those needs effectively
- Lead demos with prospective customers, providing them with information and resources tailored to their needs, while maximizing the value of our products and services
- Educate prospects on our products, services, and the specific benefits
- Handle objections and identify opportunities to demonstrate value to prospects
- Manage the full sales cycle from lead generating and cold prospecting efforts, to managing and staying on top of your pipeline to deal negotiations and close
Other Responsibilities:
- Meet or exceed monthly, quarterly, and annual sales quotas and targets
- Provide clear and accurate visibility into pipeline performance resulting in increased accuracy of revenue forecasts
- Develop and maintain strong product knowledge, proactively learning new features, and product updates translating changes to value propositions and refining talk tracks
- Gather and take feedback from prospects internally, advocating for changes that reflect the needs of our customers and prospects
- Effectively manage your sales pipeline by keeping detailed records of customer information and interactions, sales activities, and progress toward sales goals in CRM
- Seamlessly transition paying customers to Customer Success
The work characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Requirements
Required Qualifications:
- 5+ years of experience in the tactical community as a coach and/or operator
- A firm understanding of the government’s procurement process
- Strong relationships in the tactical market with key stakeholders and decision-makers
- Proficient problem solving and critical thinking skills with a bias toward making data-driven decisions
- Strong negotiation and influencing skills and results drive
- Strong communication and interpersonal skills in both written and verbal mediums
- Strong organizational skills, able to prioritize tasks appropriately and manage multiple projects simultaneously
- Self-starter, with a proven ability to take ownership of assignments while working closely with others in a fast-paced, time-sensitive environment
- Growth-mindset: track record of learning from mistakes, finding opportunity among challenges, and dedication to continuous improvement
Desired Qualifications:
- 1-3 years experience in a SAAS sales capacity
- Familiarity with our products - TrainHeroic and/or TrainingPeaks
- Experience as a Coach and/or Athlete in Strength and/or Endurance Sports
- Working Knowledge of CRM tools
- Familiarity with Google Suite tools
Degrees are not required, and we value all forms of continued education including traditional four-year degrees, post-graduate degrees, associate degrees, bootcamps, online training, professional certifications, self-teaching, and more.
Don’t meet every single requirement? Don’t worry. We still want to hear from you and encourage you to apply.
Benefits
Compensation
Peaksware/TrainHeroic is committed to fair and equitable compensation practices. The range for this role in Colorado is $48,548 - $80,914. Final compensation for this role will be determined by various factors such as a candidate’s relevant work experience, skills, and certifications.
This role is eligible for variable compensation including bonus.
Benefits and Perks
Health
- 100% company-paid Medical for employees with buy-up options
- Dental
- Vision
- Health Savings Account
- Flexible Spending Account
- Dependent Care Flexible Spending Account
- Paid Parental Leave
- Teladoc
- Employee Assistance Program (EAP)
- Additional coverage options such as accident and critical illness insurance and hospital indemnity
Disability and Life
- Company-paid Short Term Disability
- Company-paid Long Term Disability
- Company-paid Basic Life Insurance and AD&D
- Employee-paid Supplemental Life Insurance for Employee, Spouse, and/or Child
Additional
- 401(K)
- 401(K) Matching
- Pet Insurance
- 9 paid holidays annually and unlimited Flexible Time Off (FTO)
- Free TrainingPeaks, TrainHeroic, MakeMusic accounts, and Alfred Music product
- Access to the Performance and Recovery Center (PARC), our on-site fitness facility
- Employee only access to on-site locker rooms and showers
- Employee only access to secure, indoor bike storage
- Access to our onsite Music Studio
- An assortment of “grab’n go” fruit and snacks as well as on tap cold brew, kombucha, and beer.
- Beautiful onsite cafe that includes indoor and outdoor seating and lounge areas.
- Access to e-bikes available exclusively to Peaksware employees
- Significant investment in resources for employee growth and development
- Corporate discounts on select gym memberships and top brand gear
- Flexible work schedule in a culture of trust
Please contact [email protected] if you require a reasonable accommodation to review our website or to apply online.
Peaksware adheres to the FLSA Exemption Threshold for minimum wage in all states.
Work Environment
This job operates in a professional office environment that is well-lighted, heated, and/or air-conditioned with adequate ventilation and a noise level that is usually moderate. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets.
All employees must comply with all safety policies, practices and procedures. Report all unsafe activities to your manager and/or Human Resources.
Travel:
Willingness and ability to travel 40-50% of the time. Anticipated travel to include internal company events, meetings, and training, as well as customer events, conferences, and customer visits.
Physical Demands
While performing the duties of this job, the employee is regularly required to sit and move about the facility; use hands to handle, or feel; talk by expressing ideas by means of the spoken word; and hear by perceiving the nature of sounds. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
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What We Do
THE PEAKSWARE COLLECTIVE
What do athletes and musicians have in common? A lot, actually. They both chase a “next.” They both practice like it’s not practice. They both fine tune their physical and mental beings. They both get a rush from a new mastery, no matter how incremental. And they both co-exist creatively and collaboratively as members of the Peaksware companies.
Each of our platform brands has a distinct mission. But they share a common goal: to provide passionate people with the resources to take their pursuits higher. We invite you to get acquainted with our collective of performance-oriented companies that bring like-minded people together.
TRAININGPEAKS
TrainingPeaks develops software for coaches and athletes to track, analyze, and plan endurance training.
TRAINHEROIC
TrainHeroic develops software to solve the strength and conditioning needs of coaches and athletes.
MAKEMUSIC
MakeMusic develops software to transform how music is composed, taught, learned, and performed.
ALFRED MUSIC
Alfred Music provides method books, performance sheet music, and reference materials for teachers and students.
HERE, PRACTICE MAKES PERFECT SENSE
Each of our platforms connects creators, instructors, and performers through the training model of Deliberate Practice. Athletes and musicians set a specific goal, get expert instruction, perform focused practice, and receive immediate feedback. And they follow these steps over and over. The path from novice to expert runs through Peaksware.
Why Work With Us
PURSING PASSION TAKES A TEAM
Join other athletes, musicians, coaches, and technologists dedicated to helping people achieve their best. Peaksware and our brand companies are the kinds of places where personal interests and professional career seamlessly mesh. Knowing that your work is helping others raise the bar is likely to do the same for you.
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Peaksware Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
All Colorado residents will automatically default to our Hybrid option while any employee who resides outside the state of Colorado will default to our Remote option.