Jobs at Zayo Group
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Technical Support Engineer

Zayo Group
Greater Denver Area
4 days ago
+26
As a member of the Network Engineering team this role is the senior level of support for Zayo’s global IP and layer 2 infrastructure. The team Provides support to Network Architecture, Network Operations and Activations teams with respect to technical issues and day to day care and support of the network. The team oversees operational health of the network by ensuring operations teams are working on technical issues pertinent to network performance, tuning global network metrics to provide optimal performance for customer services. This team commissions and onboards new network elements as well as performing software lifecycle management and upgrades to network elements. When Zayo acquires an asset this team is responsible for connecting and integrating the acquired network into the larger Zayo network.

IT Auditor

Zayo Group
Greater Denver Area
4 days ago
+26
Zayo Group is looking for an IT Auditor to be part of the Internal Audit function. The position reports to the Manager, IT Internal Audit and will be based in our Denver office. We are looking for someone who is a high-functioning team player with the ability to proactively identify areas of risk/process failure, build relationships with process owners, and perform hands-on, detailed audit work. The ideal candidate will have 2-4 years of IT audit experience, with public accounting (Big 4) preferred.

Sr Internal Auditor

Zayo Group
Greater Boulder Area
4 days ago
+26
Zayo Group is looking for a Senior Internal Auditor to be part of the growing Internal Audit function. The position reports to the Manager of Internal Audit and is based in our Boulder or Denver, CO office. We are looking for someone who is a high-functioning team player with the ability to proactively identify areas of risk/process failure, build relationships with process owners, and perform hands-on, detailed audit work. The candidate should be extremely motivated, a self-starter, looking for opportunities to learn and grow in a fast-paced environment.

Billing Assurance Analyst

Zayo Group
Greater Boulder Area
4 days ago
+26
The Billing Assurance Analyst role is a mission critical role through which the application of analysis will drive material efficiencies in the business while ensuring effortless experience to both internal stakeholders and external customers. The role will review and manage both customer and internal service orders to ensure complete and timely setup through to an accurate invoice. The right candidate will possess excellent analytical and decision-making skills. The Billing Assurance Analyst will experience a sense of teamwork by partnering with multiple departments to analyze and validate the invoicing of Zayo provided services. The role not only learns Zayo’s billing processes but also gets exposure to and the ability to work with other departments such as service delivery, customer service, product and finance. The role will be a valuable asset to the billing team, with opportunities for growth and development within the company.

Solutions Engineer

Zayo Group
Greater Boulder Area
4 days ago
+26
This position will play a key role in the growth and expansion of Zayo’s global offering at Zayo. The Global Client Solutions Engineer​ is primarily responsible for providing technical support and market expertise throughout the sales process. This includes designing and implementing complex data network solutions for Carrier and Enterprise customers. As part of the Global Reach team, this individual will be responsible for assisting in the preparation and delivery of sales presentations, trainings, acting as a subject matter expert in all global designs. Key areas of focus will include: participating in sales appointments, assisting in the preparation of Requests for Proposals (RFP), providing guidance throughout the sales process, supporting the local sales engineers who have Global requirements, and ensuring complete and accurate completion of design documentation and contract paperwork in support of complex agreements. Ongoing consultation with sales and engineering teams after sales are closed will be critical to ensuring ongoing satisfaction with Zayo and its products.

Optimization Project Manager

Zayo Group
Greater Boulder Area
4 days ago
+26
This position is responsible for developing, coordinating and facilitating with internal and external resources to effectuate the timely completion of cost-savings initiatives and optimization projects involving Zayo’s telecommunications network within third party vendors’ colocation facilities. Responsibilities will include developing end to end milestone management plan, tracking and reporting, and identification and support in resolution of issues. Will collaborate with Product teams on plans for the cost savings initiatives. This person will also work closely with engineering and operations’ resources and have detailed knowledge of assigned projects. Will need to communicate and provide regular status with respective teams and management. This position may require some travel.

Operations Engineer, Mechanical

Zayo Group
Greater Denver Area
4 days ago
+26
Assist with developing scope of work for preventive maintenance contracts. Develop Method of Procedures (MOPs) for activities that are consistent with company compliance requirements. Solicit quotes from multiple vendors to ensure fair market value. Assist with creating Maintenance schedules to ensure alignment with required compliance intervals . Process and Manage purchase requisitions associated with seeking funding for maintenance activities. Manage maintenance budget for each facility - (Assist and offer guidance with budget. Drive cost savings). Maintain communication with each site manager to ensure all preventive and corrective maintenance activity is shared. Vendor relationship management. Document management (contracts, schedules, field service reports, etc.). Coordinate and supervise vendors working on infrastructure systems. Manage infrastructure expansions, replacements and upgrades.

Sr. Manager, Global Network Expense

Zayo Group
Greater Boulder Area
4 days ago
+26
This position will be responsible for managing the network expense (netex) analyst team for the Transport business segment. Network expense (type II or carrier access) is the single largest bucket of costs in our P&L and represents a large savings opportunity. The network expense manager will be responsible for day-to-day management of the analyst team, ensuring timely payments to our vendors, and escalating internally and externally as needed. A strong understanding of the income statement and balance sheet will be key for this role to also drive run-rate expense reductions, accrual releases, and overall command and control of the netex spend for the segment.

Account Director - Cloud, Software, and Infrastructure

Zayo Group
Greater Boulder Area
4 days ago
+26
This Account Director will support prioritized Cloud, Software, and Infrastructure accounts. The successful candidate will develop customer relationships, drive sales and revenue retention to Cloud, Software and Infrastructure customers, and achieve sales and revenue growth targets through consistent account management. A demonstrated ability to succeed in an autonomous environment and leverage a broad internal ecosystem is key to this role.

Executive Assistant

Zayo Group
Greater Boulder Area
4 days ago
+26
Zayo is looking for an upwardly mobile Executive Assistant to work alongside our CIO and her organization. Do you have a natural inclination toward logistics, organization, service and planning? Are you the type of person who jumps in with both feet when it comes to taking on new tasks and projects and lives for checking items off the “to-do” list? Do you thrive at learning new things? Do you enjoy a high-energy team environment? Are you collaborative and a pleasure to work with? Then don’t stop reading! Come work at Zayo! We are kind, too!

VP, Underlying Rights

Zayo Group
Greater Boulder Area
4 days ago
+26
The position will support a variety of legal and regulatory functions including obtaining and managing various rights of way and permits, franchise agreements, pole attachment agreements and the like. The position will also involve filing and managing complaints with regulators and in the courts concerning the granting and managing of permits, including their costs. We are seeking an exceptionally strong senior-level candidate that is ready for additional responsibility, accelerated learning and career growth. This position supports multiple VPs and Executives, and will report to and work closely with Zayo’s General Counsel and other senior attorneys.

Optical Tier III Technician

Zayo Group
Greater Denver Area
4 days ago
+26
The Optical Tier III Technician will be responsible for network and customer grooms on the optical network. This individual may also do network install and support work. This is an individual that will be considered a subject matter expert, and will remotely implement and commission new network equipment as well as verify proper commissioning on existing network equipment. This individual will provide advanced technical support of the network and provide in-depth analysis of critical network issues on all platforms as required. This role is expected to mentor and train less experienced technicians.

Operations Service Manager

Zayo Group
Greater Boulder Area
4 days ago
+26
The Operations Service Manager functions as the primary operations interface by serving as the critical customer advocate and liaison for large, strategic accounts. This role interfaces with multiple technical resources across the business to drive a superior, differentiated, and sustained customer experience. The manager will ensure operational continuity and scalability across functional teams during all stages of the lifecycle by coordinating, driving, and delivering operations reviews, Request for Outage (RFO) and Service Improvement Plans (SIP). Serves on cross-functional teams to raise awareness, drive to results, and resolve issues impacting assigned customer base. May train and mentor lower level peers and partner with management to share strategic responsibilities and team leadership.

OSP Director

Zayo Group
Greater Boulder Area
4 days ago
+26
The OSP Director is responsible for everything that happens and fails to happen in outside plant (OSP) in given markets, with specific focus on fiber outages, maintenance, and relocations where all projects will adhere to approved plans, budgets, and schedules. This includes but not limited to: fiber outage interval performance, cost tracking and management, project cost actuals versus budget, build quality, network maintenance identification and repairs, relocation project oversight and overall ownership. The OSP Director is expected to provide direction to in market Project Managers, as well as taking a direct Project Manager role in large, high profile relocation projects. The overall OSP Area Director goals are to deliver projects on time, on interval, on budget and in compliance with all build quality and safety standards.

Accounts Receivable Expert II

Zayo Group
Greater Boulder Area
4 days ago
+26
Our goal is to recover accounts in a timely, efficient, and ethical manner. We strive to provide flexible mechanisms to sell to a range of customers while ensuring that cash-flow is maintained and exposure to risk is minimized. We are resolved to expect the highest standards of honesty from our Experts and strive to attract and retain productive employees by providing them a stable and fulfilling work environment. Our employees are a major asset in accomplishing our goals.

Sr. Executive Assistant

Zayo Group
Greater Boulder Area
4 days ago
+26
This position provides high level administrative support to the President of Zayo Networks and COO of Zayo Group Holdings​. This individual is responsible for executive administrative functions including answering phones and screening calls, making domestic and international travel arrangements, managing expense reports and invoices, scheduling meetings, receiving visitors, internal and external correspondence, overseeing company functions and event coordination, calendar management, general office duties, preparing materials for all meetings, registering for all conferences, running errands and other duties as assigned. The Sr. Executive Assistant will provide a high level of service for all internal and external clients.

Order Processing Expert

Zayo Group
Greater Boulder Area
4 days ago
+26
This position is responsible for providing an effortless customer experience while managing existing service changes for a large base of customers. The Order Expert role will facilitate move, add, change and upgrade requests from the sales team, and generates service orders for these requests. In addition to these responsibilities, the Order Expert will be involved in process improvement and efficiency to streamline these requests. Candidates must be able to successfully thrive in an entrepreneurial environment, and adjust to a rapidly growing and changing organization.

Billing Expert

Zayo Group
Greater Boulder Area
4 days ago
+26
The Billing Expert role is a mission critical role that directly impacts customer satisfaction by providing an effortless experience to both internal stakeholders and external customers. The role will review and manage both customer and internal service orders to ensure complete and timely setup through to an accurate invoice. The right candidate will possess excellent analytical and decision-making skills. The Billing Expert will experience a sense of teamwork by partnering with mulitple departments to validate the invoicing of Zayo provided services. The role not only learns Zayo’s billing processes but also gets exposure to and the ability to work with other departments such as service delivery, customer service, product and finance. The role will be a valuable asset to the billing team, with opportunities for growth and development within the company.

Cyber Security Analyst III

Zayo Group
Greater Boulder Area
4 days ago
+26
The Security Analyst III is responsible for planning and implementing security measures to protect computer systems, networks, and data at Zayo. This role manages the Information Security program, including handling routine information security investigations, reporting, monitoring, and improvement efforts.

Accounts Receivable Expert III

Zayo Group
Greater Boulder Area
4 days ago
+26
Our goal is to recover accounts in a timely, efficient, and ethical manner. We strive to provide flexible mechanisms to sell to a range of customers while ensuring that cash-flow is maintained and exposure to risk is minimized. We are resolved to expect the highest standards of honesty from our Experts and strive to attract and retain productive employees by providing them a stable and fulfilling work environment. Our employees are a major asset in accomplishing our goals.

Sr. Manager, Corporate Network Engineering

Zayo Group
Greater Boulder Area
4 days ago
The Sr. Manager, Corporate Network Engineering will be responsible for overseeing a team of engineers dedicated to the implementation, maintenance, and integration of the corporate SD-WAN, LAN, and server architecture. The Corporate Network Engineering team supports diverse product groups to provide secure network connectivity to corporate resources. This position will be play a crucial role in coordinating and integrating new business units as well as administration of network hardware and software. This is a highly hands-on managerial role where you’ll be rolling up your sleeves to drive the organization forward while leading a dynamic team of engineers.

Client Service Manager II

Zayo Group
Greater Boulder Area
4 days ago
The Client Service Manager (CSM) position is responsible for ensuring an effortless experience for Zayo’s customers with a multitude of requirements. CSMs are responsible for billing reports and inquiries, collections partnerships, implementation projects, service improvement plans and operational service reviews. We are both the internal and external interface for assigned customers proactively managing milestones and communications with our customers throughout the process relating to their requests. CSMs will act as the single point of contact for complex billing analysis and research. Having strengths in project management, time management and risk management will only benefit candidates. If requested, travel may be required. CSMs conduct in-person operational reviews and help create opportunities for customization and process improvement.

ISP Project Manager

Zayo Group
Greater Boulder Area
4 days ago
The purpose of this role is to support, improve, and maintain multiple functions for the Critical Infrastructure and Operations team. This role assists with the team's day to day workload, providing efficient processes and improving data tracking. The main responsibilities are vendor management, invoice tracking, data integrity and process management. The function of vendor management includes escort scheduling, preventative maintenance management, and contract support. Team invoicing covers purchase request creation, invoice payment tracking, and vendor support. Data integrity includes leading bulk uploads, updating and maintaining team records, and providing reports and dashboards. This role will be to support process flows for the team that include preventative maintenance inspection scheduling, creating process documents for team functions, and maintaining the flowcharts for the team.

Service Delivery, Lead Escalation

Zayo Group
Greater Denver Area
4 days ago
The Service Delivery, Lead Escalation is the primary liaison between internal departments (Service Delivery, Engineering, OSP, ISP, Access Management, etc.) when dates are missed or customer escalations are received. The position involves heavy levels of internal and customer facing communication. The primary objectives are providing excellent customer service and working with internal and external stakeholders to ensure on-time delivery in accordance with customer and company expectations.

IP Network Architect Senior

Zayo Group
Greater Boulder Area
4 days ago
This is a top-level network architect position. Ideal candidate is a subject matter expert for multiple technologies relevant to the Zayo Enterprise Networks, which is an MPLS based multi-service backbone supporting layer 2 and layer 3 products and services. You will have experience designing, implementing, and documenting new technologies, as well as providing a top tier of troubleshooting and support for customers. This is a hands-on position. You will build network, not white papers. You will know when to apply cheap and cheerful versus large-scale, heavy-duty solutions In your previous role, you will have been responsible for providing guidance with network architecture, Ethernet and IP product design standards and enhancements, production network issues, and escalations, and to engage in vendor relationships. You will face both scaling the network and providing additional features necessary for the Zayo Ethernet & IP services that our customers demand. You will be at a vendor level engineering knowledge. You will have and be expected to to invent novel and original solutions to difficult problems.

Account Executive

Zayo Group
Greater Boulder Area
4 days ago
The Account Executive will support accounts in need of and in support of a broad spectrum of communications infrastructure. The successful candidate will develop customer relationships and drive sales of Connectivity, Colocation and infrastructure services to established accounts and contacts within the wholesale environment. The position is responsible to achieve sales and revenue growth targets through consistent account management activities, meet monthly, quarterly, and annual sales goals set by the leadership team through aggressive selling. A demonstrated ability to succeed in an autonomous environment is key to this role. The ideal candidate has the ability to work on large, complex deals applying a consultative and trusted advisor approach.

Data Center Technician

Zayo Group
Greater Denver Area
4 days ago
The Data Center Technician provides an overall focus on positive pro-active end-user customer service through phone, email, face-to-face, and our internal case management systems. Monitors all business-critical systems and escalates issues accordingly. Maintains accurate chain-of-custody logs of incoming and outgoing customer packages and ensures facility cleanliness. As a member of the Operations Team, the technician is expected to handle trouble tickets and remote hands requests from inception through resolution. Technicians are tasked with the installation of a variety of circuits, including Ethernet, Sonet and Dark Fiber. Operations Technicians also monitor all business-critical systems (BMS, Security) and drive both internal and customer compliance to the company’s security standards.

Account Director

Zayo Group
Greater Boulder Area
4 days ago
The Account Director will support International accounts, primarily based in Asia, in need of DF, Ethernet, Wave and IP Services. The successful candidate will develop customer relationships and drive sales of Connectivity, Colocation and infrastructure services to prospects and customers. The position is responsible to achieve sales and revenue growth targets through consistent account management activities as well as acquiring new accounts. Meet monthly, quarterly, and annual sales goals set by the leadership team through aggressive prospecting and selling. A demonstrated ability to succeed in an autonomous environment is key to this role. The ideal candidate has a strong understanding of Dark Fiber Solutions, Backhaul Solutions for Cable Landing Stations & Backbone Networks with the ability to work on large, complex deals applying a consultative and trusted advisor approach

Data Center Technician

Zayo Group
Greater Denver Area
4 days ago
The Data Center Technician provides an overall focus on positive pro-active end-user customer service through phone, email, face-to-face, and our internal case management systems. Monitors all business-critical systems and escalates issues accordingly. Maintains accurate chain-of-custody logs of incoming and outgoing customer packages and ensures facility cleanliness. As a member of the Operations Team, the technician is expected to handle trouble tickets and remote hands requests from inception through resolution. Technicians are tasked with the installation of a variety of circuits, including Ethernet, Sonet and Dark Fiber. Operations Technicians also monitor all business-critical systems (BMS, Security) and drive both internal and customer compliance to the company’s security standards.

Sr HRIS Analyst (Workday)

Zayo Group
Greater Denver Area
4 days ago
The Sr. HRIS Analyst is responsible for Workday system optimization, implementation of new modules, testing, configuration and analytics. The right candidate must have 3 to 5 years of hands-on configuration experience in Workday. This role will partner with business stakeholders to increase business efficiency and automate business processes through Workday. This person will be a critical part of our HRIS team helping to deliver solutions that enable our internal customers to accomplish their goals. 

Implementation Engineer

Zayo Group
Greater Boulder Area
4 days ago
Coordinate and facilitate IP trunk capacity turn up with counterparts internally and in other companies. Engineer capacity details such as router port, cross-connect, metro/in-building dark fiber. Create/modify/troubleshoot BGP configuration instructions and update router using command line interface (CLI). Create/edit various internal order forms (via salesforce.com). Update status and progress in Salesforce on a daily and regular basis. Verify and update project documentation. Stage, configure, and ship equipment as required by the project. Work with internal teams to activate and verify the functionality of the equipment once deployed.

Sr Capital Accountant

Zayo Group
Greater Boulder Area
4 days ago
As a Sr. Capital Accountant, you will be working closely with the Capital Accounting Manager and Director of Capital to ensure financials statements comply with US GAAP. This role will be responsible for managing the CIP Accounts, Fixed Asset Accounts, and Construction Services in the General Ledger and Sub-ledger. This is a hands-on position in a fast-paced and deadline driven environment. 

Business Development Manager - WANs

Zayo Group
Greater Denver Area
4 days ago
The Business Development Manager will operate as a subject matter expert on Zayo’s WAN and SD-WAN solutions. This individual will have a responsibility for identifying opportunities and creating the channels through which sales teams will increase WAN / SD-WAN revenue growth and supporting sales teams in deal pursuit.

IP NCC Tier III Technician

Zayo Group
Greater Denver Area
4 days ago
TAC Tier III Technicians have intimate knowledge of the Layer 2 and Layer 3 carrier networks and networking protocols and services including STP, REP, VLANs, ERP (G.8031/2) MPLS L2 / L3, DIA, VPLS, IPVPN, ISIS, BGP, OSPF, and DDOS. Candidate should possess excellent communication skills, and should be able to perform in-depth troubleshooting of all network issues that arise, often communicating directly with vendor technical support and high-level customer contacts. The best candidate will possess in-depth knowledge of various vendors including Cisco, Juniper, BTI (Juniper), ALU (Nokia), Cyan (Ciena), Radware, Arbor, and Accedian.

Regional Director

Zayo Group
Greater Denver Area
4 days ago
Manage multiple (3-5) Data Center Managers (DCMs) or Lead Data Center Technicians (DCTs) in the Rocky Mountain Region with responsibility for the operations and maintenance of facilities, installation and client demand in 5 Data Centers. Track key metrics and KPI’s of operations team’s tasks and responses. Assure that all key facility infrastructure and security monitoring systems are operational. Escalate any system, process, or administrative issues across various/all departments within the zColo and Zayo organization. Track preventative maintenance schedules to ensure equipment remains in proper working condition and zColo meets its commitments to maintain our various Data Center certifications/compliances (SOC, SSAE-16 etc.) Ensure policies and procedures are met and consistent amongst all regional DCMs as well as ensuring all regions remain consistent. Ensure safety rules and procedures are followed. Ensure that company property is in safe and operational condition to achieve the best working conditions possible for all employees.

Jr. IP/WANs Engineer

Zayo Group
Greater Denver Area
4 days ago
Zayo’s IP Engineering team consists of highly motivated technical professionals who are responsible for all IP solutions implemented on Zayo’s Tier 1 international network. The IP Engineering team lives in a dynamic, fast-paced, customer-focused environment. Team members are self-motivated individuals who strive to exceed both group level and company level objectives and goals. Ideal candidates will possess working knowledge of Layer 1-3 networks including STP, fiber, optics, CAT5/CAT6, VLANS, MPLS/VPLS, BGP, OSPF, ISIS. Troubleshooting experience in a NOC environment or customer support role is a plus.. 

Business Development Manager - Global Reach

Zayo Group
Greater Boulder Area
4 days ago
Complex Deal and Pursuit Support – Assist the direct sales team providing presentations, developing RFP response and proposals, and negotiating contracts with larger and more complex deals for which the account team has requested product team support. Provide insight on competitive landscape and pricing strategies and ensure accurate reporting in SFDC. Success shall be measured based upon overall sales performance against targets. Drive Sales Results -The Business Development Manager will have responsibility for directly engaging in an ongoing manner the field sales teams and directors to lead sales pursuits from opportunity identification through to close. Through these efforts, the qualified candidate will be able to demonstrate robust pipeline and closed business increases quarter over quarter.

Sr Software Developer

Zayo Group
Greater Boulder Area
4 days ago
The Sr Software Developer will focus on microservices architecture, customer-facing APIs architecture, security design in Cloudflare and Private Spaces or related applications, support in migration of structure to Cloudflare and Private Spaces or related applications.

Application Developer

Zayo Group
Greater Boulder Area
4 days ago
The ideal candidate should be self-motivated, have a strong attention to detail, and possess a passion for delivering a high-quality product for stakeholders. Working selflessly in an evolving and highly collaborative team environment, adaptability and good communication skills are needed. The candidate should be a problem solver, with an eye to the bigger picture and awareness to make decisions in the best interest of Zayo, ultimately taking ownership and responsibility for decisions and outcomes.

Manager, Ethernet Carrier Service Delivery

Zayo Group
Greater Denver Area
4 days ago
The Manager, Ethernet Carrier Service Delivery, is responsible for the all Ethernet Carrier orders from order accepted to completed, and effectively managing the service delivery team supporting the Carriers. The position involves high level external communications directly with Carrier contacts of all levels, as well as internal facing communications (primarily with Sales, Sales Ops, Product Management, ISP, Fiber, Offnet, etc.) The primary objectives are managing an effective, productive delivery team, providing measurement objectives and reporting, providing excellent customer service, working with internal stakeholders to ensure on time delivery in accordance with customer and company expectations.

Sr zTech Analyst

Zayo Group
Greater Denver Area
4 days ago
Manage IT Support queue queues and assign out tasks for case completion. Assist in training of new analysts. Perform Quality Assurance auditing monthly. Request process changes/access for clients based on ITIL best practice. Update entire team and leadership on outages. Answer phone calls/voicemails and provide Tier 1 troubleshooting. Respond to and troubleshoot all tickets entering the IT Support queue in SalesForce based on the case handling process outlined in the training guide.

Customer Success Lead

Zayo Group
Greater Boulder Area
4 days ago
The Customer Success Lead position is responsible for ensuring an effortless experience for Zayo’s customers with a multitude of requirements. Customer Success Managers (CSM) are responsible for billing reports and inquiries, collections partnerships, implementation projects, service improvement plans and operational service reviews. We are both the internal and external interface for assigned customers proactively managing milestones and communications with our customers throughout the process relating to their requests. CSMs will act as the single point of contact for complex billing analysis and research. Lead CSMs will have added responsibility acting as primary contact for a business aligned team. If requested, travel may be required. CSM Leads may need to conduct in-person operational reviews, address escalations and help their peers with opportunities for customization and process improvement.

Quality Assurance and Product Support Intern

Zayo Group
Greater Boulder Area
4 days ago
The Quality Assurance and Production Support (QA/PS) Intern will be responsible for analyzing current QA processes to identify and implement process improvements by testing Tranzact (Quote-to-Cash/Customer Portal) applications including researching, documentation, reporting, analysis, and identifying processes improvements that ensures an effortless development experience and set or adhere to standards for best practices. The QA/PS will also work with the Tranzact Project Manager to understand Tranzact roadmap and priorities.

Technical Project Manager Intern

Zayo Group
Greater Boulder Area
4 days ago
The Technical Project Manager Intern will coordinate tracking roadmap items, priorities, design, implementation, execution, control and completion of specific projects ensuring consistency with company strategy, commitments and goals to improve customer experience within Tranzact. Tranzact is a portal that guides Zayo customers through product selection and service ordering, enabling Zayo customers to obtain competitive real-time price quotes, place orders, view service inventory and view pending transactions for Zayo’s suite of products including Ethernet, IP, Wavelengths, Dark Fiber and Private Line services.

CPQ Data Analyst Intern

Zayo Group
Greater Boulder Area
4 days ago
The CPQ Data Analysis Intern will assist the Tranzact CPQ team with analyzing and documenting the current state of pricing and costing (CPQ Plans) within the Tranzact quoting engine and ensure data quality.. The CPQ Intern will also provide recommendations for improving the structure of the CPQ plans and assist with updating the plans accordingly.

Salesforce Application Developer Intern

Zayo Group
Greater Boulder Area
4 days ago
The Application Developer Intern will be assisting in the development of core business functionality, primarily on the Salesforce platform. The intern will also be working to convert Zayo users to the Lightning framework in Salesforce by assisting with the creation of new tools for a more intuitive user experience and to leverage exciting new features. It is essential the individual is a self starter comfortable working in a team environment, but able to drive forward on projects independently.

Proposal Analyst Intern

Zayo Group
Greater Denver Area
4 days ago
The Proposal Analyst Intern will be responsible for keeping content up-to-date following new information and/or product announcements whilst working with Salesforce experts in the company to create reports and dashboards tracking team results, and ultimately managing individual proposal projects.

Sales Intern

Zayo Group
Greater Boulder Area
4 days ago
The Sales Intern will support the Carrier Sales steam and commit to ongoing sales training and development of best sales practices through reporting in Salesforce, directing customer requests, and general staff support. The intern will attend sales department meetings and customer events as assigned and will have active supervision and guidance from managers and executives. They will learn and implement ways to develop and grow new and existing customer relationships as well as experience what it's like to work in a collaborative team atmosphere.

Javascript Application Developer Intern

Zayo Group
Greater Boulder Area
4 days ago
The Javascript Application Developer Intern will be responsible for pricing and product specific projects in the Tranzact application by writing code in multiple Node.js applications that communicate with each other in a microservice infrastructure. The developer will also be expected to write basic math equations in javascript.

Tranzact Application Developer Intern

Zayo Group
Greater Boulder Area
4 days ago
The Zayo internship program is open to graduating seniors and current students. All internships are paid, full-time work experiences. All internships are from June 3* - August 9, 2019 (*start date flexible to academic obligations). The Tranzact Application Developer Intern will support the Tranzact application and application architecture by identifying, developing and testing features and technologies to improve user experience and efficiency.

Legal and Financial Planning and Analysis Intern

Zayo Group
Greater Boulder Area
4 days ago
The Legal and Financial Planning and Analysis Intern will be primarily responsible for special projects revolving around legal disputes, expense reduction efforts, and repair recovery damage collections. An effective intern will successfully impact Zayo’s Central Region's EBITDA by finding and executing against expense reduction items and bringing in cash collections, and will gain exposure in customer deal negotiations and contract term reviews.

People Operations Intern

Zayo Group
Greater Boulder Area
4 days ago
The Zayo internship program is open to graduating seniors and current students. All internships are paid, full-time work experiences. All internships are from June 3* - August 9, 2019 (*start date flexible to academic obligations). The People Ops Intern will be responsible for providing general HR support, Workday and executing HR initiatives and projects that are scheduled for completion in 2019 and impact all employees at Zayo.

Inventory Analyst Intern

Zayo Group
Greater Boulder Area
4 days ago
The Inventory Analyst Intern at Zayo will be responsible for monitoring and anticipating the usage of new and spares equipment in support of Zayo’s Cloud Infrastructure business in order to support the Cloud Procurement team. The intern will assist in defining inventory management processes which will drive decisions and allow Zayo Enterprise to improve strategy and deliver value proposition. Part of this process will be completing location physical inventories and entering detailed information into our inventory management tools. This process will include defining and generating inventory management reports from multiple asset tracking systems.

Data Analyst Intern

Zayo Group
Greater Denver Area
4 days ago
The Data Analyst Intern will be working on a number of different projects throughout the summer that revolve around problem solving and optimization using data analytics for the CloudLink team. The intern will be conducting a pricing analysis of the embedded base and completing an external analysis study to look at trends within the private cloud space and how CloudLink can best position itself to compete in the rapidly growing landscape that is Cloud Connectivity.

Fiber Engineer Intern

Zayo Group
Greater Boulder Area
4 days ago
The Zayo internship program is open to graduating seniors and current students. All internships are paid, full-time work experiences. All internships are from June 3* - August 9, 2019 (*start date flexible to academic obligations). The Fiber Engineer Intern will report to the Systems Analysis team in Fiber Solutions and be responsible for special GIS-related projects related to data analysis and updating current standards and processes to improve data integrity.

Financial Planning & Analysis Intern

Zayo Group
Greater Boulder Area
4 days ago
The Financial Planning and Analysis Intern provides critical support to the finance team by delivering the foundation for high-level analysis corresponding to value creation of the company. The intern will apply financial concepts to support ongoing EBITDA initiatives related to cost savings strategies and other plans that drive IRR growth in addition to supporting the finance team with month/quarter-end assistance, SOX projects, ad hoc projects, expense/financial statement reviews, variance analysis, earning supplement preparation, and integration support.

Infrastructure Automation Intern

Zayo Group
Greater Boulder Area
4 days ago
The Zayo internship program is open to graduating seniors and current students. All internships are paid, full-time work experiences. All internships are from June 3* - August 9, 2019 (*start date flexible to academic obligations). The Infrastructure Automation Intern will be responsible for the development of scripts and tools (internally developed and open source) to help the NIS organization automate its common tasks and objectives and reduce costs within NIS.

Cyber Security Intern

Zayo Group
Greater Boulder Area
4 days ago
The Cyber Security Intern will support the operation of Zayo’s security infrastructure by assisting with the implementation of Zayo's next generation security infrastructure and with migrating existing Security infrastructure to a new platform. Candidates will help implement Zayo’s next generation security architecture.

Wireless Design Engineer Intern

Zayo Group
Greater Denver Area
4 days ago
The Wireless Design Engineer Intern is responsible for supporting design and implementation of all wireless related projects including Small Cell, Outdoor DAS, Indoor DAS, Indoor Wireless and Microwave services. Responsibilities will include equipment design and layout with Zayo Wireless Customers, RF Sweep Test development, internal product training , and additional support to the z5G team by completing data integrity, documentation and engineering of small cell and in building deployments, and identifying equipment requirements and initial costs for site configurations and new product trials. This individual must be comfortable engaging with Wireless providers (AT&T, Verizon Wireless, Sprint, and T-Mobile) RF design teams.

SQL Developer Intern

Zayo Group
Greater Boulder Area
4 days ago
The SQL Developer Intern will primarily be responsible for creating SQL queries, tables, and procedures based on requirements collected from the business by the Business Intelligence analysts, thereby enabling Zayo to make impactful insights. The intern should have an understanding of ETL protocol, specifically Cast Iron, and able to support the movement of data via such protocols to where the data can be best utilized. An effective intern will work well in a collaborative team environment and be willing to ask questions and interact with large or small teams of individuals.

Network Engineer Intern

Zayo Group
Greater Boulder Area
4 days ago
Zayo has an exciting opening for a highly motivated and quick learning Network Engineer Intern to assist with and gain experience in many areas of engineering as part a Tier 1 service provider. This individual will assist with gathering engineering information, creating/updating designs, equipment logistics, and dispatching field engineers with a detailed statement of work in order to support the growing volume of large E-Rate Private Networks.

Outside Plant Engineer Intern

Zayo Group
Greater Boulder Area
4 days ago
The Outside Plant Engineer Intern will be working on Outside Plant (OSP) FIber to Tower (FTT) large projects. Prior telecom experience is not required, but it is essential for individuals to be interested in project management with a background in engineering or construction. This position is primarily responsible for assisting OSP Project Managers during the busy construction season by assisting with the implementation, execution and communication of projects/orders for customers. This role is usually something pasts intern have never even considered as a career and a great way to learn.try a new career!

Jr. Application Developer

Zayo Group
Greater Boulder Area
4 days ago
As a Junior Application Developer, you will be part of a dynamic team that leverages the Heroku platform to support Zayo's CPQ microservice system through thoughtful creation of applications and features that drive efficiencies and provide business value. Using Scrum methodologies, the team owns development from start to finish, including gathering requirements, understanding priorities and ensuring proper acceptance testing is performed. Our plate is full of innovative initiatives and we want you to be a part of it.

Tranzact Expert - Customer Service

Zayo Group
Greater Boulder Area
4 days ago
This position is primarily responsible for providing an effortless customer experience while manning the Tranzact Expert Call Center and Queues. This position is also responsible for providing resolution of questions and issues that come to the Tranzact Expert team within our SLA guidelines, as well as training and onboarding all internal and external customers on Tranzact.

Ethernet Product Analyst Intern

Zayo Group
Greater Denver Area
4 days ago
This role will support the Ethernet Product Management team. The candidate will join the Ethernet Product Management team in support of growing and sustaining a successful Ethernet business. Product management is responsible for delivering top and bottom line results. We are looking for ambitious, independent candidates looking to contribute to a thriving business and help Zayo “disrupt” the telecommunications industry by delivering unique, technology-focused product solutions. If you think this is you, I want to hear from you. 

Instructional Design Intern

Zayo Group
Greater Denver Area
4 days ago
The Instructional Design Intern will be responsible for a full range of learning and development activities for instructor-led and web-based training and learning programs for Zayo’s zColo Data Centers. The intern will work with subject matter experts to identify and create knowledge and skills data center operational employees need to successfully perform duties. The outcome will create successful learning plans that will impact organizational efficiency and operational excellence.

Manager, Financial Reporting

Zayo Group
Greater Denver Area
4 days ago
The Manager, Financial Reporting will be responsible for managing portions of the SEC reporting process. They will be critical to ensuring the accuracy and timeliness of SEC filings. Additionally, they will be responsible for assisting with complex accounting projects, such as stock compensation accounting, valuation and accounting for business combinations, and certain research and documentation of complex accounting matters. This position will report to the Sr. Manager, Financial Reporting, and will interact closely with the Accounting Department, Investor Relations, Finance and Tax.

Sr. Front End UI Developer

Zayo Group
Greater Denver Area
4 days ago
The Sr. Front End UI Developer role will support the Product Management effort for the Zayo CloudLink product line and will be charged with growing the contribution of the product group to the broader business. We are looking for an ambitious, independent software development professional looking to “disrupt” the telecommunications industry by delivering unique, technology-focused product solutions. Within the CloudLink group, we’re thinking 3, 4 and 5x, not 1.2x. If you think this is you, then I look forward to hearing how you can contribute to realizing the tremendous opportunity in front of us.

Fiber Engineer

Zayo Group
Greater Boulder Area
4 days ago
The Fiber Engineer will be responsible for the design of physical fiber path across the Zayo network in support of providing fiber-based services. In addition, the Fiber Engineer will manage the inventory of the Zayo fiber network through database tracking of fiber enclosures, fiber optic cable, conduit, and building data.

Technical Design Engineer

Zayo Group
Greater Boulder Area
4 days ago
The Technical Design Engineer is responsible for partnering with Sales and Service Delivery to provide high-level technical support on complex projects and customer solutions. The position is responsible for performing complex and diverse technical design activities. Responsible for managing the network design assignments, reject resolution, and effectively communicating with internal Service Delivery personnel on the progress of the order fulfillment. Technical Design Engineer also assists Management with new product rollouts and identifies complex design procedures.

Infrastructure Engineer (Electrical)

Zayo Group
Greater Denver Area
4 days ago
● In house engineering support for operations, construction, and maintenance departments. ● Create conceptual designs, gather and provide specifications, and execute assignments pertaining to data center facility projects. ● Review, provide input, and sign off on outsourced engineering projects. ● Support maintenance department, contractors, and OEM service personnel in creating SOP documentation. ● Review and approve MOPs for electrical and mechanical work per zColo policies and best practices. ● High level support for responding to RFPs. ● Manufacturer selection to determine equipment that meets customer specifications and zColo standards. ● Represent zColo in project meetings as needed. ● Help train key personnel on critical system

Accounts Receivable Expert

Zayo Group
Greater Boulder Area
4 days ago
Responsible for collections activity on debtor accounts. Focus on customer service and solving for collection prohibiting issues; work with customers to resolve disputes and facilitate timely payments. Process and review account adjustments. Prepare customer account reconciliations and statements of account. Deal with queries from customers. Provide research with cash applications. Respond to customer inquiries through telephone or email queue. Weekly and monthly reporting to direct supervisor. Provide excellent & considerate customer service . Personal Queue and Portfolio Management. Utilize Reporting to manage day to day portfolio via a Collections Process. Team work an absolute must.

Client Service Project Manager I

Zayo Group
Greater Boulder Area
4 days ago
The Client Services Project Manager I (CSPM I) position is responsible for ensuring an effortless experience for Zayo’s customers with a multitude of requirements. A CSPM I is responsible for implementation projects, service reviews, project development, product and service knowledge, credit and dispute resolution and time management. We are both the internal and external interface for large and complex projects and proactively manage milestones and communications with our customers throughout the process relating to their requests.

Network Test Engineer

Zayo Group
Greater Boulder Area
4 days ago
This is a mid-level network engineer position and a great learning opportunity. Responsible for IP Ethernet lab inventory, equipment installs, performing daily tasks for lab management, cabling, testing and documenting network devices and technologies, assisting in troubleshooting, and supporting senior network architects with lab setup. Expected to be subject matter expert for testing networking technologies relevant to the Zayo IP/Ethernet networks. Responsible for implementing Ethernet and IP product design standards and enhancements, replicating production network issues and escalations in the lab, and engaging vendors for support. The position is expected to spend 100% time in the lab environment.

Customer Success Manager I

Zayo Group
Greater Boulder Area
4 days ago
The Customer Success Manager (CSM) position is responsible for ensuring an effortless experience for Zayo’s customers with a multitude of requirements, they are to maintain and strengthen customer trust, retention and growth. Our customers are our heroes and we strive to ensure we are providing the most effortless service possible. CSMs are responsible for billing reports and inquiries, collections partnerships, implementation projects, service improvement plans and operational service reviews. We are both the internal and external interface for assigned customers proactively managing milestones and communications with our customers throughout the process relating to their requests. CSMs will act as the single point of contact for complex billing analysis and research. Having strengths in project management, time management and risk management will only benefit candidates. If requested, travel may be required. CSMs conduct in-person operational reviews and help create opportunities for customization and process improvement.

Colo Designer

Zayo Group
Greater Denver Area
4 days ago
Support sales and product teams with technical solutions and RFP responses. Preliminary design, presentation and evaluation of customer solutions. Manage and respond to pre-sales (ICB) requests, including preliminary drawings and baseline. Estimates using established forms. Work in tandem with Project Managers to determine high level project budgets for the product team. Work with Infrastructure / Capacity teams to determine sellable space and power at colocation sites. Manufacturer selection to determine equipment that meets customer specifications and zColo standards. Create customer colocation layout drawings including all supporting infrastructure using autocad. Create full scope of work packages for signed orders to be implemented by project management team. Maintain current ‘as built’ drawings of all sites in assigned region. Update redlined drawings and information received from Project Managers & Operations to keep records of completed work current

Cloud Support Engineer

Zayo Group
Greater Denver Area
4 days ago
Respond to customer inquiries, primarily by telephone and e-mail. Work flexible schedules, which may include evenings, weekends or holidays. Work directly with your teammates, engineering, and sales teams to resolve problems as necessary. Build, patch, and manage hundreds of vCenter environments with thousands of hosts. Configure and manage the enterprise monitoring system with thousands of managed elements. Document technical problems, troubleshooting steps and resolutions in the Salesforce CRM system.

Technical Support Representative (Overnight)

Zayo Group
Greater Denver Area
4 days ago
The Technical Support Representative is responsible for an overall focus on positive proactive end-user customer service and customer experience through phone, email, and our internal case management systems. This position will work overnight hours up to a maximum of 40 hours per week.

Product Manager

Zayo Group
Greater Boulder Area
4 days ago
Company Description Zayo Group Holdings, Inc. (NYSE: ZAYO) provides communications infrastructure solutions, including fiber and bandwidth connectivity, colocation and cloud infrastructure to the world’s leading businesses. Customers include wireless and wireline carriers, media and content companies, cloud providers, finance and professional services and other large enterprises. Zayo provides customers with flexible solutions and self-service

Marketing Coordinator

Zayo Group
Greater Boulder Area
4 days ago
Company Description Zayo Group Holdings, Inc. (NYSE: ZAYO) provides communications infrastructure solutions, including fiber and bandwidth connectivity, colocation and cloud infrastructure to the world’s leading businesses. Customers include wireless and wireline carriers, media and content companies, cloud providers, finance and professional services and other large enterprises. Zayo provides customers with flexible solutions and self-service

Digital Marketing Intern

Zayo Group
Greater Denver Area
4 days ago
Company Description Zayo Group Holdings, Inc. (NYSE: ZAYO) provides communications infrastructure solutions, including fiber and bandwidth connectivity, colocation and cloud infrastructure to the world’s leading businesses. Customers include wireless and wireline carriers, media and content companies, cloud providers, finance and professional services and other large enterprises. Zayo provides customers with flexible solutions and self-service