Teams at Think Academy International Education Inc

Provide multilingual (Mandarin/English) customer support for parents and students via chat, email, WeChat, and phone. Resolve inquiries about courses, progress, accounts, and platform use; handle urgent cases, document issues, collaborate with teams to improve workflows, and contribute to customer success initiatives and service quality.

The Math Teaching Assistant will support students in a remote setting, guiding them through academic challenges, grading, and providing feedback on assignments.