Jobs at Evolve Vacation Rental
17

All Jobs
All Jobs
Finance
Dev + Engineer
HR
Marketing
Operations
Sales
Tap to close

Customer Experience Specialist | Resolutions

Evolve Vacation Rental
Greater Denver Area
2 days ago
+26
You will serve as the go-to for advice, guidance, and support for homeowners and guests that report issues while they are in-residence or post-checkout. The perfect candidate has a passion for creating customers for life, one experience at a time, by doing what they can, when they can, to ‘make it right’ in the customer's eyes. You are a hospitality professional that communicates like a champion who can skillfully navigate sensitive conversations and mitigate issues with compassion and ease. You are prevention-focused and display proficiency in the full range of resolution tactics with a supernatural ability to uncover a customer’s needs by asking the right questions and listening for comprehension, not to simply respond. Team leaders will provide guidance, but you will be given the freedom and opportunity to make real-time decisions on how to create mutually beneficial resolutions for all of our stakeholders - - teammates, homeowners, guests, and partners.

Inside Sales Manager

Evolve Vacation Rental
Greater Denver Area
3 days ago
+26
As a manager on the Vacation Rental Advisor team, you will lead a team of 6-10 inbound sales individuals varying in experience and tenure. As their sales-savvy leader, you will be responsible for coaching for performance in order to achieve monthly and quarterly team goals. This will be achieved by effectively identifying key areas for individual skill development, creating actionable solutions, and monitoring for improvement. Our team is highly data-driven and we would expect you to monitor and improve upon your team’s key performance metrics. You’ll be empowered to lead the team in the best way possible to reach and exceed goals as well as elevate your team through skill and career development

Revenue Analyst

Evolve Vacation Rental
Greater Denver Area
3 days ago
+26
We’re looking for a Revenue Analyst to support our growing Revenue Management Team. This role is responsible for exploring the most proactive approaches to improve the pricing our vacation rental properties. Ideal candidates create their own questions and independently find solutions or ways to take action. Specifically, we’re on the hunt for someone who embodies the core values of the Revenue Management Team: Hungry, Humble, and Smart. 

Pricing Analyst

Evolve Vacation Rental
Greater Denver Area
3 days ago
+26
We’re looking for a Pricing Analyst to support our growing Revenue Management Team. This is an entry-level position that’s perfect for someone looking to jump start their career with the opportunity to develop their analytical skills while learning about the rapidly growing vacation rental industry. Specifically, we’re on the hunt for someone who embodies the core values of the Revenue Management Team: Hungry, Humble, and Smart. 

Sourcing Associate

Evolve Vacation Rental
Greater Denver Area
3 days ago
+26
Evolve is looking for a Sourcing Associate to help shape how guests are experiencing vacation rentals. This individual’s main responsibility is to find local on-the-ground service providers (housekeepers and maintenance individuals) throughout North America. You will be responsible for connecting our homeowners with exceptional (Five-Star) on the ground service providers to service their vacation rental properties. The perfect candidate for this position is a self-starter who is extremely resourceful in conducting online research and comfortable making phone calls to learn more about the services a company provides.

Account Manager, Distribution Partnerships

Evolve Vacation Rental
Greater Denver Area
3 days ago
+26
Reporting to the Director of Distribution Partnerships, you will work closely with internal and external partners to optimize Evolve’s online market presence and conversion within your assigned channels. You will serve as a market-facing expert, engaging your distribution partners to create value by increasing performance and challenging the status quo.

Sales Recruiter

Evolve Vacation Rental
Greater Denver Area
1 week ago
+26
Partner with hiring managers to attract, evaluate and close top talent. Evaluate and improve process efficiencies, interviewing preparedness, candidate assessments and decision making. Set the standard for the ideal candidate experience and ensure we deliver on it. Craft creative sourcing strategies to attract passive talent. Be a brand ambassador with our candidates and throughout the community. Leverage data to understand the health of your pipelines and identify ways to improve hiring efficiencies.

Training & Development Operations Coordinator

Evolve Vacation Rental
Greater Denver Area
1 week ago
+26
One of our 10 core values at Evolve is Learn Every Day and we are looking for a Training Operations Coordinator to elevate our efforts in support of that value. As our Training Operations Coordinator, you’ll support the efforts of Evolve’s Training and Development team by helping to enable both new hires and existing teammates with the skills needed to make an impact and continue to grow. We’re counting on you to wear many hats, keep the wheels on the bus, and help the team achieve measurable outcomes. You will coordinate all training logistics, assess training efficacy, including learner engagement and satisfaction, and help us scale learning across the organization. In this role, you’ll also have the opportunity to be part of building a learning brand, ensure consistency in communication and training delivery, and help Evolvers continue to Learn Every Day. 

Manager, Guest Experience

Evolve Vacation Rental
Greater Denver Area
1 week ago
+26
As a Manager, Guest Experience, you will manage a dynamic and growing team and provide coaching at an individual level while monitoring metrics and key performance measures surrounding guest response times and case resolution times. We are looking for managers who are excited to engage and motivate the Guest Experience team while modeling the utmost level of hospitality and customer service. Evolve is a quickly growing company and as such, our Guest Experience Managers will be tasked with continually elevating the team’s overall development, skills, and productivity by highlighting opportunities for efficiency and improvement. 

Guest Experience Specialist

Evolve Vacation Rental
Greater Denver Area
1 week ago
+26
As a Guest Experience Specialist you will serve as a booking guru - from confirming reservations to modifying bookings and answering any and all questions a traveler may have. The perfect candidate for this position is a communication champion with empathetic prowess who can skillfully provide ongoing assistance to our existing customers. The right person for this role will reflect Evolve’s core values and be a pillar or professionalism to create customers for life, one experience at a time.

Product Marketing Associate

Evolve Vacation Rental
Greater Denver Area
1 week ago
+26
Product Marketing Associates help create and maintain stand-out online listings for vacation rental homes in the Evolve Network. In this role, you will be responsible for writing and maneuvering dynamic, high-performing copy that accurately depicts each property's most attractive attributes, as well as building the "nuts and bolts" of each listing, such as rate, fee and amenity structures. The right candidate for this position is a self-starter who is extremely organized and is able to work both independently and collaboratively. The perfect left brain/right brain mix will do very well in this creative, yet detail-oriented role.

Customer Support Specialist

Evolve Vacation Rental
Greater Denver Area
1 week ago
+26
As a Customer Support Specialist, you will be the go-to for advice, guidance, and support for our homeowners as they navigate the challenges of building their vacation rental businesses. The perfect candidate has a passion for building loyalty one interaction at a time, by providing thoughtful, compassionate assistance to our owners. You are a creative problem-solver who can stay positive and empathetic even while navigating sensitive conversations. You’re known for exceptional communication skills and have an uncanny ability to determine our owners’ needs by listening and asking insightful questions. You thrive in a fast-paced, changing environment and always have your teammate’s back. Team leaders will provide the training and support you need to be successful, but you’ll be given the freedom to make real-time decisions on how to best assist our owners. 

Customer Experience Specialist - Overnight

Evolve Vacation Rental
Greater Denver Area
1 week ago
+26
As a Customer Experience Specialist - Overnight you will play a pivotal role in Evolve’s 24/7 customer support. As the go-to for all booking related questions from Guests, and all property-related questions from Partners and Owners, this comprehensive role provides a unique opportunity to assist all of Evolve’s stakeholders. You will field calls and emails, respond to questions, take action to assist Owners and Guests in need of assistance, and perform a night audit to determine case priorities for the upcoming day. The perfect candidate reflects Evolve’s core values, and can thrive in a collaborative environment, but can also work autonomously, to assist all of our customers in an efficient and professional manner. This role requires strong communication skills (especially over the phone), an empathetic nature, and a high degree of self-awareness.

Customer Onboarding Specialist

Evolve Vacation Rental
Greater Denver Area
1 week ago
+26
The best candidate for this role will thrive in a goal-driven team environment where customer service meets project management. This role will leverage both analytical and communication skills to ensure our specialized team builds a mutually successful product for both the homeowner and Evolve. The Onboarding Specialist is a cross-functional and homeowner facing role, expected to deliver and explain the customized listing our teams have built. Onboarding Specialists are expected to quickly connect with diverse personality types to find collaborative solutions.

Travel Advisor - Reservation Sales

Evolve Vacation Rental
Greater Denver Area
1 week ago
+26
You will be responsible for fielding a high volume of traveler inquiries and providing our customers with an unparalleled booking experience. You will serve as a persuasive consultant for prospective renters; helping them find the vacation rental that best matches their needs.

Salesforce Developer

Evolve Vacation Rental
Greater Denver Area
1 week ago
+26
In this role, you will perform high-level analysis and solution architecture, support ongoing cross-team operations, and plan and execute special projects. You will work closely with our Platform Development and internal teams to provide day-to-day design, configuration, support, and maintenance of Evolve’s Force.com platform. If this sounds like you, and you’d like to be the go-to Salesforce expert at a quickly growing company, keep reading!

Inbound Sales Representative

Evolve Vacation Rental
Greater Denver Area
1 week ago
+26
Our VRAs act like consultants, providing detailed insight into the market, the industry, and our services while paying close attention to the homeowners’ needs. If the prospect is a good fit for the network, you’ll lead the owner through the initial sign-up process and prepare them for their Evolve partnership. You’re the right candidate if you’re eager to jump into an energetic sales environment, want to learn all about the vacation rental business, and you want to help build the fastest growing, and soon to be largest, vacation rental management services company in the industry!