Jobs at Adeptive Software Corporation
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Expert Services Specialist

Adeptive Software Corporation
Greater Boulder Area
4 minutes ago
+19
As an expert services specialist, you will have the responsibility for managing new clients’ project implementations under the supervision of the director of expert services. The job function requires the ability to maintain customer satisfaction  through proactive or responsive actions as needed. You must be able to coordinate projects/implementations by effective utilization of required resources to ensure on-time delivery. You must provide appropriate communication while working with multiple areas of the company (such as training, optimization, and support) along with the ability to document account requirements and implement assignments for new accounts.

Customer Support Specialist

Adeptive Software Corporation
Greater Boulder Area
16 minutes ago
+19
Our customer support specialists recognize that our customers are the key ingredient to our success and embrace the responsibility of assisting them with their support issues in a positive, energetic, and timely manner. Our software enables the highly-specialized title and escrow industry accomplish an unparalleled level of automation and efficiency and as such requires unique support individuals. While everyone has good general skills, each has an area or two of specialization. For the person we are looking for – that area of specialty is escrow and accounting. Adeptive support staff makes it easier for our customers to operate our software while respecting their time and unique needs. They are obsessed with problem-solving and efficiently resolving customer issues. They are highly empathetic – they understand the stress that is inherent in the title and escrow business, and are natural educators. While not responsible directly for technical support, our staff has a natural inclination for troubleshooting or understanding technical tools. They know that they are our most valuable feedback mechanism for improving the product and take that job seriously as well.

Techical Support Engineer

Adeptive Software Corporation
Greater Boulder Area
2 hours ago
+19
As a technical support engineer, you’ll support administrators and users of our ResWare production platform. This is an extremely important role for us. One of the reasons our customers love us so much is because of our support – it’s a high-touch and quick-response team. We are looking for someone to help continue and grow this reputation.

Software Support Engineer

Adeptive Software Corporation
Greater Boulder Area
2 hours ago
+19
As a full-time Software Support Engineer, you'll support administrators and users of our flagship software, ResWare. This is an extremely important role for us: One of the reasons our customers love us so much is our support – it's high-touch and quick-response. We want someone great to help continue and grow that reputation. Adeptive Support staff makes it easier for our customers to operate our software while respecting their time and unique needs. They are obsessed with problem-solving and efficiently resolving customer issues. They are highly empathetic - they understand the stress that is inherent in time-sensitive businesses like Title and Escrow - and are natural educators.   While everyone on Adeptive’s technical support team needs good, general Microsoft stack skills, each individual typically also has an area or two of specialty. For the position we have available we are looking for someone with experience developing applications in C#.  While this role does not necessarily require coding against the ResWare codebase, it will require frequent code inspection and testing.