System Administrator
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Hi, I’m Chris, Manager of DevOps at Craftsy. My team uses computers to do cloud things.
Our mission is to empower people who can't help but create! Combining cutting-edge expertise in digital marketing, technology, content and ecommerce, Craftsy is a proud new member of the NBCUniversal family. Armed with new partners and infinite possibilities, we’re eager to continue building a customer-first lifestyle learning brand for passionate makers. Our team here navigates challenges by trusting in each other and using data as our compass. We’ve only scratched the surface and we’re ready for more!
We’re looking for a system administrator who is driven by learning and overcoming technical challenges. This person will play a key role maintaining the technical systems that power the back-office at Craftsy. As a System Administrator, you’ll oversee the health of our on-prem network, hardware appliances, and software services. This role will be highly autonomous and driven by system reliability KPIs that you will develop with the team.
As a System Administrator you will:
- Maintain the technical health and wellbeing of IT systems that power Craftsy’s back office
- Work with stakeholders and project managers to assess scopes of work and evaluate vendors, tools, appliances, and software
- Iterate and continuously improve the security, maintainability, and reliability of Craftsy’s business systems
- Deliver on operability and uptime KPIs for Craftsy’s networking systems, film production studios, digital asset management, and storage networks
- Design and implement a change management process that can scale to many systems and premises
What will make you a great fit:
- 5-10 years experience in System Administration, DevOps Engineering, SRE, or equivalent IT Operations role
- Hands-on experience in Linux system administration including resource management, network operations, and process management
- Understanding administrative security concepts such as Firewalls, IPS, IDS, Active Directory/LDAP, ACL, VPN, MFA
- Ability to create and distribute runbooks
What will give you bonus points:
- Experience in PCI compliance standards
- Experience operating SAN/NAS infrastructure
- Prior work in content delivery, film production, or digital asset management
To be considered for the role, please submit…
- Your resume, of course! Share your professional experiences and top accomplishments in one page.
- Answers to the following questions in place of a traditional cover letter:
- Tell me about a particularly interesting system troubleshooting story. What was the problem? What tools or techniques did you use to solve it? What did you take away from this incident that you still consider today when administrating systems?
- What important thing do you feel like gets most overlooked when administrating systems? Why is it important and why do most system administrators overlook it?
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