Overview:

The pathway to a stable career is changing in the U.S. and many young adults are struggling to navigate that path. We believe that everyone - not just the fortunate few - deserve a great education to kickstart their working lives. For the 30+ million working young adults who’ve yet to finish college, finding a path back to school is expensive and overwhelming. Moreover, it’s often entirely unrelated to their current work, the next step in their career, and their long term goals. But Guild is paving a new path - providing great job training and degree programs for working adults. We offer a mix of customized classes and programs, and we also work in partnership with top American universities to provide college degree programs for our students. Our work is directly with top American employers looking to build modern and relevant programs for their employees. We help Guild members take the next step towards a meaningful career, with a community to support them along the way.

More About The Job:

Coaching is at the core of what we do-- you are the primary person responsible for our students’ success. All of our students are working adults with the determination to advance their education and chart paths towards meaningful careers.

As a Guild coach, you’ll be supporting students in our job training programs as well as in our Degree Completion programs in partnership with higher education institutions. And you get to be there from start to finish- celebrating their completion of higher education programs and a strengthened path towards strong, middle-class careers.

To do this, we are seeking energetic and passionate professionals who believe that coaching has the ability to impact students’ lives. Coaches are more than cheerleaders; you ask thoughtful questions, hold students accountable, and offer feedback and guidance. We are seeking coaches who can work in a fast-paced, startup environment, and are excited by the opportunity to transform the education-to- employment pipeline in the US.

As a Student Success Advisor you will:

• Work with a cohort of Guild students to build personal relationships, supporting them as they develop their academic and personal goals.
• Use Guild's technology, including phone, text, email, and social media to interact with your students.
• Create engaging curriculum for students on important life skills such as managing difficult conversations, time management, and goal-setting, and deliver that content 1:1 and in group settings virtually, through different mediums like video and blog posts.
• Assist students with navigating the demanding balance act of school and work
• Guide students through academic & programmatic logistics, including the application and enrollment process at our partner higher education institutions

We want you if your mindset includes:

• A sense that you’re a builder, not an editor
• A strong sense of accountability and co-ownership of challenges
• A desire to work in an environment where priorities change as we learn
• Ambition to help achieve our mission
• A love for the all hands-on deck feel of a startup—no task too big or too small
• Humility as a team player with a willingness to a diversity of assignments - incredibly difficult challenges to somewhat mundane tasks - depending on the day
• Passion for entrepreneurship & social impact in the higher education and employment space

Personality Profile:

The culture is fast-paced, exciting and mission driven at Guild Education. Our collaborative and hard-working nature requires everyone to work closely and effectively together. Given that, personality and culture fit is a major consideration.

Why us?

• We’re a mission-driven company with a proven business model that addresses a massive problem and market opportunity. It’s our goal to to support as many Guild members as possible, and change the world along the way
• We offer a competitive salary and benefits package
• We’ve recently closed our $8.5M Series A round, and we’re eager to bring new members to our team who can help us keep up with our growth
• We’re a rapidly growing team with 40+ years of combined experience at three different ed tech companies, guided by leading investors including Redpoint Ventures, Social Capital, Harrison Metal, and Cowboy Ventures
• Training in Design Thinking - we’re disciples of the process with experience building businesses at Stanford’s Design School, and we love sharing the methodology
• Our co-founders have collaborated together for 10+ years, including two past ventures in education technology and higher ed, and are committed to building a community and company where we all love to work
• Unlimited growth potential - we’re looking to grow smart, talented people with our company

What you won’t get from Guild:

• Micro-management or hourly directions. We want people who thrive when given ownership and autonomy to take initiative and run with projects. That said, we’ll support you and give you feedback regularly
• A 9-5 mentality. We believe in what we’re trying to accomplish and work hard to try to do it. This doesn’t mean putting in face time. It does mean working until the job is done
• Reverence for the status quo. We believe what’s out there today for our students doesn’t cut it, plus we love change and believe it’s our job to function as a learning organization. That means near-constant evolution, reflection and change
• Corporate pace or precision. At Guild, done is better than perfect. If you like having certainty about your plans or dislike quick turnaround times, we’re not a great fit
• Corporate perks. We’re scrappy and place our students first above all else. Everyone who works with us full time is an equity owner, and we want you to love coming to work but that unfortunately won’t include a $500 chair or an on-tap kombucha bar ;-)