Solutions Consultant
It's not just cliché. The heart of Billtrust is our people. Our executives know it, our co-workers believe it, and our clients recognize it. Billtrust is enjoying remarkable success with significant year-over-year growth over the past 10 years. And, we're transforming the industry with leading-edge technologies that enable us to deliver our payment cycle management solution from the cloud. Our team members not only drive that expansion, they benefit by it with empowerment and rewarding professional progress.
Billtrust: where talent and opportunity meet. Work Hard. Have Fun. Make History.
What you'll do:As a Solutions Consultant you will utilize significant professional experience in the bill payment and presentment industry to advise customers, analyze and solve complex issues, and guide sales representatives on alternate courses of action in a deal. You must be able to intelligently and quickly balance company objectives and customer requests when resolving issues. Your ability to talk to people at all levels in a customer’s organization and project strong credibility and expertise in conversations will enable success in this role. By applying your ability to discuss both business and technical software issues in detail, and be an expert on how those types of issues relate to each other, you will enable our sales team to close new business.
- Create and prepare configured software demonstrations that surprise and delight our prospects
- Work with the sales teams to create presentations that both excite and inform during client meetings - No Powerpoint bores please! Effectively respond to requests for information and project proposals and highlight the advantages of our solution to our clients
- Support and guide our growing partner channel as they sell and implement our solutions; Aid our Marketing team with seminars, demonstrations and provide creative solutions
- Listen to client requirements and interpret them into a solution that meets both the needs of the business and our client
- Set client’s expectations early in the process and manage the project scope through to handover with our Professional Services teams
- 5+ years of experience in Credit/Collections or Accounts Receivables type role with detailed understanding of the day-to-day challenges of the invoice-to-cash process
- Ability to communicate and demonstrate the value of complex Software-as-a-Service (SaaS) based solutions
- Ability to utilize deep technical knowledge of the invoice-to-cash process to build credibility and showcase product strengths
- Proven ability to use advanced problem-solving and analytical skills to identify and align solutions to business problems
- An organized, self-starter who can work independently and effectively in a fast-paced, dynamic environment to maximize performance and meet deadlines
- Proven success within a pre-sales or implementation of payment or billing solutions is a strong plus
What you'll bring to the team:
- 7+ years of experience in Credit/Collections or Accounts Receivables type role with detailed understanding of the day-to-day challenges of the invoice-to-cash process
- Ability to communicate and demonstrate the value of complex Software-as-a-Service (SaaS) based solutions
- Ability to utilize deep technical knowledge of the invoice-to-cash process to build credibility and showcase product strengths
- Proven ability to use advanced problem-solving and analytical skills to identify and align solutions to business problems
- An organized, self-starter who can work independently and effectively in a fast-paced, dynamic environment to maximize performance and meet deadlines
- Proven success within a pre-sales or implementation of payment or billing solutions is a strong plus
- Competitive salary, stock options and 401(k) with company match: We appreciate our employees and we make sure they know it.
- Benefits: We offer full-time employees multiple healthcare packages, including free and low cost options.
- Open PTO: Work-life balance is important. We believe in giving our employees time to truly relax and recharge.
- A Lively Culture: Ping-pong, bean bag toss, hackathons- we enjoy friendly competition.
- Casual Dress: Every day is “Casual Friday’, we want you to be comfortable when you come to work.
- Minimal Bureaucracy: An entrepreneurial environment of ownership and accountability allows you to get work done.
- Convenience: Our office is conveniently located in Central Jersey within walking distance of the Hamilton train station.