Senior Data Entry Specialist
It's not just cliché. The heart of Billtrust is our people. Our executives know it, our co-workers believe it, and our clients recognize it. Billtrust is enjoying remarkable success with significant year-over-year growth over the past 10 years. And, we're transforming the industry with leading-edge technologies that enable us to deliver our payment cycle management solution from the cloud. Our team members not only drive that expansion, they benefit by it with empowerment and rewarding professional progress.
Billtrust: where talent and opportunity meet. Work Hard. Have Fun. Make History.
What you'll do:As a Senior Data Entry Specialist on the Payment Operations team, you’ll be responsible for supporting the daily processing of credit card transactions received by email. You will be accountable for retrieving credit card information contained in emails accessed via web portals, and keying them into Billtrust’s payment platform, while abiding by the appropriate control functions implemented by the Payment Operations team.
- Retrieving and storing credit card information in a secure manner from emails and web portals
- Accurately key-entering credit card information into a proprietary portal
- Producing daily reports of successful payment transactions and sending to customers if required
- Escalating issues or challenges relative to the process to the Sr. Payment Operations Lead
- Completing daily balancing activities as well as researching any discrepancies identified
- Understanding the workflow, deadlines and requirements for each individual customer
- Training and mentoring newly hired Data Entry Specialists as the team expands
- Experience in a financial operations role a plus
- Fluency with computer and web based systems
- Ability to work effectively under minimal supervision
- Strong attention to detail and ability to think critically
- High-energy and strong organizational skills
- Ability to analyze documents and data, and make recommendations
- Multi-task with a sense of urgency in an environment focused on growth
- Adaptable to changing customer requirements
- Competitive salary, stock options and 401(k) with company match: We appreciate our employees and we make sure they know it.
- Benefits: We offer each individual employee a healthcare package that is 100% paid for by Billtrust.
- PTO: Work-life balance is important. We believe in giving our employees time to truly relax and recharge.
- Paid Parental Leave: To keep our employees and their families healthy.
- A Lively Culture: Ping-pong, bean bag toss, hackathons - We enjoy friendly competition.
- Casual Dress: Every day is “Casual Friday’, we want you to be comfortable when you come to work.
- Minimal Bureaucracy: An entrepreneurial environment of ownership and accountability allows you to get work done.
- Convenience: Our office is conveniently located just east of downtown Denver several miles from the Denver International Airport.