Senior Data Engineer

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Join the team that is enabling Deliberate Practice in

Music Education, Endurance Sports and Strength & Conditioning

Peaksware is seeking an experienced Senior Data Engineer to design and build the data warehousing architecture and ETL pipelines to enable real-time Business Intelligence and customer engagement monitoring across each business line and within each product.

You will work in an agile, open, collaborative and cross-departmental environment with Engineering, Product, Marketing, Sales, Finance and Executives. As part of the Peaksware Data team you will work with a Data Scientist and Data Analyst as a part of the umbrella company but you will also work closely with the teams and products at MakeMusic, TrainingPeaks, TrainHeroic, Alfred Music and BestBikeSplit.

The purpose of our Data Team is to improve the instrumentation of our business so that we can confidently know how we’re doing, where to better leverage expenses and how to engage customers to increase lifetime value... all with data we can trust and processes that will scale across product and business lines. We need you to lead the creation and implementation of an infrastructure to enable this vision.

You must have extensive experience architecting data warehouses and building ETL pipelines to ingest and integrate data from multiple sources. You should be passionate about working with data and understand how it is used to answer SaaS business questions and provide immediate feedback to both internal users and external customers.

You should have:

  • Experience designing and operating very large data warehouses
  • Experience with ETL pipelines, data modeling, dependency management, etc.
  • Experience working with a wide range of models and data mining techniques
  • Experience with AWS and a variety of RDBMS and Big Data tools
  • Familiarity with Mixpanel, Segment.io, Snowplow or similar event sourcing tools
  • Knowledge of and direct experience with BI reporting and analytics tools

What you will do:

  • Learn core business and product metrics: Financial/Strategic, Product/Engagement
  • Define Single Source of Truth (SSOT) for each category of metric and business unit, implementing data lakes, ETL frameworks & pipelines, and data warehousing strategies
  • Operationalize real-time business intelligence reporting
  • Operationalize customer engagement modeling to enable behavior based recommendations both internally and to the right customer with the right message at the right time

Our Story:

Peaksware is the umbrella company made up of five separate companies: MakeMusic, TrainingPeaks, BestBikeSplit, TrainHeroic and Alfred Music in beautiful Boulder, Colorado. Peaksware has been recognized as one of Outside Magazine's "Best Places to Work" for five years. Through a unique approach to deliberate practice, each company within Peaksware develops software solutions and provides services focused solely on their respective markets to help guide people along their own journey of improvement and skill development.

Our Engineering Philosophy:

  • DevOps - We want developers to have insight and ownership over code in production, integration tools, infrastructure, and deployment process. Developers should always ask what it takes to support their systems/code in production. We value The Phoenix Project as a reference guide.
  • Product Efficiency is achieved upstream - The further down the development pipeline we have to fix bugs or rework features, the more expensive it is.
  • Small, Cross-Functional Teams - QA, Dev, Design, CI, and Product working on a focused and shared vision.
  • Complexity - It's easy to make something complex, but difficult to make it simple. We should always be fighting complexity. Can we deprecate systems/code? Do it. Does the system need to be that complicated? Do we build vs buy?
  • Small Batch Sizes - Constantly work towards shorter release cycles as a means to shore up quality, help make sure we are working on the right things at the right time, stabilize operations, and cut down on waste.
  • Performance matters - We value engineers that know not to over optimize solutions, but always think how code will perform at expected scale.
  • Minimum Process Necessary - We strive to be pragmatic. Some process is necessary, but don’t forget the fundamentals of Agile.
  • Managing Technical Debt - The vast majority of work is maintenance. Engineers need to have practical philosophies on refactoring. We like the theory of Broken Windows, YAGNI, and refactor as you go. We appreciate Clean Code, Working Effectively with Legacy Code, and Pragmatic Programmer as reference guides.
  • Data Driven - Let’s use the data to help inform what to work on, what is causing performance issues, who is using our features... Ultimately it's the objective plus the narrative that produces great product.

Our Data Principles:

  • Accurate and Dependable - When people trust your data, they’ll use it
  • Accessible - When people can easily access the data they need, they’ll use it
  • Actionable - When data is relevant and useful, it will get used
  • Democratized - When people can answer their own questions, they’ll do it
  • Flexible - When people can dive deep to find answers, they’ll do it
  • Secure - When people know your data is secure, they’ll use it
  • Used - Above all, when people truly use data to inform decisions, that’s success

Benefits and Perks:

  • 100% company paid medical plan for employees with buy-up options as well as dental and vision insurance for employees (dependent coverage available)
  • $1,200/year fitness reimbursement to purchase any items related to healthy living
  • 3 weeks of PTO for all new hires. Increases in PTO at various years of service
  • 4 week paid sabbatical for all employees after 7 years of employment
  • Stocked kitchen with snacks and drinks
  • Dog friendly office
  • Music Studio for all to practice, jam, and record
  • Lynda.com subscription 
  • Corporate discounts on gym memberships and top-brand gear
  • On-site workout area access: treadmill, bike trainers, rowers, and full weight lifting gym with CrossFit equipment, with changing rooms and showers and towel service
  • Flexible work schedule in a culture of trust with the option of working remotely
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PHPLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • TypeScriptLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • ASP.NETFrameworks
    • Backbone.jsFrameworks
    • Ember.jsFrameworks
    • ExpressFrameworks
    • JestFrameworks
    • Node.jsFrameworks
    • Vue.jsFrameworks
    • FeathersJSFrameworks
    • KoaFrameworks
    • NextJSFrameworks
    • AWSDatabases
    • Google AnalyticsAnalytics
    • BalsamiqDesign
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • AsanaManagement
    • BasecampManagement
    • JIRAManagement
    • Pivotal TrackerManagement
    • TrelloManagement
    • WordpressCMS
    • IntercomCRM
    • SalesforceCRM
    • MailChimpEmail
    • IterableEmail
    • Adobe CampaignLead Gen

Location

Our newly opened Louisville, CO office is located near Highway 36 and McCaslin Blvd. This convenient location allows easy access whether you're commuting from Denver, Boulder, or Northern CO. The area boasts great restaurant and shopping options, as well as miles of trails to get out and explore!

An Insider's view of Peaksware

How do you collaborate with other teams in the company?

Small cross-functional teams form to tackle projects and initiatives. By working together with different teams and experiences, not only can we divide the work across included departments, it also allows us to look at a problem through multiple lenses. This approach helps to ensure that our solution is well suited for the needs we intend to address

Andrew

Manager, Data Analytics & Insights

What are some things you learned at the company?

One of the larger challenges our accounting team is trying to solve is streamlining the overall financial ecosystem by implementing consistent processes, policies and procedures among all brands. It's an exciting challenge to solve, incorporating larger projects within our day to day accounting tasks and responsibilities.

Jessica

Corporate Controller

How do you make yourself accessible to the rest of the team?

Working in CA with a team in CO, one would think our distance puts a strain on accessibility, but with the amount of communication channels we have, being available to the team is second nature. Peaksware is centered on trust and accountability. Through this model, accessibility and collaboration is seamless regardless of the distance.

Kiana

Human Resources Manager

What are Peaksware Perks + Benefits

Peaksware Benefits Overview

We are proud to offer a well-rounded, comprehensive benefits package with fun perks to boot like an onsite gym, onsite music studio, quarterly events, and more.

Culture
Volunteer in local community
We partner with Adopt-A-County Road in Boulder, CO where we maintain a stretch of road by doing organized clean-ups twice a year.
Partners with nonprofits
We partner with Community FoodShare as well as the Longmont Humane society to help raise money around the holidays.
Open door policy
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Peaksware's Flexible First Program allows employees to choose from 3 flexible work strategies (RemoteFlex, HomeFlex, and OfficeFlex), based on which strategy best supports the way you like to work.
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Instead of watching a video, Peaksware hosts live trainings with subject matter experts on topics such as Unconscious Bias. It's a great way to learn and engage with your colleagues!
Hiring practices that promote diversity
Peaksware's Talent Acquisition has invested time & money learning best practices about diversity sourcing and hiring to meet our team's needs. 2 members are Certified Diversity Sourcing Professionals.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
To help employees cover any deductibles, copays & out of pocket medical, dental, or vision expenses, employees are able to set aside pre-tax contributions of up to $2,850 annually (for CY 2022).
Disability insurance
Peaksware's disability insurance benefit is 60% of base monthly salary up to a $7,500 maximum monthly payout. Employees can opt into Short-Term and/or Long-Term insurance options to suite their needs.
Dental insurance
Peaksware utilizes Guardian as the plan administrator and network provider for our dental plans. There are two types of coverage available, the Value and NAP option.
Vision insurance
Peaksware utilizes Guardian as the plan administrator with two network options. Employees can choose either the Vision Service Plan (VSP) or Davis Network. You have the freedom to choose any provider.
Health insurance
If you are an active, regular full-time or part-time employee scheduled to work a minimum of 24 hours per week, you are eligible to enroll in the Company's benefit programs.
Life insurance
For your peace of mind, Peaksware provides Basic Life and AD&D insurance through Guardian for all benefits-eligible employees at no cost. Voluntary insurance is available for purchase at minimal cost.
Pet insurance
Peaksware offers Pet Insurance through Nationwide. Employees are able to choose from three levels of coverage with My Pet Protection so you can choose the level of coverage that fits your needs.
Wellness programs
Peaksware offers additional voluntary benefits such as Accident Insurance, Critical Illness Insurance, and Hospital Indemnity. We also offer Teledoc so you can get well with virtual care options.
Team workouts
Mental health benefits
Peaksware offers an Employee Assistance Program. The Guardian WorkLifeMatters EAP provides you and your family members with confidential, personal, and web-based support on a wide variety of topics.
Financial & Retirement
401(K)
The Peaksware 401(k), plan administered by Empower, offers both traditional & Roth investment options which are deducted from paychecks either on a pre- or post-tax basis, up to the annual IRS limit.
401(K) matching
Peaksware will match payroll contributions up to 5%.
Performance bonus
Our compensation philosophy aims to create fair and competitive salary ranges across all brands. Our rewards program seeks to incentivize high performing individuals who have grown within their role.
Child Care & Parental Leave Benefits
Generous parental leave
We provide 4 weeks of parental leave for primary and secondary caretakers.
Family medical leave
We provide up to 12 weeks of unpaid, job-protected leave to eligible employees.
Company sponsored family events
Peaksware's annual holiday party includes spouses and partners to celebrate with employees.
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Full-time employees receive paid holiday leave for any company-observed holidays.
Paid sick days
Office Perks
Company-sponsored outings
We host annual outings, including our holiday parties, summer family picnics, and onsite field day. What can we say...we have a lot of fun together, both in and out of the office!
Free snacks and drinks
Healthy (and less healthy) snacks can always be found in any of our kitchen areas.
Some meals provided
Company-sponsored happy hours
Onsite office parking
Our Louisville-based offers ample parking for all employees.
Recreational clubs
Peaksware sponsors a coed softball league each summer.
Relocation assistance
Dependent upon the role and level, we offer varying amounts of financial assistance to new hires relocating to the area to cover moving and travel expenses, along with sharing local housing referrals.
Onsite gym
Professional Development Benefits
Job training & conferences
In addition to company-provided learning and development opportunities, the business also invests in job-specific training opportunities that heighten an employee's understanding in their role.
Lunch and learns
We host lunch and learn meetings regularly on various topics.
Promote from within
Continuing education available during work hours
Customized development tracks

Additional Perks + Benefits

Not only do you contribute daily to making incredible products for end-users, but you can use them for free yourself; employees have access to free accounts from all of our brands.

Employees also have access to the Performance and Recovery Center (PARC), our onsite fitness facility which includes access to onsite private gender-neutral locker rooms and showers. Love commuting by bike? We have you covered with employee only access to secure, indoor bike storage. We also have a couple e-bikes if you'd like to get out for some mid-day fresh air.

If music is your passion, you'll have to check out our onsite Music Studio. Not musically inclined? Come support your wonderfully musically talented colleagues at the Live at 285 Open Mic nights, hosted in our beautiful onsite cafe that includes indoor and outdoor seating and lounge areas. It's a great spot to grab a drink (alcoholic or not) after a day in the office.

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