If you’re like us, you want to make a difference. At SurveyGizmo, the difference we’re making is how you collect, process, and analyze data—with the ultimate goal of empowering smarter business decisions. Our platform gives our customers precise control over every step of the data-gathering process with an inviting and easy-to-use feel. Furthermore, we focus on top-notch customer support and offer tons of training opportunities so our customers feel confident in getting the data they’re after.

Headquartered in beautiful Boulder, Colorado, we’re dedicated to continuously pushing the boundaries of what can be done with online data collection and beyond. This means constantly optimizing and redesigning the way our customers experience our software—from the user interface, to survey building and report generation, to customer support and customer project designs. If we aren’t pushing the boundaries of what these areas can do in the best ways possible for the world around us, we aren’t doing our job.

It’s not just about the software though; at SurveyGizmo, we have a company culture that truly values the people behind all the hard work. You’re not just an employee here, you’re a PERSON, and we respect and take care of our people. Without you, all of the above goes right out the door!

We are looking for (Senior) Account Managers who are passionate about successfully onboarding customers and growing existing accounts.

This is your opportunity to join a forward-thinking company within a high-growth part of the SaaS industry.

What You Will Do

You will make sure all new enterprise customers are successfully onboarded.

You will build account plans to grow the accounts with the biggest level of opportunity.

In addition, you will:

• Take ownership of your retention and growth goals
• Reach out regularly to all accounts in your portfolio
• Strategize around processes needed to be more outbound and proactive

Who You Are

You are a consultative, service-oriented sales person who can both help customers navigate their tool and speak to the value propositions.

You are proactive and organized.

You are technically inclined. Helping to guide customers through a technical product doesn’t scare you off.

Also, you have:

• SaaS industry experience, including ample time focused on account growth (up-selling, cross-selling, etc.)
• The ability to create plans quickly based on a goal
• Fluidity and can adapt to change