Security Platform Engineer Senior Manager

| Greater Denver Area
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POSITION SUMMARY

The Security Platform Engineering Senior Manager is a seasoned information security expert responsible for technology leadership.

The Security Platform Engineering Senior Manager grows and mentors a team of professionals with the goal of improving customer solution uptime, availability, and efficacy.   

He or she must ensure that all tasks performed adhere to the firm’s ISO 27001 Information Security Management System (ISMS).  This includes participation in annual information and network security training and acceptance of spot checks on an ad hoc basis to guarantee that InteliSecure is constantly improving upon the organization’s ISMS.  Each member of our team must understand the importance of the ISMS and the corresponding handling of customer data.

DUTIES & ESSENTIAL JOB FUNCTIONS:

  • Act as a technical Subject Matter Expert (SME) and mentor on information security system development and best practices
  • Manage a team which creates and develops solutions for managed security systems, maximizes system uptime, availability, and performance
  • Foster and maintain a positive and productive relationship with key vendors
  • Works closely with vendors on new product versions, features and functionality
  • Tests, breaks, and approves new product versions
  • Certifies and on-boards implemented systems from Technical Services team – owns onboarding acceptance criteria
  • Handles customer escalations
  • Monitor all team ticketing requests and changes to ensure that tasks are accurate, viable, and completed within SLA guidelines
  • Manage team on-call rotation after hours and on weekends, serving as a point of escalation as necessary 
  • Provide flexibility with schedule to cover job requirements 
  • Provide technical guidance and feedback to subordinates, to include training, performance review, and coaching
  • Develop and administer training for team members to include custom, industry, and vendor-specific training
  • Provide metrics to management

OTHER FUNCTIONS AND RESPONSIBILITIES:

  • Assess training needs of the team
  • Take on-call rotation after hours and on weekends, escalating as necessary     
    • Perform other duties as assigned 

QUALIFICATIONS:

  • Bachelor’s Degree in Computer Science, Information Technology, or related discipline. Experience may be considered in lieu of a degree
  • Demonstrated experience managing teams in an operations center environment
  • Corporate computer networking, technical support, system administration, Windows, Unix/Linux Operating System administration and/or network security experience
  • Possess the creativity and diplomacy to challenge the current model to improve efficiency and efficacy
  • Proven experience in project management
  • Experience and proficiency in supported vendor systems, to include certification and training
  • Successfully pass all applicable vendor trainings at the highest level available
  • Experience and proficiency designing and implementing security solutions
  • Self-motivated, with ability to manage and follow up on multiple tasks simultaneously
  • Strong analytical capabilities, problem solving skills, providing solutions in a systematic and clear manner, and easily understood by colleagues and customers
  • Strong time-management skills 

PREFERRED:

  • Experience in various Data Loss Prevention, SIEM, and web/email gateway: products
  • SQL or Oracle database experience
  • Regular expression experience
  • Industry certifications such as CISSP, Network+, Security+, PMP, etc.
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Location

5613 DTC Parkway, Suite 1250 , Greenwood Village, CO 80111

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