Gusto
Gusto simplifies HR, payroll & benefits for modern businesses.
Hybrid

Risk Operations Lead

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Gusto is fundamentally changing how the world works by empowering everyone to put people first. Gusto reimagines payroll, benefits, HR, and personal finance by automating the most complicated, impersonal business tasks and making them simple and delightful.


In this role, you will be our first Risk Operations hire in Denver and you will help build the extension of our Risk Operations team.  You will be a fraud-fighting detective and be responsible for helping make Gusto the safest and most secure payroll and benefits solution.  We currently process several billions of annual payroll, but with your help, we will process more in a safe and sustainable way. Your impact will be felt throughout the company.


Here's what you'll do day to day:



  • Hunt fraudsters. You are our internal police force - prevent the bad guys from abusing our system by reviewing, monitoring and investigating new accounts and suspicious activity.

  • Build a team. Build a high performance Risk Operations team that is data driven, highly effective, and extremely efficient.

  • Solve puzzles. Fraud is a complicated puzzle to solve. Come up with innovative methods to identify trends, patterns, and ultimately, catch the bad guys. Who doesn’t love a good caper?

  • Operate cutting-edge tools. Scope and drive continual enhancements to our systems and processes to identify and eliminate fraudulent activity.

  • Work closely with key stakeholders. Work cross-functionally with internal teams, our customers, and external partners (including banks, law enforcement, etc.).


Here's what we're looking for:



  • Experience. 3-5 years of experience in fraud prevention, detection and/or investigation. Bonus if in FinTech or payments industries.

  • People Empowerment. You love building, coaching and mentoring a team of Risk Operations professionals.

  • Thought Process. An insatiable appetite for problem solving, knack for structured thinking, ability to spot unusual patterns, and sharp attention to detail.

  • Values. Driven by a strong moral compass, is objective yet compassionate, and does the right thing every time.

  • Discipline. Excellent time management skills and ability to handle multiple projects/tasks simultaneously. Is extremely process and policy oriented.

  • Attitude. Goal-oriented, positive, and proactive. Comfortable in a fast-paced, results-oriented work environment. Communicates well with others.

  • Background. Minimum B.S. in Math, Statistics, Economics or Accounting/Finance.  Strong Excel skills and a passion for large data sets.


Bonus points:



  • Strong SQL skills

  • Experience or training in forensic accounting

  • Professional certifications (CFE)

  • Payroll industry experience

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What are Gusto Perks + Benefits

Gusto Benefits Overview

Taking care of our people is just as important as taking care of our customers. We offer competitive total compensation packages with an emphasis on equity, along with many other great benefits, some of which are included below!

Medical, dental, and vision:
Comprehensive medical, dental, and vision benefits, plus a variety of mental health resources.

Time off:
Gusties are encouraged to take the time off they need to continue doing great work.

Inclusive healthcare:
Fertility benefits, parental leave, pregnancy termination, caregiving, gender-affirming surgery, hormone treatments, transgender-inclusive services, and more.

Free meals and refreshments:
If you work at one of our offices, enjoy food, drinks, and snacks— on us. Conversation and community is an added bonus!

Sabbaticals:
Celebrate 5 or 10 years at Gusto and take a month off to recharge.

Stipends:
Take advantage of monthly internet, phone, and wellness stipends. Enjoy commuter or remote work stipends, along with and cash for your Gusto anniversaries!

Culture
Open office floor plan
Employee resource groups
Quarterly engagement surveys
Hybrid work model
Remote work program
Gusto hires in various locations across the United States, including some specific remote locations. Gusto offices operate on a hybrid model, including some work from home days each week.
Diversity
Dedicated diversity and inclusion staff
Diversity employee resource groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Transgender health care benefits
Abortion travel benefits
Financial & Retirement
401(K)
Company equity
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Fertility benefits
Gusto provides a benefit designed to support your unique parenthood journey. The benefit is not health insurance, but rather provides resources to make family forming more accessible to everyone.
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Sabbatical
Paid holidays
Paid sick days
Bereavement leave benefits
Office Perks
Commuter benefits
Free daily meals
If you work at one of our offices, enjoy food, drinks, and snacks— on us.
Free snacks and drinks
Fitness stipend
Home-office stipend for remote employees
Mother's room
Professional Development Benefits
Lunch and learns
Promote from within

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