• Serve as a liaison between the sales rep or account manager and Finance, Accounting and Legal to execute deal support documentation
• Ability to recommend the best course of action for complex pricing situations
• Contracts and Terms of Service preparation in coordination with Legal
• Quote preparation in coordination with the Revenue team and Finance
• Deal data review and opportunity order processing for closed deals
• Own data quality projects and maintaining clean sales pipeline reports
• Own and improve quality results by following sales processes; recommend improvements to the processes and policies
• Complete vendor/supplier form completion as we receive forms from prospects and customers
• Evaluate and complete RFPs and vendor/supplier forms for prospects and customers
• Maintains and improves quality results by following sales processes; recommend improvements to the processes and policies
• Support opportunity processes, including quotes and Terms of Service amendments
• Support on-boarding and continuing education training on order desk processes, policies and tools for Revenue team members
• Manage ad hoc projects that are often data intensive and require comfort with numbers to make decisions
• Use intuition and experience to evaluate and resolve operational issues on the fly

About You

• Initiative: Take independent action to proactively identify roadblocks to solve problems, and to learn new ways of completing tasks more effectively
• Attention to Detail: Use documentation to check work and validate data prior to submission and have a keen eye to detail regarding the nature of the project and information submitted
• Flexibility: Manage multiple project simultaneously and adjust priorities quickly when expectations change
• Problem Solving: Research key information to validate data and processes and make decisions or proactively propose solutions to problems based on the findings
• Time Management: Manage priorities for all projects to ensure timely, yet thorough completion and adjust time allocations to accommodate for shifting priorities
• Analytical Ability: Use analytical reasoning skills to logically and appropriately apply data to validate business problems
• Interest in Learning: Ability to quickly absorb new processes and tasks and to synthesize and relate new information learned to other known information
• Service & Rapport: Establish and maintain relationships with key management stakeholders, and collaborate with fellow Revenue team members to build trust and provide excellent support
• Project Management: Develop and lead projects and requests from inception to successful conclusion and effectively inform stakeholders of status updates and progress on key projects
• Confidentiality: Understands the nature of confidential information and does not share information with others who should not be privy to the information.

Qualifications

• Completed a degree an undergraduate or graduate program, with preference to Business, Marketing, or Finance; MBA preferred
• 4-8+ years in demand generation, account management, sales or business operations
• Excellent skills with Microsoft Office Excel and experience with data analysis is required
• Excellent professional communication skills both verbal and written is required
• SalesForce or similar CRM or demand generation tools experience is strongly preferred
• Strong technical understanding of Internet / cloud software is strongly preferred
• Team player; experience working across functions to deliver results
• Proactive, creative and entrepreneurial problem-solver
• We're an agile, fast growing company and this job description isn't meant to be a complete list of your qualifications or all the things you'll do