Tendril provides the cloud platform for the energy industry, delivering end-to-end consumer engagement products, applications and services powered by Tendril Connect™—an open, secure and scalable platform that takes the complexity out of the Energy Internet and creates a dialogue between energy service providers and their customers. Delivering consumer engagement software, in-home products and applications as well as easy to integrate utility solutions such as Demand Response and Energy Efficiency, Tendril offers unparalleled insight into energy decisions, making the Energy Marketplace a reality.
As a member of the Customer Success team, the Project Manager is responsible for leading all aspects of one or more projects and/or process improvement initiatives. This includes but is not limited to ensuring that projects are on schedule, within determined budget and meets Tendril's quality objectives / acceptance criteria. Responsibilities include managing the full project life cycle, including initiation, planning, executing, monitoring / controlling, and closing.
What You Will Do:
• Manage small-medium-large cross-functional projects, providing overall leadership and direction, managing budget, maintaining schedule, managing project resource availability, and monitoring deliverables to ensure that they meet acceptance criteria.
• Develop project plans, track progress, and deliver to project commitments.
• Financial responsibilities include working closely with Finance on project cost estimating, managing project financials including earned value methodologies, and managing and mitigating variances.
• Identify, prioritize, and mitigate project risk and issues.
• Provide internal and external project reports and documentation.
• Follow a complete quality process, including monitoring quality of completed work, taking corrective action, and a post-implementation review and lessons learned.
• Cultivate relationship with stakeholders (both internal and external) to ensure overall satisfaction and help develop business partnerships across the organization.
• Focal point for managing Tendril products (HW and SW) through the documented Product Life Cycle (PLC) process, from ideation through end-of-life.
• Facilitate and lead the development, documentation and implementations of critical cross-functional process improvement initiatives.
What You Bring to Tendril:
• 10+ years of program or project management experience
• Experience in leading / facilitating cross-functional improvement initiatives
• Experienced in software and hardware project management and product management
• Negotiation and conflict resolution
• Strong problem-solving and process development skills are essential
• Excellent verbal and written communication skills.
• Understands the relationship and dependencies between cross-functional groups including Engineering, Marketing, Product Management, Finance, Operations and Customer Engagement Services. Ideal candidate has work experience in 2 or more of these disciplines.
• BA/BS degree in business or engineering
• PMP certification preferred
Bonus Points:
• Strong experience and knowledge in process development initiatives, including value stream mapping
• Strong knowledge in Microsoft Office Suite a plus
What Makes Working at Tendril Awesome:
Tendril’s high energy, sometimes silly, fast-paced work environment will keep you engaged, motivated, and well fed. Work-life balance is a core priority at Tendril. We work hard and we play hard and often the two overlap. Walking meetings along Boulder Creek Path, early morning hikes in the foothills, mountain challenges to climb a fourteener, running the Bolder Boulder, and cutthroat ping-pong tournaments keep us fresh and passionate about Tendril. We love our dogs and bring them to work with us. We host family events and adult parties. We contribute to the community, we volunteer, and we mentor.
Plus, we offer a ton of great benefits, including:
- Health, dental, and vision insurance with a generous employer contribution;
- An innovative paid time off policy with no limit to vacation or personal days;
- A generous stock options plan and a 401(k) plan;
- A kitchen stocked with breakfast and lunch food, coffee, sodas, snacks, and adult beverages;
- An open office environment where ideas flow among marketers, developers, product managers, and support reps who sit shoulder-to-shoulder collaborating and challenging and encouraging each other.
About the Tendril Team:
Our people make Tendril great. We are a company of superstars working together on challenging and groundbreaking things and achieving exceptional results. Each one of us contributes to our strong company culture, led by a visionary yet pragmatic management team. Tendril offers our people the chance to grow professionally while working with colleagues they like and respect on work that stretches their brains and grows their skills. We are connected by a desire to innovate and a goal of helping the environment by changing the behaviors of energy consumers. And we like to laugh.