Partner Enablement Manager
Our mission is to provide peace of mind by protecting and empowering business productivity. Through our network of thousands of IT channel partners, our solutions protect the lifeblood of thousands of businesses worldwide---their data. Your work, passion, and innovation will safeguard billions of dollars of our customers' revenue from the catastrophic effects of data loss or lost productivity.
We foster a fast-paced, collaborative, agile, customer-focused environment. We engineer for extreme scale and reliability. We don't settle for second best. Sound familiar? Join us! We headquartered in Denver, Colorado, with remote employees across the world.
Description
This position is based in our growing Denver office. Your role consists of successfully managing eFolder channel partners (Managed Services Providers, or MSPs) through eFolder’s partner success onboarding program. From initial engagement to increasing partner adoption of new innovative solutions while maintaining superior client service is the main goal. You must have passion for building lasting relationships with IT channel partners and deeply understand the success of eFolder partners’ enables the success of eFolder as a company. If you have channel DNA in you, and are a “farmer” at heart, this position if for you.
Responsibilities
- Proactive management of eFolder channel partners through eFolder’s Onboarding program
- Drive product adoption by working closely with internal teams to help partners provision, install and configure eFolder solutions
- Provide sales and marketing support to help partners effectively sell and position eFolder solutions to their clients
- Report onboarding progress to management
Qualifications
- Bachelor’s degree
- 1-3 years of experience in Onboarding/Enablement position or previous experience as a Channel Account Manager or Customer Service Manager working for a software and/or hardware vendor, and/or a distributor
- Ability to work cross-departmentally
- Consistent track record for meeting and exceeding set goals
- Having worked for a SaaS company is a plus
- Having worked for a company like Datto, Axcient, Continuum, StorageCraft, Carbonite, Infrascale, etc. in a similar capacity is a plus
- Solid knowledge of Salesforce.com
- Great familiarity with the IT channel
Our Story
eFolder provides an award-winning suite of cloud-enabled data protection services, distributed exclusively through our network of partners. Designed from the ground up for IT service providers (including MSPs, VARs, CSPs, and integrators), eFolder’s solutions enable partners to enter the rapidly growing cloud backup, file sync & sharing, and business continuity markets, providing valuable services while generating profitable recurring revenues. Historically bootstrapped and now private equity backed, eFolder has experienced exponential organic growth, and continues to rapidly grow organically as well as through acquisition.
Our Philosophy
- We don't want to provide you with a job, we want to empower careers that stoke your passions and challenge you to grow as a person.
- We tackle hard problems.
- We're not afraid of failures--we learn and move on.
- We have a team-centric culture and strong focus on partner success.
- We treat our employees as good as we treat our partners.
- We don't settle for second-class efforts---be proud of your work and those you work with.
- We value diversity and the richness it brings to our interactions and services.
- Benefits. Lots of them. For example, we pay 100% of insurance premiums for you and your family.
Our Values
Our core values are an integral part of who we are and how we do business: We Care, We’re Listening, and Together We Can.