< content="OccupationalExperienceRequirements">Operations Analyst - Zayo | Built In Colorado

Operations Analyst

| Greater Boulder Area | Hybrid
Sorry, this job was removed at 3:10 a.m. (MST) on Tuesday, February 28, 2017
Find out who's hiring in Greater Boulder Area.
See all Operations jobs in Greater Boulder Area
Apply
By clicking Apply Now you agree to share your profile information with the hiring company.
Operations Analyst

Location: Boulder,CO     Department: Business Ops

Job Number: VB-12165

Apply Now

Operations Analyst 

 

SUMMARY:

The Operations Analyst position will work with the Director of K-12 & E-Rate within the Strategic Markets & Alliances team is responsible for business performance reporting, 470/RFP process support, and ad-hoc project management of various complex E-Rate initiatives. An effective Operations Analyst will work closely with a distributed sales and Product Group organizations, and become an expert in supporting Salesforce.com, our Customer Relationship Management platform, in order to assist in tracking sales opportunities, processing 470/RFP responses, and obtaining pricing and capital approval. In addition, the role will require expertise in defining, measuring, and reporting on key E-Rate/business performance metrics, as well as assuming the lead role in a great variety of high priority initiatives with a focus on growing revenue, improving Zayo’s brand awareness, increasing visibility into business performance, enhancing data integrity, or refining business processes. The job exists at the intersection or product management, process architecture, financial analysis, and sales support.

 

Position requires strong technical aptitude and attention to detail, but does not require telecommunications experience.  Personal communication skills are critical, as this role demands constant interaction with sales teams and Product Groups. An individual with a hunger to solve problems and improve operational performance will excel in this role.

 

 

DUTIES AND RESPONSIBILITIES:
  • Engage with Product Groups – proactively and reactively – to ensure minimal friction in quoting and designing telecommunications solutions.
  • Engage with sales teams – proactively and reactively – to ensure minimal friction in responding and quoting to E-Rate 470s.
  • Verify data accuracy and completion, and routinely interact with sales, Product Groups, Sales engineering, and operations in order to improve or update data.
  • Define, measure and report on key E-Rate business performance metrics, and determine data clean-up efforts and/or process enhancements necessary to improve the quality and accuracy of these metrics.
  • Project management of various high-priority initiatives with the common objective of improving financial performance and operational efficiency. Project scopes will vary considerably, but may include data cleanup efforts, process/system enhancements, E-Rate training, and improvement of handoff among internal stakeholders.

 

QUALIFICATION REQUIREMENTS:

 

  • Product Analyst: 0-2 years of product, financial, or technology analyst experience. Telecommunications industry experience preferred but not required.
  • Education: Undergraduate degree in business, finance, economics or other degree requiring analytical aptitude
  • Effective Communication: Ability to communicate effectively with a variety of functional teams, and strong interpersonal skills for supporting and advising sales and Product Group teams on proper systems and process
  • Application Proficiency: Proficiency in the MS Office suite of tools with emphasis on Excel and PowerPoint is required. Knowledge of Salesforce.com platform and Google Docs suite is a plus.
  • Other Skills and Abilities:
    • Strong attention to detail, superb organizational skills, and ability to multi-task and prioritize
    • Ability to work across functional boundaries
    • Ability to solve practical problems and deal with a number of variables in dynamic situations
    • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
    • Ability to view issues and concerns from multiple perspectives, and to keep the “big picture” in focus
    • Ability to be flexible in work schedule and to meet strict deadlines under minimal supervision

Zayo is an Equal Opportunity Employer. Zayo does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Apply Now


Read Full Job Description
Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.

Technology we use

  • Engineering
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • ApexLanguages
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • SalesforceCRM

Location

Our Boulder campus is located in the 29th Street Mall where employees can benefit from access to restaurants, retail, fitness and more!

What are Zayo Perks + Benefits

Zayo Benefits Overview

Zayo Group is committed to providing our employees with a benefits program that is both comprehensive and competitive. Our benefits program offers health care, dental and vision coverage, as well as financial security to our employees and their families.

Culture
Volunteer in local community
Provides up to 16 hours a year to volunteer in the community
Partners with nonprofits
B Strong, Greenhouse Scholars, A Precious Child, AMP the Cause, There With Care, Boulder Parks and Rec, and many more....
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Employee Resource Groups Mental Health & Disability Advocacy | Pride | Women's | Multicultural | Veterans | Sustainability
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Flexible Spending Accounts (FSAs) enable you to put aside money for important expenses & help reduce your income taxes at the same time. Zayo employees can contribute up to $2,850 annually.
Disability insurance
Short & Long term disability insurance are a free company provided benefit to all full time employees. They cover 60% of annual salary up to $5000/$10000 monthly maximum payout
Dental insurance
Preventative, minor, and major dental services and treatments are covered under Zayo's plans.
Vision insurance
The vision plan covers routine eye exams and also pays for all or a portion of the costs of glasses or contact lenses if you need them.
Health insurance
Each person's health care needs are different. That's why our medical plan offers multiple options (3) so that you can choose the coverage level best-suited to your personal situation.
Life insurance
Your family depends on your income for a comfortable lifestyle and for the resources necessary to make their dreams a reality! Zayo offers Basic Term Life and AD&D as well as supplemental insurance.
Pet insurance
Offered at a discounted rate to all Zayo employees
Wellness programs
We offer incentives for employees to participate in many wellness activities.
Team workouts
Do you love working out? So do we which is why Zayo offers access to group fitness sessions and company-sponsored events, such as the B Strong Ride.
Mental health benefits
Financial & Retirement
401(K)
Zayo Group offers a 401(k) plan through Fidelity. Eligible employees may join the plan as soon as administratively feasible after their date of hire and may contribute up to the IRS limit of $19,000.
401(K) matching
Zayo matches 50% of employee contributions up to 4% with a cap at 2% match.
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Zayo employees receive between 0 and 25 days per year of paid time off based on years of service.
Paid volunteer time
We encourage our employees to give back to our communities by providing 4 hours of Volunteer Time Off per quarter.
Paid holidays
Office Perks
Commuter benefits
Zayo Group offers the option to elect Commuter Benefits which helps you pay for public transportation and parking costs while commuting to and from work using pretax dollars.
Company-sponsored outings
Some meals provided
Company-sponsored happy hours
Happy hours are hosted twice monthly and include alcoholic and non-alcoholic options.
Onsite office parking
Parking is available at Zayo offices.
Recreational clubs
Love sports? So do we! We offer a variety of options to get involved with your co-workers outside of the office.
Fitness stipend
We strongly believe that there is nothing more important than the health and well-being of our employees and families. To promote health and fitness, Zayo has partnered with GymPass.
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
The tuition reimbursement program provides an opportunity for Zayo employees to further their education and to apply to be reimbursed for eligible education expenses.
Lunch and learns
Zayo is committed to providing opportunities for employees to expand and grow their knowledge base through lunch and learn sessions.
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours

More Jobs at Zayo

Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.
Learn more about ZayoFind similar jobs like this