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GoSpotCheck is 95 of the best and brightest minds in Denver, who all share a common goal: Help large organizations better understand their execution in the field through real-time data collection. Companies with large field teams rely on audits and surveys to measure their performance, but their tools are clunky, outdated, and unreliable. We replace these old school data collection tools, like clipboards and spreadsheets, with an easy-to-use mobile app for field reps and a powerful reporting dashboard for management.
We are a fast growing enterprise SaaS company with millions of mission responses, tens of thousands of users, and customers in 70+ countries, including market leaders like Pepsico, Beam Suntory, Panera Bread, Dannon, Under Armour and more. With triple-digit year over year revenue growth, and $26m in capital raised, we are poised to continue to grow rapidly and become a market leader in the mobile enterprise space. Our offices are located in the lower downtown district of Denver. We take pride in the work we do, and truly love coming to work every day.
What You'll Do- You’ll be the primary IT support professional at GoSpotCheck. Whether we’re getting a new employee setup with a device, or making sure our video conferencing technology is set up for a board meeting, you’ll be the one we turn to to make sure everything goes smoothly. You’ll be the first dedicated employee to this role, and you’ll have the opportunity to put your thumbprint on the role and company, particularly as we move into a brand new building in late July!
- We’ll empower GoSpotCheck employees to Do Great Work everyday, thanks to your dogged focus on keeping the tools in our office accessible and functioning at a high level day-in and day-out!
- We’ll feel good about bringing technical issues to your attention because of your receptiveness, quick communication and expertise in our specific tech stack.
- We’ll rest-assured knowing that company devices have been deployed, stored and logged appropriately thanks to the controls and processes you put in place.
- When things break - and they will - you’ll be the first one to troubleshoot, diagnose and communicate status updates to the users.
- We’ll fully admit that you’ve spoiled us, knowing that no matter where we sit in the new office there will be strong and reliable wifi!
- We’ll continue to introduce cool new technologies that make our daily lives easier, but don’t necessarily break the budget!
- You have a minimum of 2 years experience in a support role.
- You’re an iOS/macOS power user!! - Even if you have to look up some of the scripts, you don’t hesitate to get into the terminal.
- You’re always up for the troubleshooting network issues, and have a solid understanding of where to start those efforts.
- You’re a technologist at heart - You nerd out on new technology and have an insatiable appetite for keeping up with the newest trends.
- You may not have implemented it, but you’ve definitely utilized a ticketing system to manage technical support requests in a previous role.
- You’re confident in your ability to setup and support video conference technologies: VoIP, web cams, microphones, displays, etc.
- You have experience managing the procurement process - Purchasing, renewing, budgeting, calculating ROI, negotiating contracts.
- You are trustworthy, and have a record of treating company equipment like it’s your own!
- You’re great at documenting and inventorying systems and hardware in a way that others can easily follow.
- You are able to effectively plan and prioritize projects.
- You enjoy supporting both technical and non-technical users, and are able to tailor your communication to the audience.
- You have completed an associate’s or bachelor’s degree in a technical field.
- You appreciate and align with our company values.
GoSpotCheck offers competitive salaries and full benefits. We want to work with intelligent and motivated people who share our common values. We go above and beyond to create an atmosphere that allows people to be themselves, grow professionally, and enjoy a laundry list of work perks! We are proud category winners of the 2016 Denver Business Journal’s - Best Places to Work, as well as the 2017 Denver Post’s - Top Workplaces. GoSpotCheck is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or other legally protected status.
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