Inside Channel Account Manager
Big Challenges. Big Impact.
Our mission is to provide peace of mind by protecting and empowering business productivity. Through our network of thousands of IT channel partners, our solutions protect the lifeblood of thousands of businesses worldwide---their data. Your work, passion, and innovation will safeguard billions of dollars of our customers' revenue from the catastrophic effects of data loss or lost productivity.
We foster a fast-paced, collaborative, agile, customer-focused environment. We engineer for extreme scale and reliability. We don't settle for second best. Sound familiar? Join us! We headquartered in Denver, Colorado, with remote employees across the world.
Description:
This is an inside sales position. Your role consists of managing a portfolio of existing channel partners (Managed Services Providers, or MSPs). Keeping your partners happy with eFolder is your main goal. You are truly passionate about creating lasting relationships with IT channel partners. You deeply understand that the success of your eFolder partners create the success of eFolder as a company. You have full “ownership” of your Book of Business, in this role. If you have channel DNA in you, and are a “farmer” at heart, this position if for you.
Responsibilities:
- Manage a portfolio of 250-300 eFolder channel partners, in a given geographical territory
- Ensures that all needs of those partners are being met
- Proactively reaches out to those partners for business planning and business reviews
- Report weekly and monthly activities and results to upper management
Qualifications:
- Bachelor’s degree
- 3 years minimum of previous experience as a Channel Account Manager (CAM) / Partner Account Manager (PAM) working for a software and/or hardware vendor, and/or a Distributor
- Need to have proven experience of managing a portfolio of 150+ partners
- Having worked for a SaaS company is a plus
- Having worked for a company like Datto, Axcient, Continuum, StorageCraft, Carbonite, Infrascale, etc. in a similar capacity would be a plus
- Very solid knowledge of Salesforce.com
- Great familiarity with the IT channel
Our story:
eFolder provides an award-winning suite of cloud-enabled data protection services, distributed exclusively through our network of partners. Designed from the ground up for IT service providers (including MSPs, VARs, CSPs, and integrators), eFolder’s solutions enable partners to enter the rapidly growing cloud backup, file sync & sharing, and business continuity markets, providing valuable services while generating profitable recurring revenues. Historically bootstrapped and now private equity backed, eFolder has experienced exponential organic growth, and continues to rapidly grow organically as well as through acquisition.
Our philosophy:
- We don't want to provide you with a job, we want to empower careers that stoke your passions and challenge you to grow as a person
- We tackle hard problems.
- We're not afraid of failures--we learn and move on.
- We have a team-centric culture and extreme customer focus.
- We treat our employees as good as we treat our customers.
- We don't settle for second-class efforts---be proud of your work and those you work with.
- We value diversity and the richness it brings to our interactions and services.
- Benefits. Lots of them. For example, we pay 100% of insurance premiums for you and your family.
Our values:
Our core values are an integral part of who we are and how we do business: We Care, We’re Listening, and Together We Can.