Implementation Consultant/Project Consultant

| Greater Denver Area
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EMS Software helps millions of people create great meetings.  Dean Evans & Associates is a software company that JPMorgan Chase, Harvard University, Accenture, and thousands of others rely on to increase productivity, attract and retain people, reduce costs, and differentiate their brand. We deliver the greatest depth and breadth of functionality, the fastest and easiest way to schedule a meeting, and an exceptional customer experience.

 

Job Description

 

We’re transforming our professional services team to accommodate the needs of our growing target market.  The Project Consultant serves as part of our implementation team for the successful deployment of enterprise-wide scheduling software solutions. The implementation teams are responsible for the end-to end delivery of the implementation – ensuring that business requirements are realized through excellent software configuration, workflow design, training, testing and go-live.

 

With a keen focus on go-live, you will ensure that the team is able to help clients reduce costs, increase productivity, and differentiate their brand through the successful use of EMS Software. You will be a solution expert, and will drive on-time, on-budget and quality implementation and upgrade projects. You will have strong client engagement experience with large ($500M+) customers and demonstrate the ability to actively listen to customer objectives and priorities in order to create and execute a successful implementation plan.  You will work on a team that acts as a trusted advisor to clients on best-practice use of the software to meet business needs.
 
Essential Duties:

  • Be a primary point of contact for a portfolio of clients, managing the full software implementation lifecycle including installation, business process analysis/workflow design, configuration, training, user testing, and overall project management.
  • Draft Project Plans, direct weekly project meetings, own status reports and issues resolution.
  • Develop and manage strong client relationships.

·         Become an EMS Software solution expert, providing remote and onsite product consulting and training as part of implementation.

·         Provide maximum value for each customer, consuming all hours positioned within the Statement of Work.

 

You’ll be a good fit for this position if you can:

·         Actively listen and engage as a trusted advisor for prospects and customers.

·         Be a self-motivated team player ready to embrace a fast paced, high growth environment.

·         Identify and lead internal efforts at improving PS effectiveness and efficiency.

·         Multi-task and function efficiently with very aggressive schedules/timelines.

·         Apply technical and functional leading practices as applicable to each project.

 

Qualifications Required

 

·         A Bachelor’s degree or equivalent in technology or business or equivalent combination of education and experience.

·         5+ years’ experience with enterprise class software implementation delivery in a project management or business analyst role

·         Experience designing and drafting project management deliverables.

·         Demonstrated ability to drive customer projects to timely completion.

  • Excellent verbal and written communication skills and the ability to interact professionally with a diverse group: executives, managers, subject matter experts, and software developers
  • Strong ability to manage and communicate with complex business groups and C-level business contacts.
  • Proven background in technology consulting and medium to large scale technical roll outs
  • Experience supporting technical areas of implementation and PM
  • Completed training delivery as part of consulting track

·         Excellent analytical and problem solving skills.

·         Familiarity with Microsoft SQL Server, Microsoft Windows Server, IIS, and network or systems administration.

·         EMS Software or meeting management software experience a plus.

·         PMP Certification and/or equivalent combination of related coursework and experience.

·         Ability to travel between 50 - 75%.

 

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Location

Two blocks from the Arapahoe Village Center RTD Station, walking distance to numerous bars, restaurants and coffee shops.

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