Gusto
Gusto simplifies HR, payroll & benefits for modern businesses.
Denver, CO
Hybrid

Health Insurance Implementation

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Employee benefits are tricky. They’re even trickier for employers aiming to offer group benefits for the first time. As a member of our New Plan Implementation team, you will be helping employers get group benefits for the very first time by working with health insurance carriers and our customers directly to help them navigate this challenging space.

Gusto’s New Plan Implementation team is passionate about using innovative technology and service to elevate the health benefits experience of small business owners and their employees. Each team member is a true owner and makes a tremendous impact every day. You will use your time-management skills to streamline benefit administration with insurance carriers, drive operations and communications with third-party partners, and build Gusto’s health insurance platform that makes benefits with Gusto revolutionary.

Here’s what you’ll do day-to-day:

  • Work directly with customers and health insurance carriers to implement employee benefits packages
  • Work with carriers to ensure that the administration of health benefits is precise and delightful for our customers, employers and employees.
  • Provide guidance, assistance, and support to first-time health benefits customers at key moments in their initial onboarding with Gusto, which influences retention and customer satisfaction over time
  • Incorporate areas of developmental interest into workflows and process improvement
  • Be a knowledge partner! Research, document, and educate others on updates related to internal process, external policy, and best practices.
  • Be a thought partner! Work with our product team to help create a product that can deliver the best customer experience at scale.

Here's what we're looking for:

  • 1-2 years of work experience (preference for health insurance/health benefits exposure)
  • Passion for reducing operational inefficiencies and pain points
  • Excellent written and oral communication skills
  • Flexibility to work collaboratively with cross-functional teams
  • Bachelor’s degree from an accredited university
  • Knowledge of benefits implementation or insurance
  • Comfort with ambiguity and proven time management and prioritization skills

ABOUT GUSTO

Gusto’s mission is to create a world where work empowers a better life. By making complicated, impersonal business tasks simple and personal, Gusto is reimagining HR, payroll, and benefits for over 40,000 companies nationwide. Gusto has offices in San Francisco and Denver and the company’s investors include Google Capital, General Catalyst, Kleiner Perkins Caufield & Byers, as well as the founders of Instagram, Stripe, Nest, PayPal, Yelp, Dropbox, and Eventbrite, among others.

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What are Gusto Perks + Benefits

Gusto Benefits Overview

Taking care of our people is just as important as taking care of our customers. We offer competitive total compensation packages with an emphasis on equity, along with many other great benefits, some of which are included below!

Medical, dental, and vision:
Comprehensive medical, dental, and vision benefits, plus a variety of mental health resources.

Time off:
Gusties are encouraged to take the time off they need to continue doing great work.

Inclusive healthcare:
Fertility benefits, parental leave, pregnancy termination, caregiving, gender-affirming surgery, hormone treatments, transgender-inclusive services, and more.

Free meals and refreshments:
If you work at one of our offices, enjoy food, drinks, and snacks— on us. Conversation and community is an added bonus!

Sabbaticals:
Celebrate 5 or 10 years at Gusto and take a month off to recharge.

Stipends:
Take advantage of monthly internet, phone, and wellness stipends. Enjoy commuter or remote work stipends, along with and cash for your Gusto anniversaries!

Culture
Open office floor plan
Employee resource groups
Quarterly engagement surveys
Hybrid work model
Remote work program
Gusto hires in various locations across the United States, including some specific remote locations. Gusto offices operate on a hybrid model, including some work from home days each week.
Diversity
Dedicated diversity and inclusion staff
Diversity employee resource groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Transgender health care benefits
Abortion travel benefits
Financial & Retirement
401(K)
Company equity
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Fertility benefits
Gusto provides a benefit designed to support your unique parenthood journey. The benefit is not health insurance, but rather provides resources to make family forming more accessible to everyone.
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Sabbatical
Paid holidays
Paid sick days
Bereavement leave benefits
Office Perks
Commuter benefits
Free daily meals
If you work at one of our offices, enjoy food, drinks, and snacks— on us.
Free snacks and drinks
Fitness stipend
Home-office stipend for remote employees
Mother's room
Professional Development Benefits
Lunch and learns
Promote from within

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