Director, Product Management
As the Director,
Product Management, you will own the Healthgrades portal, where
physicians, providers, hospital health systems and clients access the products
and services they subscribe to, manage their content and subscriptions, and
view actionable information relaed to their presence and performance. As
the Director for the portal, you and your team will represent the voice of the
customer with influencing our master data management strategy and
infrastructure to support management and the expansion of revenue products.
You will have very close working relationships with Engineering, Data
Management, Client Services, Business Development, Support, Operations and
Sales & Marketing leaders throughout the organization. You are a highly
self-motivated individual who can drive cross-functional teams of senior
leaders and individual contributors throughout the organization. You will
represent Healthgrades to customers, prospects, partners, competitors and other
significant constituencies as well as representing those constituencies within
Healthgrades.
Job Responsibilities:
- Product
Management Leadership – Lead and define product
strategy and vision while aligning with internal stakeholders to develop,
test, brand and implement products, solutions and services. - People
Management – Ensure team is demonstrating
Healthgrades’ company values while overseeing unit leadership, strategy
and headcount. - Industry
Expertise – Provide guidance and
strategic recommendations surrounding industry movements and trends,
industry initiatives and effectiveness of current company programs. - Research
and Development – Identify and communicate
target customer insights that lead to the development of innovative
products and enhancements. - Ability
to elicit, document, and communicate business requirements within an Agile
Methodology to technical partners whom will build new capabilities. - Create
comprehensive business, customer, and functional requirements and drive
product marketing collateral and presentations - Work
with customers and Healthgrades resources to identify product and feature
priorities to successfully meet the goals of the business - Work
closely with Engineering and Product team members to ensure the product
and platform architecture is aligned with the solution roadmap - Collaborate
with cross-functional teams including sales, marketing, engineering, other
product and UI design teams to drive solution definition and successfully
execute on the roadmap - Communicate
a deep understanding of the customer, the problem, and the solution with
clear line of sight back to the business objectives - Evangelize
Healthgrades solutions across internal and external stakeholder groups - Identify
trends and opportunities within the online healthcare local marketing
space - Prioritize
challenges, problems and opportunities based on business rationale to
drive product priorities - Analyze
web analytics and perform optimized test to enhance the user experience
and achieve business goals.
Required Skills:
- 7+
years of relevant product management or design experience with focus on
software products and technologies, SaaS, and B2B2C technology. - 5+
years of relevant people management experience - Experience
with subscription based services, including software and advertising
products - Translate
the solution vision into clearly articulated end-to-end use cases and user
stories - Polished
communication skills including ability to deliver persuasive presentations
to senior executives, partners and customer stakeholders - Ability
to use critical thinking skills to make good decisions in a fast-paced
environment - Ability
to innovate and define creative solutions with compelling user experiences
that exceed customer expectations and lead ad-hoc design discussions
virtually or in person. - Passion
for mobile and consumer technology - B.S.
in Computer Science or User Experience Design, MBA a plus - Digital
healthcare background preferred