Director of Business Systems & Data

| Greater Denver Area
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 The glue that holds it all together… that is what the Business Systems team is all about at SendGrid. We aren’t your typical IT/IS team. We need to move at the speed of SendGrid and that means constant change.

This is an opportunity to impact SendGrid’s growth and success in a unique way, by improving the strategic direction and design of our business systems.  Your impact will allow us to effectively run our business today and into the future in a data driven manner.  This is a critical role that allows you to be both strategic and tactical as we build out SendGrid’s business systems platforms.

What You’ll Do

  • Build and manage the Business Systems project backlog and lifecycle
  • Work with Product Management team to align priorities and projects
  • Analyze business needs and requirements to deliver technical solution designs
  • Ensures that the strategy, design and integration of customer solutions leads to the development and growth of the business through effective use of insights and analysis based on data solutions
  • Oversee data accuracy both flowing in and out various tools, while working with others to ensure downstream tools and reports use data properly.
  • Responsible for the development, integration, and operation of critical business systems at SendGrid - including CRM, Billing, Data Warehouse & BI systems.  Examples include Salesforce, Zuora, Marketo, Zendesk, Informatica, Gooddata, Looker
  • Collaborate with data governance committee and establish information flow management processes throughout the company
  • Educate and negotiate with business leadership and management and with broader management/technologists to ensure successful deployment and ROI on DW and BI solutions
  • Love where you work

About You

  • Happy, Hungry, Honest, and Humble
  • 5-10 years experience with business systems, integrations, and processes
  • Have proven people management skills.  Thoughtful leadership will allow this team to thrive
  • Adept at managing projects spanning multiple departments.  Common examples will include Engineering, Operations, Business Stakeholders and Product
  • Strong understanding of system integration and SOA integration design best practices
  • Technical aptitude - have a coding, database, or relevant technical background
  • Ability to communicate complex technical solutions and issues to both technical and non-technical audiences
  • Love processes - analyzing them, creating them, automating and simplifying them
  • Passionate about technology and its role in making people’s jobs easier
  • Hungry for a challenge and ready to jump in and learn something new
  • Meticulous attention to detail
  • Great organizational and time management skills
  • Bachelor's degree or higher, or equivalent experience
  • We're an agile, fast growing company and this job description isn't meant to be a complete list of your qualifications or all the things you'll do
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Location

1801 California St, Denver, CO 80202

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