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Cloud Systems Engineer - Denver

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We are growing here at Xero and as a result, we’re now looking for a Cloud Systems Engineer!

Who We Are

We’re one of the fastest growing SaaS companies in the world. We are the leader in beautiful small business accounting and productivity software – complete with payroll, inventory and more. And we combine the dynamic pace of a startup with the security of $375M in funding. We’re ranked No. 1 by Forbes as the World's Most Innovative Growth Company for both 2014 and 2015.

 

Life at Xero

The Opportunity

Based in Denver, Colorado, you’ll be a key part of the Cloud Data platform team as we transition from project-focused work to product-focused work. Our goal is to create a platform to provide data services to Xero product teams. You will help build the technical capabilities of the team to design, plan, improve and operate mission critical data services in the cloud.

The Team

The Cloud Data platform team is made up of systems engineers, developers, and database administrators located in Denver, Colorado and Auckland, New Zealand. We are a highly collaborative team with a focus on cross-training and following agile methodologies. Team members are encouraged to research new technologies and innovate.

Key Day to Day Responsibilities

  • Design and build tools for application deployment, system automation, and configuration management
  • Work with the team to own and manage the production data infrastructure, troubleshoot performance issues, and resolve production incidents
  • Create systems to allow Xero development teams to self-service their data platform needs
  • Daily interaction with Xero product development and platform teams (Networking, Security, Site Reliability Engineering)
  • Consult with teams on best practices for data platforms

At a minimum, you should have:

  • Experience running systems on Amazon Web Services (AWS)
  • Strong knowledge of administering Windows Server 2012 or later
  • Practical experience with scripting (Powershell, Python, Ruby, or Bash)
  • Knowledge of relational database systems and concepts (SQL Server, MySQL, PostgreSQL, etc.)
  • Experience with common networking protocols and services including TCP, UDP, DNS, DHCP, HTTP, and LDAP
  • Familiarity with agile software development methods
  • A strong desire to automate processes, build tooling, and create infrastructure-as-code solutions
  • A good understanding of large-scale distributed systems, including multi-tier architectures, security, and monitoring
  • Able to effectively work in high pressure situations and handle competing priorities
  • Excellent communication and documentation skills
  • Exceptional troubleshooting and analytical abilities
  • The ability to make progress when faced with uncertainty

Bonus points if you have:

  • Experience administering and automating UNIX/Linux operating systems
  • Experience with Windows clusters, especially multi-datacenter deployments
  • Experience with a configuration management tool (Chef, Puppet, SaltStack, Ansible, Powershell DSC, etc.)
  • Knowledge of NoSQL database technologies
  • Experience with an AWS infrastructure automation tool (Cloudformation, Terraform, Elastic Beanstalk, etc.)
  • Experience with continuous integration/continuous deployment tools (Octopus Deploy, Jenkins, Bamboo, TeamCity, AWS Codedeploy, etc.)
  • Familiarity with source control systems (git, Mercurial, SVN, TFS, etc.)
  • Experience in a backend development language (C#, .NET, Java, Ruby, etc.)
  • Experience working with business critical operations in a geographically distributed team
  • Experience with risk and impact assessment
  • Proven ability to exceed goals in an innovative environment with a high rate of change

What do we offer?

The opportunity be part of a growing global success story; a fun, fast-paced work environment and a relaxed, supportive team. A competitive salary, shares in the company and a great office environment including endless ping pong matches, impromptu happy hours, and a stunning view of the Rocky Mountains.

This is a great opportunity for someone to make the role their own while developing their career in an innovative organization that loves delivering excellence.

If you’d love to work with us, apply today!

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Christina Rowe
Global Head of Learning and Capabilities
CREATING SAFE SPACES
Share your voice and find support
As an ERG leader, Christina Rowe does more than schedule events. “My role involves listening to the needs of group members regarding career development, community and more,” she said. Through her ERG involvement, Rowe has gained a greater understanding of her peers’ diverse life experiences and skill sets while fostering dialogue related to topics that are often avoided in the workplace, such as women’s health. “It’s been a great way to help other women grow their careers and create a safe space for hard conversations,” she said.
As an ERG leader, Christina Rowe does more than schedule events. “My role involves listening to the needs of group members regarding career development, community and more,” she said. Through her ERG involvement, Rowe has gained a greater understanding of her peers’ diverse life experiences and skill sets while fostering dialogue related to topics that are often avoided in the workplace, such as women’s health. “It’s been a great way to help other women grow their careers and create a safe space for hard conversations,” she said.
Knowing that Xero puts so much awareness and investment into diversifying our leadership team makes me proud to be here.
Erika Porras Gutierrez
Platform Engineer
EDUCATION FOSTERS EMPATHY
A focus on learning cultivates compassion
Erika Porras Gutierrez’s work leading Xero’s ERG for Indigenous Americans has enhanced her employee experience in several ways. “It has clarified what inclusion really means, taught me new ways of interacting with people and made me more empathetic,” she said. Not only has she grown personally due to this role, but it’s also encouraged her to engage with other engineering teams in an effort to better understand her peers’ needs. She’s currently helping plan an event that will enable Indigenous people to share their unique stories with others in the company.
Erika Porras Gutierrez’s work leading Xero’s ERG for Indigenous Americans has enhanced her employee experience in several ways. “It has clarified what inclusion really means, taught me new ways of interacting with people and made me more empathetic,” she said. Not only has she grown personally due to this role, but it’s also encouraged her to engage with other engineering teams in an effort to better understand her peers’ needs. She’s currently helping plan an event that will enable Indigenous people to share their unique stories with others in the company.
Sharing our lives and our stories is how people connect and create community, and that is exactly what ERGs are all about.
Eean Tyson
Talent Specialist
BELONGING BUILDS PROGRESS
Inclusion defines connections and the talent search
Eean Tyson’s role as the co-chair of Black Xero enables him to champion inclusion and cultivate community across the company. “I want to ensure people feel a sense of belonging,” he said. Besides helping team members build meaningful connections with each other, he also spearheads talent-related initiatives that are informed by the organization’s DEI efforts. For instance, he recently took part in a scoping session in order to develop a road map for diverse hiring practices.
Eean Tyson’s role as the co-chair of Black Xero enables him to champion inclusion and cultivate community across the company. “I want to ensure people feel a sense of belonging,” he said. Besides helping team members build meaningful connections with each other, he also spearheads talent-related initiatives that are informed by the organization’s DEI efforts. For instance, he recently took part in a scoping session in order to develop a road map for diverse hiring practices.
I ask questions, validate others’ concerns and feelings, and ultimately aim to ensure everyone feels safe at Xero.

What are Xero Perks + Benefits

Xero Benefits Overview

Xero offers a variety of benefits aimed at helping our employees maintain their physical, financial and mental wellbeing, allowing them to bring their best selves to work each day

Culture
Volunteer in local community
Xero employees are given a day off each year to volunteer in their communities.
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Remote work program
Typically, we work from home as needed. During COVID, all employees are working remotely and have access to stipends to access the equipment they need to be successful.
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
42% of Xero's leadership team is female, while our Board of Directors maintains an equal gender balance. Xero was included in Bloomberg's 2020 Gender Equality Index report.
Mandated unconscious bias training
All Xero employees will complete online unconscious bias training during on-boarding
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
The talent and leadership teams at Xero are committed to building diverse talent pipelines that reflect the communities we serve.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Xero allows employees to set aside pre-tax dollars for medical and dependent care expenses. $2,650 annual limit for healthcare FSA
Disability insurance
Xero's long and short term disability plans provide income protection at 60% of annual base salary
Dental insurance
Cigna dental PPO plan
Vision insurance
VSP vision plan
Health insurance
Xero offers a variety of health plans including Cigna HSA, Cigna PPO, and Kaiser HMO for Colorado and California employees
Life insurance
Provided to Xero employees at no cost. Coverage for each employee of 2x annual base salary up to $500,000
Wellness programs
Xero will fund up to $300 annually in employee health reimbursement account to be used toward a health improvement activity including gym membership, mental, physical or financial health
Mental health benefits
Concern EAP benefits for all employees
Financial & Retirement
401(K)
401(K) matching
Xero will match 100% on the first 3% contributions plus 50% match on next 2% of contributions
Company equity
All Xero employees are granted Restricted Stock Units at a certain percentage of their base salary which vests over a 3 year period
Child Care & Parental Leave Benefits
Generous parental leave
26 weeks paid parental leave.
Vacation & Time Off Benefits
Generous PTO
Xero offers 21 days of paid time off, 10 wellness days, as well as 11 paid holidays per calendar year. We also participate in a company wide shut down between Christmas and New Years Day
Paid volunteer time
Xero encourages employees to give back to our communities by providing 8 hours of paid volunteer time per year
Paid holidays
11 paid holidays per calendar year
Paid sick days
Each employee is granted 10 wellness days per year in addition to our generous PTO
Office Perks
Commuter benefits
Set aside pre and/or post tax dollars for commute related transit, parking and bike expenses
Company-sponsored outings
Annual holiday party, as well as a summer celebration!
Free snacks and drinks
You find a variety of fruit, chips, nuts, snack bars, sodas and iced tea in the Xero kitchen
Some meals provided
Breakfast each Tuesday and lunch every Thursday from a variety of local vendors
Company-sponsored happy hours
Happy hour starts every Friday at 4!
Fitness stipend
Our monthly health reimbursement plan can be used towards your fitness membership or a variety of other health related wellness programs
Professional Development Benefits
Job training & conferences
Teams have budget set aside each year to support growth and up-skilling
Lunch and learns
Promote from within
Customized development tracks

Additional Perks + Benefits

Xero leadership consistently reviews benefits to ensure they are competitive and allow our people to bring their full selves to work each day.

View full list of perks + benefits
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