The Client Account Manager is responsible for nurturing and growing his or her client portfolio, and increasing revenue by following up on inbound leads, onboarding new clients, collaborating with sales to target prospects, and developing strong relationships with clients.  Success comes from self-motivation and the ability to create and foster long-term relationships and repeat business as well as identifying upsell opportunities for current and potential clients.

Essential Functions:

• Self-starter and self -motivated
  
• Ability to multi-task
  
• Ability to manage portfolio of 40+ clients
  
• Inbound lead management experience
  
• Negotiate with existing and new hotel partners
  
• Work Hard, Play Hard mentality
  

• 2-4+ years of excellent account management experience.
  
• Excellent verbal and written communication skills; excellent interpersonal, negotiation and problem solving skills.
  
• Extremely organized and highly motivated with the ability to prioritize work and adhere to strict timelines.
  
• Ability to handle stress and maintain professional composure, while managing and working on multiple projects and with multiple clients simultaneously.
  
• Extremely detail-oriented   
• Experience in Hotel/Hospitality Industry required
  

 Required Education & Experience:

• Bachelor’s degree and 2+ years of business experience, preferred

Supervisory Responsibilities:  No direct reports

Travel:  One to two short trips, annually