Bilingual Sales Associate

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About Us OpenTable is the world's leading provider of online restaurant reservations, seating approximately 23 million diners per month via online bookings across 43,000 restaurants. The OpenTable network connects restaurants and diners, helping diners discover and book the perfect table and helping restaurants deliver personalized hospitality to keep guests coming back. In addition to the company's website and mobile apps, OpenTable powers online reservations for nearly 600 partners, including many of the Internet's most popular global and local brands. Headquartered in San Francisco, California, we have team members in the United States, Canada, Germany, Japan, Mexico and the UK. 

About Our Role Reporting to the Manager, Business Development, the Sales Associate will have responsibility for initiatives that increase sales effectiveness and efficiency. We are looking for individuals that are passionate about the restaurant industry, highly organized, and thrive in a fast-paced work environment. Sales Associates work collaboratively with the Field Sales team to sign new Restaurants to the OpenTable Network. Other responsibilities include:
  • Generate sales leads.
  • Assist with sales prospecting both on the phone and in-person to schedule appointments for Account Executives in an assigned region.
  • Respond to lead generation programs as they are developed by the Restaurant Marketing team.
  • Create and distribute sales messages to restaurant prospects using targeted email marketing.
  • Provide general sales support to an assigned region of the North American sales team.
  • Ensure lead handoffs to Account Executives are successful, and exceed customer's satisfaction.
  • Accurate reporting of all activity, including use of Salesforce.com and monthly/quarterly preparation of reports.
  • Maintain a high level of company knowledge and insight into restaurant industry trends.
  • Some travel required for market research and sales initiatives.
About You

Customer First
– Fosters trust and confidence with customers; Understands and determines current and future needs; Exceeds expectations; Monitors satisfaction; Looks for opportunities to improve service; Follows through; Solicits and applies feedback; Promotes customer focus; Builds/maintains positive relations Collaboration and Teamwork - Demonstrates a commitment to team goals thru attitude, contribution & cooperation; willingness to participate in a team; Shares info; Exhibits objectivity & openness to others' views; Takes accountability for own actions; Puts success of team above own interest Creativity and Innovation - Develops innovative approaches & ideas to achieve goals, Solve problems, improve performance; Receptive to new ideas, methods, technologies; Takes calculated risks to accomplish goals; Meets challenges w/ resourcefulness; Questions conventional methods. Continuous Improvement - Pursues training & development; Strives to continuously build knowledge, skills & abilities; Seeks & applies feedback to improve performance; Demonstrates urgency/persistence to accomplish goals; Continually seeks to improve processes/products/services.
Our choice candidate will also have these qualities:
  • 1-2 years of work experience
  • Inside or outside sales experience a plus
  • Restaurant industry experience a plus
  • College degree preferred
  • OpenTable software experience a plus
  • Experience using Salesforce of equivalent CRM solution
  • PC and various software applications (including Excel, PowerPoint and online meeting solutions)
  • Fluency in Spanish or French required
Other Skills and Abilities
  • Excellent knowledge of the company's products, software pricing practices and negotiating skills
  • Professional appearance and presentation required
  • Excellent communication, listening, and influencing skills
  • Proven ability to work across many departments to solve problems and achieve results
  • Analytical skills to make and support business decisions
  • Excellent organization, documentation and time management skills
  • Comfortable working in an unstructured and entrepreneurial environment
What's Next

This is a full time exempt position located in Denver, CO. OpenTable is proud to be an Equal Employment Opportunity and Affirmative Action Employer M/F/D/V.
 
If you're interested in joining the OpenTable team and believe this is the role for you, please apply!

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Location

1700 Lincoln Street , Denver, CO

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