Xero
Denver, CO

Account Manager - Denver

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Account Manager

Xero, Denver

Who is Xero?

We’re one of the fastest growing SaaS companies in the world. We are the leader in beautiful small business accounting and productivity software – complete with payroll, inventory and more. And we combine the dynamic pace of a startup with the security of $375M in funding. We’re ranked No. 1 by Forbes as the World's Most Innovative Growth Company for both 2014 and 2015.

We offer a competitive salary, shares in the company and a great office in Denver with a view of the Rockies.

The Opportunity

The Account Manager is responsible for fostering relationships with new and existing Xero Partners. Qualified candidates will demonstrate outstanding communication skills and a competitive sales drive. This position is largely phone-based and the ability to effectively engage, influence and self-motivate is key. You will take ownership of your work and have a strong interest in the emerging online accounting market. A background in telesales, recruitment or public practice accounting will be well regarded.

What you’ll do

  • Grow, develop and manage key relationships with small Accountants and Bookkeepers
  • Assist new Partners in the planning of and rolling out of their cloud strategy
  • Educate partners on all resources available and expand their use of Xero
  • Manage all inbound sales calls and respond to prospective partner enquiries
  • Manage and respond to all incoming sales tickets from existing partners
  • Monitor all existing and prospective Partners progress through the sales cycle
  • Keep all information relating to sales tickets, inbound & outbound calls in Salesforce up to date
  • Promote Xero features and functionality via Xero training and Webinars

It’s time to introduce yourself

Now that we’ve caught your attention, it’s time to catch ours. Please send us your resume and a link to your portfolio if you:

Love doing #beautiful work and are driven to succeed.

Show your passion for the #human side of business accounting through cultivating a deep understanding of the needs and aspirations of the people you serve.

Seek the #challenge of complex problems, crazy-smart collaborators and a fast-paced work environment.

#Champion sales thinking by bringing a unique point of view while inspiring impeccable quality from others.

Take #ownership by driving meaningful change and delivering results with passion and purpose.

At a minimum, you should have:

  • Bachelor’s degree or equivalent
  • Experience in a telephone based, channel sales role
  • Experience of selling into the accounting industry is desirable
  • An interest in the emerging online accounting market
  • Initiative and ability to work autonomously
  • Outstanding communication skills
  • Excellent and clear writing skills
  • An enthusiasm and ability for building strong relationships and rapport with customers
  • Attention to detail and follow-up
  • A passion for technology
  • CRM discipline
  • Knowledge of the workings of an accounting practice is desirable
  • Familiarity with accounting principles would be a significant advantage
  • Self motivated, energetic, dynamic and passionate
  • Determination to succeed
Xero is an Equal Opportunity Employer.
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What are Xero Perks + Benefits

Xero Benefits Overview

Xero offers a variety of benefits aimed at helping our employees maintain their physical, financial and mental wellbeing, allowing them to bring their best selves to work each day

Culture
Volunteer in local community
Xero employees are given a day off each year to volunteer in their communities.
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Remote work program
Typically, we work from home as needed. During COVID, all employees are working remotely and have access to stipends to access the equipment they need to be successful.
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
42% of Xero's leadership team is female, while our Board of Directors maintains an equal gender balance. Xero was included in Bloomberg's 2020 Gender Equality Index report.
Mandated unconscious bias training
All Xero employees will complete online unconscious bias training during on-boarding
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
The talent and leadership teams at Xero are committed to building diverse talent pipelines that reflect the communities we serve.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Xero allows employees to set aside pre-tax dollars for medical and dependent care expenses. $2,650 annual limit for healthcare FSA
Disability insurance
Xero's long and short term disability plans provide income protection at 60% of annual base salary
Dental insurance
Cigna dental PPO plan
Vision insurance
VSP vision plan
Health insurance
Xero offers a variety of health plans including Cigna HSA, Cigna PPO, and Kaiser HMO for Colorado and California employees
Life insurance
Provided to Xero employees at no cost. Coverage for each employee of 2x annual base salary up to $500,000
Wellness programs
Xero will fund up to $300 annually in employee health reimbursement account to be used toward a health improvement activity including gym membership, mental, physical or financial health
Mental health benefits
Concern EAP benefits for all employees
Financial & Retirement
401(K)
401(K) matching
Xero will match 100% on the first 3% contributions plus 50% match on next 2% of contributions
Company equity
All Xero employees are granted Restricted Stock Units at a certain percentage of their base salary which vests over a 3 year period
Child Care & Parental Leave Benefits
Generous parental leave
26 weeks paid parental leave.
Vacation & Time Off Benefits
Generous PTO
Xero offers 21 days of paid time off, 10 wellness days, as well as 11 paid holidays per calendar year. We also participate in a company wide shut down between Christmas and New Years Day
Paid volunteer time
Xero encourages employees to give back to our communities by providing 8 hours of paid volunteer time per year
Paid holidays
11 paid holidays per calendar year
Paid sick days
Each employee is granted 10 wellness days per year in addition to our generous PTO
Office Perks
Commuter benefits
Set aside pre and/or post tax dollars for commute related transit, parking and bike expenses
Company-sponsored outings
Annual holiday party, as well as a summer celebration!
Free snacks and drinks
You find a variety of fruit, chips, nuts, snack bars, sodas and iced tea in the Xero kitchen
Some meals provided
Breakfast each Tuesday and lunch every Thursday from a variety of local vendors
Company-sponsored happy hours
Happy hour starts every Friday at 4!
Fitness stipend
Our monthly health reimbursement plan can be used towards your fitness membership or a variety of other health related wellness programs
Professional Development Benefits
Job training & conferences
Teams have budget set aside each year to support growth and up-skilling
Lunch and learns
Promote from within
Customized development tracks

Additional Perks + Benefits

Xero leadership consistently reviews benefits to ensure they are competitive and allow our people to bring their full selves to work each day.

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